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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 10-14-2013, 20:20   #1 (permalink)
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Huawei C8813Q problem


cant unlock c8813q n g610
please help me

--- 2013-10-15 01:45:47 ---
SigmaKey 1.30.05 Qcom: Direct unlock
Android Fast Boot ADB Interface, Version 0.5, Name: MSM7627A, Serial number: 13733c51
Preparing...Error 00010001
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Old 10-15-2013, 07:48   #2 (permalink)
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@ rubymunna,

Try connecting phone in a Download mode and perform Direct Unlock operation once again.
After that post log file in a current thread.

Detailed manual on how to enter phone in a Download Mode and required drivers available by this link.

Best Regards
GSMServer team



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Old 10-15-2013, 11:24   #3 (permalink)
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thank you for reply

i put download pink screen
here log

--- 2013-10-15 16:51:08 ---
SigmaKey 1.30.05 Qcom: Direct unlock
DBAdapter Reserved Interface (COM120), Provider: Huawei Incorporated, Driver ver.: 2.0.6.714, Date: 4/20/2012, USB\VID_12D1&PID_1035&REV_0100&MI_04
Version: 8X25Q-3110-QSOSKMLYM
Connecting...Connect this phone in FastBoot mode and retry operation!
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