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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 11-09-2021, 14:55   #1 (permalink)
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please help vivo y73 dead after trying format ffs


SigmaKey 2.41.05 MTK: Format FFS (Vivo Y73s)
Baseband Processor:MT6785, HW Rev. A.00, SW Rev. 0.00
Removing firmware protection...(SB: YES, SLA: NO, DA: YES).......OK
Sending boot...Please use Preloader that fits this phone model.
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Old 11-09-2021, 15:07   #2 (permalink)
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1. Show all logs from this phone. It is a full log?
2. Try to press vol- and power on buttons simultaneously for some time.
3. Was the battery charged?
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Old 11-09-2021, 15:13   #3 (permalink)
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battery is full charge
this is full log
trying to vol-and power
its showing
mediatek usb port driver only

Last edited by spidersyed; 11-09-2021 at 15:22.
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Old 11-09-2021, 15:27   #4 (permalink)
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Quote:
Sending boot...Please use Preloader that fits this phone model.
According this log, the bootloader even was not fully sent to this phone. Nothing was done to it.
Try vol-and power for 30 seconds. Try other keys combinations.
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Old 11-09-2021, 15:30   #5 (permalink)
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i trying to vol-and power for 30 seconds and reconnect battery its not on
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Old 11-10-2021, 08:24   #6 (permalink)
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this phone model is y73

i try select y73s

my mobile is dead please help team
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Old 11-10-2021, 11:25   #7 (permalink)
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Strange case ... One only comes to mind - is it possible to physically reconnect phone's battery?
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Old 11-10-2021, 13:30   #8 (permalink)
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disassemble and reconnect battery
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Old 11-11-2021, 12:07   #9 (permalink)
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Did it help you solve the problem? We do not see the problem at this moment, but I promise that we will perform additional tests on MTK tab.

Last edited by Gsmserver; 11-23-2021 at 11:59.
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Old 11-13-2021, 07:04   #10 (permalink)
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No bro still mobile not power on
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