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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-08-2014, 07:52   #1 (permalink)
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please help zte z933 unlock


SigmaKey v.2.06.03
xxxxxx Sigma dongle 2.06, Initializing...OK
Pack 1: Activated
--- 2014-11-07 22:37:25 ---
SigmaKey 2.06.03 MTK: Get unlock codes
User interface have been changed. Now use "Android ADB" bookmark (top-left corner) to proceed.
--- 2014-11-07 22:37:47 ---
SigmaKey 2.06.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
ZTE Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Preparing...Please ROOT the phone first!
--- 2014-11-07 22:39:19 ---
SigmaKey 2.06.03 ADB: Obtain root privileges (Method #3)
* daemon not running. starting it now *
* daemon started successfully *
ZTE Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Android Version: 4.3 "Jelly Bean"
Obtaining root privileges....Failed
--- 2014-11-07 22:42:23 ---
SigmaKey 2.06.03 ADB: Obtain root privileges (Method #1)
* daemon not running. starting it now *
* daemon started successfully *
ZTE Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Android Version: 4.3 "Jelly Bean"
Obtaining root privileges......Done
Restarting phone...Done
--- 2014-11-07 22:44:11 ---
SigmaKey 2.06.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
ZTE Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Preparing...Please ROOT the phone first!


please explain how to get vcom interface to unlock as mtk always get adb interface now
thanks
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Old 11-08-2014, 09:33   #2 (permalink)
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@ Samuel maduka,

ZTE Z993 is Qualcomm based phone model.
Please check detailed manual on how to service this phone by following this link.

Best Regards
GSMServer team



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Old 11-08-2014, 11:45   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ Samuel maduka,

ZTE Z993 is Qualcomm based phone model.
Please check detailed manual on how to service this phone by following this link.

Best Regards
GSMServer team



SigmaKey v.2.06.03
775279267 Sigma dongle 2.06, Initializing...OK
Pack 1: Activated
--- 2014-11-08 02:37:35 ---
SigmaKey 2.06.03 Qcom: Direct unlock
ZTE Handset Diagnostic Interface(DFU) (COM32), Provider: ZTE Corporation, Driver ver.: 5.2066.1.6, Date: 9/7/2010, USB\Vid_19d2&Pid_0112&Rev_0000
Connecting......

not connecting please help
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Old 11-08-2014, 13:09   #4 (permalink)
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@ Samuel maduka,

Quote:
Direct unlock
  1. Select "Qualcomm" platform from the tab menu in upper left side of the software
  2. "Phone model" dropdown box has to be set to "Autodetect"
  3. Go to "Unlock" tab
  4. Install required Android USB Driver Installer (only if the phone is connected for the first time)
  5. Set the phone to "FTM" mode
  6. Connect the phone to PC with USB cable
  7. Select USB Modem port in the ports selection tab
  8. Press "Unlock" button*
  9. Wait for the message "Restarting phone... Done" to appear in Sigma dialog window; only after that you can turn the phone off
Quote:
Set a smartphone to FTM (Field Test Mode)
Procedure may be different for some types of ZTE smartphones
  • General procedure:
    1. Switch the device off.
    2. Press Volume Down and Power On buttons simultaneously until you see "FTM" message on the phone's screen.
  • Alternative way:
    1. Switch the device off.
    2. Press Volume Down, End Call and Power On buttons simultaneously until you see "FTM" message on the phone's screen.
      * If you can't enter FTM mode, turn the phone ON, dial *983*87274# and choose "only Diag".
Best Regards
GSMServer team



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Old 11-08-2014, 14:05   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ Samuel maduka,





Best Regards
GSMServer team



hanks sir, now i can get ftm mode but the drivers dont seems to be working :android driver" please
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Old 01-18-2015, 02:16   #6 (permalink)
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I install ZTE Android USB Driver Installer
put the phone into the FTM mode
connect the phone by BSB cable
but the device manager show me an unknown android device
is I missing something?
please help
Thanks
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Old 01-19-2015, 08:33   #7 (permalink)
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jason557, This phone is not in the list of supported
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Old 02-01-2015, 01:45   #8 (permalink)
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Quote:
Originally Posted by mcandre View Post
jason557, This phone is not in the list of supported
Hello

Alot of phones are not listed on the list are supported for unlock. Can this phone be unlock by sigmakey or not?
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Old 02-02-2015, 08:37   #9 (permalink)
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@ venomhotboy,

Current phone model is supported for the servicing purposes by latest SigmaKey Software version.

Best Regards
GSMServer team




Last edited by GSM_Support; 08-05-2015 at 15:08.
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