Huawei ANA-NX9 stuck in testpoint mode - GSM-Forum

shingirai1990 · 10-13-2021, 08:52

hie i have huawei P40 stuck in test point mode after huawei id remove with sigma aany who can help with downgrade firmware link or solution
this is the firmware version

HUAWEI USB COM 1.0 (COM14), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 4/7/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 990 5G (P40/P40 Pro)
Phone model: ANA-NX9
Version: ANA-N09 11.0.0.193(C316E7R2P3)

GSM_Support · 10-13-2021, 09:33

@ shingirai1990,

What an issue phone originally had?
What operations did you perform to it?
Was this phone serviced via software or hardware testpoint operation?

Best Regards
GSMServer team

shingirai1990 · 10-13-2021, 09:51

Phone issue was huawei ID locked
i serviced via hardware testpoint

shingirai1990 · 10-13-2021, 09:53

Quote:

Originally Posted by GSM_Support

@ shingirai1990,

What an issue phone originally had?
What operations did you perform to it?
Was this phone serviced via software or hardware testpoint operation?

Best Regards
GSMServer team

phone was huawei id locked
perfomed huawei id remove
serviced via hardware testpoint

GSM_Support · 10-13-2021, 10:20

@ shingirai1990,

Check phone's hardware.
In case handset was serviced via hardware testpoint operation, more likely that phone's PCB has some issues. Check it attentively.

Best Regards
GSMServer team

10-13-2021, 09:33	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ shingirai1990, What an issue phone originally had? What operations did you perform to it? Was this phone serviced via software or hardware testpoint operation? Best Regards GSMServer team

10-13-2021, 09:51	#3 (permalink)
shingirai1990 Insane Poster Join Date: Oct 2012 Location: Harare,Zimbabwe Posts: 75 Member: 1825426 Status: Offline Sonork: 100.1626329 Thanks Meter: 9	Phone issue was huawei ID locked i serviced via hardware testpoint

10-13-2021, 10:20	#5 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ shingirai1990, Check phone's hardware. In case handset was serviced via hardware testpoint operation, more likely that phone's PCB has some issues. Check it attentively. Best Regards GSMServer team