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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 05-24-2024, 08:23   #1 (permalink)
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P40 Pro 5G (ELS-AN00) Huawei id Issue


Hello admin.

After removing Huawei id. Its Done but Phone still Have huawei Id.

heres the Log.


SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM9), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G
Phone model: ELS-AN00
Version: ELS-AN00 4.0.0.135(C00E116R6P3)
SN: MDX0220723xxx885
OEM Info IMEI1: 8693980xxxxxxx
OEM Info IMEI2: 8693980xxxxxxxx
MEID: A00000B9911CA7
Phone model: ELS-AN00
Build number: ELS-AN00 4.0.0.135(C00E116R6P3)
Security area saved to "C:\Users\Jordan Sagun\Documents\SigmaPlus\security backup\072108xx98\86939804930xxx4_8693980496xxx7_H uawei_ELS-AN00_ELS-AN00 4_0_0_135(C00E116R6P3).skb"
This phone has a specific firmware version. If Huawei ID will still persist,
read the manual on the official website for additional steps to be performed.
Removing Huawei ID...Done


Please help. Thank you
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Old 05-24-2024, 09:24   #2 (permalink)
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@ Jordz23,

According to the provided data phone you have has one of the latest firmware versions.
In order to be able to service such devices it is required to downgrade phone's firmware version.
As it is stated in the manual:
Quote:
Note for devices with high/specific firmware versions:

In order to Remove Huawei/Honor ID on 2.0.0.230 version or higher, perform following operations:
  • IMPORTANT! Read phone’s firmware (backup)
  • Downgrade phone’s firmware version
  • Run Remove Huawei ID operation
Please refer to this link for more details.

Best Regards
GSMServer team



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Old 05-24-2024, 13:08   #3 (permalink)
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can you help me bro where to download the files please. Thank you.
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