need help my sigma dongle wont detected in matriel list ... - GSM-Forum

beg-one · 10-27-2014, 15:23

plz need help , ihave a sigmakey full activated , recently after switshing computer the dongle wont detected anymore , how to solve this if posible ...

GSM_Support · 10-27-2014, 15:42

@ beg-one,

please tell me what exactly happen when you connect your dongle to USB port on Motherboard ? Did any device appear in the device manager ?

Best Regards
GSMServer team

beg-one · 10-27-2014, 15:48

no nothing , only red led is on in dongle , the computer not sense anything ,

GSM_Support · 10-27-2014, 16:11

@ beg-one,

were and when you have bought it ?

if from gsmserver site, send me invoice number into PM.

Best Regards
GSMServer team

beg-one · 10-27-2014, 16:31

yes sir its frome gsmserver , where can i find invoice number plz ?

GSM_Support · 10-27-2014, 16:44

@ beg-one,

at order history at gsmserver site.

Best Regards
GSMServer team

beg-one · 10-27-2014, 17:50

im from morocco so i hadn't bought it directly from gsmserver , i will be happy if logs or something from my computer can help

GSM_Support · 10-28-2014, 09:04

@ beg-one,

send me all logs I will check.

Best Regards
GSMServer team

GSM_Support · 10-28-2014, 09:04

@ beg-one,

send me all logs I will check.

Best Regards
GSMServer team

10-27-2014, 15:23	#1 (permalink)
beg-one Freak Poster Join Date: May 2014 Posts: 448 Member: 2194348 Status: Offline Thanks Meter: 52	need help my sigma dongle wont detected in matriel list ... plz need help , ihave a sigmakey full activated , recently after switshing computer the dongle wont detected anymore , how to solve this if posible ...

10-27-2014, 15:42	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ beg-one, please tell me what exactly happen when you connect your dongle to USB port on Motherboard ? Did any device appear in the device manager ? Best Regards GSMServer team

10-27-2014, 15:48	#3 (permalink)
beg-one Freak Poster Join Date: May 2014 Posts: 448 Member: 2194348 Status: Offline Thanks Meter: 52	no nothing , only red led is on in dongle , the computer not sense anything ,

10-27-2014, 16:11	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ beg-one, were and when you have bought it ? if from gsmserver site, send me invoice number into PM. Best Regards GSMServer team

10-27-2014, 16:31	#5 (permalink)
beg-one Freak Poster Join Date: May 2014 Posts: 448 Member: 2194348 Status: Offline Thanks Meter: 52	yes sir its frome gsmserver , where can i find invoice number plz ?

10-27-2014, 16:44	#6 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ beg-one, at order history at gsmserver site. Best Regards GSMServer team

10-27-2014, 17:50	#7 (permalink)
beg-one Freak Poster Join Date: May 2014 Posts: 448 Member: 2194348 Status: Offline Thanks Meter: 52	im from morocco so i hadn't bought it directly from gsmserver , i will be happy if logs or something from my computer can help

10-28-2014, 09:04	#8 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ beg-one, send me all logs I will check. Best Regards GSMServer team

10-28-2014, 09:04	#9 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ beg-one, send me all logs I will check. Best Regards GSMServer team