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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-08-2019, 11:58   #1 (permalink)
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Moto XT1766 E4 unsupported phone model


sprint phone imei start from 99

SigmaKey 2.30.02b1 Qcom: Direct unlock
Motorola QC Diag Port (COM191), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Firmware: MPSS.TA.2.3.c1-00280-8953_GEN_PACK-1.98137.1.144357.1
Date: Jul 3 2018 19:41:34, Apr 10 2018 00:00:00, 8940.gen
Software IMEI: 99000*********0
Bluetooth address: 000000000000
Unlocking phone...Missing response from phone
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Old 04-08-2019, 12:45   #2 (permalink)
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@ darmobiles,

Try to repeat operation again and select another QC Diag ports.
Don't forget to select required phone model.

Best Regards
GSMServer team




Last edited by GSM_Support; 04-08-2019 at 16:01.
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Old 04-08-2019, 15:08   #3 (permalink)
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i forgot to select model

SigmaKey 2.30.02b1 Qcom: Direct unlock
Motorola QC Diag Port (COM191), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E4 (Sprint)
Firmware: MPSS.TA.2.3.c1-00280-8953_GEN_PACK-1.98137.1.144357.1
Date: Jul 3 2018 19:41:34, Apr 10 2018 00:00:00, 8940.gen
Software IMEI: 9900******54620
Bluetooth address: 000000000000
Security area saved to "C:\Users\GSM CELLPHONES\Documents\SigmaKey\security backup\0514223872\99000********20.skb"
Unlocking phone.....Done
Restarting phone....PLEASE RESTART PHONE MANUALLY!
Done
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