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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 02-24-2015, 19:09   #1 (permalink)
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Red face MOTOROLA XT1058 Driver start error with Sigma Box


I have this error unlocking Motorola XT1058 with Sigma. Any idea?

Here is the log of operations:

SigmaKey 2.09.01 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 3.4.42-g7a3369f (hudsoncm@ilclbld30) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jan 11 04:33:03 CST 2014
Phone model: motorola XT1058
Firmware: KXA20.16-1.26
Date: Sat Jan 11 04:11:05 CST 2014
Version: KXA20.16-1.26
Baseband Firmware: MSM8960PRO_BP_2323.031.111.00R
Preparing.....Driver start error



Best regards..................aslam870
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Old 02-25-2015, 03:05   #2 (permalink)
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i have the same problem with XT1053 from nextel méxico, 4.4.2, please help sigma.
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Old 02-25-2015, 07:22   #3 (permalink)
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sorry to say but this time pack 2 is very bad update since almost all motorola " supported " not support

i have the problem too with motox and xt925
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Old 02-25-2015, 08:03   #4 (permalink)
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i have same problem on mtk phone
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Old 02-27-2015, 11:37   #5 (permalink)
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@ aslam870, dicab & rogerboogie,

Sigma Software v2.09.03 has been released.
With this update we have improved Direct unlock / Read unlock codes / Repair IMEI procedure for Motorola XT907, XT925 and XT926 with Android 4.4.2 and much more.
Try servicing your phones with the new release and post results in a current thread, please.
Notice: These phones suppose to have bootloader unlocked and be rooted prior to service with Sigma

@ unlock phones,

What an issue exactly you're dealing with?
What phone model are you trying to service?
Provide us with more details on your case.

Best Regards
GSMServer team



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Old 03-03-2015, 19:13   #6 (permalink)
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Smile

Quote:
Originally Posted by GSM_Support View Post
@ aslam870, dicab & rogerboogie,

Sigma Software v2.09.03 has been released.
With this update we have improved Direct unlock / Read unlock codes / Repair IMEI procedure for Motorola XT907, XT925 and XT926 with Android 4.4.2 and much more.
Try servicing your phones with the new release and post results in a current thread, please.
Notice: These phones suppose to have bootloader unlocked and be rooted prior to service with Sigma

@ unlock phones,

What an issue exactly you're dealing with?
What phone model are you trying to service?
Provide us with more details on your case.

Best Regards
GSMServer team




Thanks my friend. Now is working perfectly. I´ll post the logs soon as is possible.

Best regards.....................aslam870
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Old 12-23-2016, 17:50   #7 (permalink)
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i am having an issue with this phone connecting to the pc. It will not connect to the Moto ADB Interface.... Any suggestions?? i am really confused because i was under the impression that i had installed all drivers already. if anyone has a suggestion plz advise.
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Old 12-24-2016, 09:51   #8 (permalink)
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@ Cellphonetalk,

Please explain in more details what an issue exactly you have?
Is there all drivers installed?
Did you try to re-install drivers already?

Best Regards
GSMServer team



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Old 12-26-2016, 16:00   #9 (permalink)
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SigmaKey v.2.21.04 build 02
882377051 Sigma dongle 2.21, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Not activated
--------- 2016-12-26 09:51:11 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port
--------- 2016-12-26 09:53:43 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port
--------- 2016-12-26 09:55:07 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port
--------- 2016-12-26 09:57:47 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port


This seems to be the issue.
I cant get the correct Serial port to appear and stay. Every time i connects it disappears. im not really sure what im doing wrong. ???
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Old 12-26-2016, 16:00   #10 (permalink)
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SigmaKey v.2.21.04 build 02
882377051 Sigma dongle 2.21, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Not activated
--------- 2016-12-26 09:51:11 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port
--------- 2016-12-26 09:53:43 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port
--------- 2016-12-26 09:55:07 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port
--------- 2016-12-26 09:57:47 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Connecting...Error writing to serial port


This seems to be the issue.
I cant get the correct Serial Port to appear and stay. Every time i connect the device it disappears.
I'm not really sure what I'm doing wrong. ???
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Old 12-26-2016, 20:19   #11 (permalink)
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I got it to work somehow

--------- 2016-12-26 10:55:53 ---------
SigmaKey 2.21.04b2 ADB: Direct unlock
^ Android Composite ADB Interface
Version: Linux version 3.4.42-gb444bf1-00004-g6b785f7 (dbbuild@ca88lnxdroid14) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Wed Jun 25 00:21:21 PDT 2014
Phone model: motorola XT1058
Android 4.4.4; Firmware: KXA21.12-L1.26; Date: Wed Jun 25 00:10:28 PDT 2014
Version: KXA21.12-L1.26
Baseband Firmware: MSM8960PRO_BP_2323.038.123.00R
Obtaining root privileges...NO
Date: Apr 29 2014 21:43:09, Apr 28 2014 00:00:00, AAAAATAZ
IMEI: 353216056596270
SPC: 000000
Security area saved to "C:\Users\mikeveloz\Documents\SigmaKey\securit y backup\353216056596270_motorola_XT1058_KXA21_12-L1_26.skb"
Unlocking phone...Done
Restarting phone...Done
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Old 11-17-2017, 11:44   #12 (permalink)
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The solution have been found unlocking the bootloader!

Thanks sigma
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