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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-21-2014, 14:29   #1 (permalink)
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Question moto xt912 imei change error


moto xt912 imei change error

--- 2014-11-21 18:28:47 ---
SigmaKey 2.07.00 ADB: Repair IMEI
Mot Composite ADB Interface
Connecting...Missing response from phone
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Old 11-21-2014, 14:37   #2 (permalink)
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@ furious guy,

Please make sure that:
  1. Battery is fully charged
  2. All the side programs, that may interfere with the phone, are closed
  3. Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed
  4. Connect phone to USB port placed on the backside of PC (motherboard's USB port)
  5. Avoid using any kind of USB HUBs
  6. Phone has stock (factory) firmware version
  7. Repeat Repair IMEI operation according to this manual
  8. Post results here.

Best Regards
GSMServer team



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Old 11-22-2014, 06:26   #3 (permalink)
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Ok i try then post result
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Old 11-22-2014, 06:37   #4 (permalink)
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--- 2014-11-22 10:37:03 ---
SigmaKey 2.07.00 ADB: Repair IMEI
Mot Composite ADB Interface
Connecting...Missing response from phone



SAME PROBLEM
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Old 11-22-2014, 07:03   #5 (permalink)
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Imei not showing want to repair
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Old 11-22-2014, 07:32   #6 (permalink)
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SigmaKey 2.07.00 ADB: Repair IMEI
* daemon not running. starting it now *
* daemon started successfully *
Mot Composite ADB Interface
Version: Linux version 3.0.8-g3617609 (hudsoncm@ilclbld32) (gcc version 4.4.3 (GCC) ) #1 SMP PREEMPT Thu Nov 21 14:19:19 CST 2013
Phone model: motorola DROID RAZR
Firmware: 9.8.2O-72_VZW-16-5
Date: Thu Nov 21 14:10:17 CST 2013
Version: 9.8.2O-72_VZW-16-5
Baseband Firmware: CDMA_N_05.21.00R
Baseband Processor: mapphone_CDMA
Detecting flash.....TOSHIBA, ID: 009800B1
Flash size: 128 Mb, page size: 2048
IMEI: 990xxxxxxxxxx
Security area saved to "C:\Users\Administrator\Documents\SigmaKey\securit y backup\9900xxxxxxxx_motorola_DROID RAZR.skb"
Repaired IMEI: 353xxxxxxxxxxx
Restarting phone...Done


done thanks
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