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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 01-08-2022, 10:50   #1 (permalink)
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P40 - ANA-NX9 - Demo remove problem[SOLVED]


I have a few demo's to convert to retail. I had try:
  1. Hardware testpoint - Enable Downgrade
  2. Vendor -hw
  3. Country -eu
  4. Model -ANA-NX9
  5. Reflash using USB Upgrade mode with: ANA-N29 11.0.0.220(C432E5R6P4)_Firmware_EMUI11.0.0_05016PS T

It was success but I have in About phone:
Device name - HUAWEI P40
Model - unknown
Build name - /press/xxx not found in /hw_product/hw_oem/ANA-NX9/parent_cust.cfg
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Old 01-08-2022, 12:19   #2 (permalink)
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Please perform Get Device info operation and show the information. Most probably that the model has to be ANA-N29, not ANA-NX9

It is very important to write the correct model.

Last edited by Gsmserver; 01-08-2022 at 12:27.
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Old 01-08-2022, 12:55   #3 (permalink)
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--------- 2022-01-08 12:55:08 ---------
SigmaKey 2.42.03 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.25 V
Phone model: Skipped
Build number: Unknown
Vendor/Country: hw/eu
System version: Skipped
Android version: 10
Base version: ANA-LGRP4-OVS 11.0.0.168
Custom version: ANA-N29-CUST 11.0.0.5(C432)
Preload version: ANA-N29-PRELOAD 11.0.0.3(C432R4)
Huawei-Over-the-Air info:
C_version: C432
D_version: D000
PLMN: 22005
BoardID: 9529
DeviceName: ANA-NX9
Done
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Old 01-08-2022, 13:06   #4 (permalink)
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DeviceName: ANA-NX9

No mistake here
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Old 01-08-2022, 13:13   #5 (permalink)
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Yes, it's N29 model. When I write ANA-N29 as model, everything is fine now...
In About now write:
Device name - HUAWEI P40
Model - ANA-NX9
Build name - ANA-N29 11.0.0.220(C432E5R6P4) GPU Turbo

Solved! Thanx!
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Old 01-08-2022, 13:23   #6 (permalink)
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It's strange.. When I try now to flash same build through USB upgrade mode I get Failed message
Code:
--------- 2022-01-08 13:17:40 ---------
SigmaKey 2.42.03 HiSi: Write firmware
DBAdapter Reserved Interface (COM78), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18.5.2016, USB\Vid_12D1&Subclass_13&Prot_23
Hardware IMEI: 020304050607080
Please send
F:\documents\SigmaKey\temporary backup\0819591813\ANA-LGRP4-OVS 11_0_0 (2).skb
file to [email protected]
Firmware file does not match the phone
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