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Old 01-19-2019, 09:55   #1 (permalink)
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Moto E5 cruise XT1921-2 Cricket after unlocked no network

SigmaKey v.2.29.15
412745454 Sigma dongle 2.29, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-01-19 09:04:25 ---------
SigmaKey 2.29.15 Qcom: Direct unlock
Motorola QC Diag Port (COM197), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 351840093489440
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Security area saved to "C:\Users\pc\Documents\SigmaKey\security backup\0412745454\351840093489440_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1.skb"
Phone disconnected unexpectedly
--------- 2019-01-19 09:20:10 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM198), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_01
Phone model: Moto E5 (Verizon)
Missing response from phone
--------- 2019-01-19 09:20:43 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM199), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02
Phone model: Moto E5 (Verizon)
Missing response from phone
--------- 2019-01-19 09:21:16 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM197), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 351840093489440
Bluetooth address: 000000000000
Security area saved to "C:\Users\pc\Documents\SigmaKey\security backup\0412745454\351840093489440_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1 (0).skb"
Reading unlock codes...Done
Any solution.
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Old 01-19-2019, 10:27   #2 (permalink)
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@ djouaka,

Motorola XT1921-2 is not officially supported by SigmaKey.
In order to check what phone models are supported refer to this link.

Best Regards
GSMServer team
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Old 01-21-2019, 04:12   #3 (permalink)
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Talking sigmakey will ****up phone don't try it
Quote:
Originally Posted by djouaka View Post
SigmaKey v.2.29.15
412745454 Sigma dongle 2.29, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-01-19 09:04:25 ---------
SigmaKey 2.29.15 Qcom: Direct unlock
Motorola QC Diag Port (COM197), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 351840093489440
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Security area saved to "C:\Users\pc\Documents\SigmaKey\security backup\0412745454\351840093489440_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1.skb"
Phone disconnected unexpectedly
--------- 2019-01-19 09:20:10 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM198), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_01
Phone model: Moto E5 (Verizon)
Missing response from phone
--------- 2019-01-19 09:20:43 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM199), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02
Phone model: Moto E5 (Verizon)
Missing response from phone
--------- 2019-01-19 09:21:16 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM197), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 351840093489440
Bluetooth address: 000000000000
Security area saved to "C:\Users\pc\Documents\SigmaKey\security backup\0412745454\351840093489440_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1 (0).skb"
Reading unlock codes...Done
Any solution.
next time bro use server for 15 usd he will be unlock sigmakey will **** security only via server can unlocked for 15 usd
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Old 01-24-2019, 20:20   #4 (permalink)
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Quote:
Originally Posted by djouaka View Post
SigmaKey v.2.29.15
412745454 Sigma dongle 2.29, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-01-19 09:04:25 ---------
SigmaKey 2.29.15 Qcom: Direct unlock
Motorola QC Diag Port (COM197), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 351840093489440
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Security area saved to "C:\Users\pc\Documents\SigmaKey\security backup\0412745454\351840093489440_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1.skb"
Phone disconnected unexpectedly
--------- 2019-01-19 09:20:10 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM198), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_01
Phone model: Moto E5 (Verizon)
Missing response from phone
--------- 2019-01-19 09:20:43 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM199), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02
Phone model: Moto E5 (Verizon)
Missing response from phone
--------- 2019-01-19 09:21:16 ---------
SigmaKey 2.29.15 Qcom: Get unlock codes
Motorola QC Diag Port (COM197), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 351840093489440
Bluetooth address: 000000000000
Security area saved to "C:\Users\pc\Documents\SigmaKey\security backup\0412745454\351840093489440_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1 (0).skb"
Reading unlock codes...Done
Any solution.
good day
Just to fine out if i can write back the security backup on this motorola xt1921-2 for the to ask for the unlock code as it was at the original state.
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Old 04-12-2019, 04:31   #5 (permalink)
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Quote:
Originally Posted by ghacks View Post
next time bro use server for 15 usd he will be unlock sigmakey will **** security only via server can unlocked for 15 usd
Link ir Server ??

please.
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Old 01-07-2020, 12:38   #6 (permalink)
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Please direct me to a competent unlocking website that can unlock this device.


Thanks
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Old 03-17-2020, 06:06   #7 (permalink)
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hi ppl how all ya doing I got same problem sigma brick my motorola tx1921-2 I wandering how I get get it back as I got it before since I got issues with the modem now please help asap
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Old 04-17-2020, 07:19   #8 (permalink)
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XT1921-2 Cricket Unlock
XT1921-2 Cricket Network lock phone in Hand how Unlock this phone




By Sigma Key
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Old 04-17-2020, 07:53   #9 (permalink)
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@ unlock in nepal,

XT1921-2 phone model is not officially supported by SigmaKey.

Best Regards
GSMServer team
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Old 09-15-2020, 08:45   #10 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ unlock in nepal,

XT1921-2 phone model is not officially supported by SigmaKey.

Best Regards
GSMServer team
today i got same model xt 1921-2 which is locked on cricket

its possible to unlock with sigma ?
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Old 09-15-2020, 08:50   #11 (permalink)
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@ rashid48581,

Officially XT1921-2 phone model is not supported by SigmaKey.

Best Regards
GSMServer team
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Old 08-06-2021, 00:57   #12 (permalink)
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Quote:
Originally Posted by ghacks View Post
next time bro use server for 15 usd he will be unlock sigmakey will **** security only via server can unlocked for 15 usd
hi, i have two moto e5 cruise cricket, please if you can giveme a server remote service link please
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Old 12-23-2021, 18:21   #13 (permalink)
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Question
Quote:
Originally Posted by GSM_Support View Post
@ rashid48581,

Officially XT1921-2 phone model is not supported by SigmaKey.

Best Regards
GSMServer team
How to restore security back up with Sigma please ?
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Old 12-23-2021, 21:18   #14 (permalink)
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@ gulshan-iqbal,

Try to perform following operations:
  1. Go to Flash tab and select first security backup read from this phone
  2. Go to Unlock tab and repeat unlock operation

Best Regards
GSMServer team
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Old 12-24-2021, 12:53   #15 (permalink)
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after unlocked no network

Rescue and Smart
Assistant Tool

https://www.motorola.com/us/rescue-a...rt-assistant/p


Successful 100/100
You can download and update your device
Network problem solving
waiting for your reply
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