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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-02-2014, 08:39   #1 (permalink)
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sigma box how to update?


hi

i'm a newbie for using sigma box,

i have a little beat problem for sigma box installation,

error, what the new version of sigma box updater,

i need idea,

Br,

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Old 04-02-2014, 08:47   #2 (permalink)
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Arrow

New easier way to update Sigma Key or Box:

Added a possibility to update Box or Dongle using Sigma software. This and some other novations greatly simplify working with the service software.

There is no more need to use specific program for device update!

How to perform update procedure:
  • switch to "Sigma" bookmark in the Sigma software
  • press "Update S-Card firmware" and perform update procedure

Watch the video


Source
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Old 04-02-2014, 09:08   #3 (permalink)
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Quote:
Originally Posted by mcandre View Post
New easier way to update Sigma Key or Box:

Added a possibility to update Box or Dongle using Sigma software. This and some other novations greatly simplify working with the service software.

There is no more need to use specific program for device update!

How to perform update procedure:
  • switch to "Sigma" bookmark in the Sigma software
  • press "Update S-Card firmware" and perform update procedure

Watch the video


Source

yes sir i try in this video but here th logs:

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Old 04-02-2014, 09:11   #4 (permalink)
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It's OK. You should reinstall (uninstall your old driver and install new one) Sigma dongle driver. Video
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Old 04-02-2014, 09:13   #5 (permalink)
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@ nixz,

Perform following operations:
  1. Disconnect SigmaKey / Box from PC
  2. Connect it directly to PC USB port, avoiding any kind of HUB
  3. Locate drivers for SigmaKey at your PC
    x:\Program Files\GsmServer\SigmaKey\drivers\AU9540DrvPkg V1.7.26.0_WHQL\
    or Download them from official web site
  4. Reinstall drivers
  5. Run Sigma Software v1.37.00
  6. Select "SigmaKey" bookmark
  7. Press "Update S-Card firmware"
  8. Update your Sigma to the latest version
  9. Now you can use your Sigma Software to service phones

Best Regards
GSMServer team



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Old 04-02-2014, 10:17   #6 (permalink)
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my sigma box its ok now to my pc tnx to all reply,

tnx

Br,
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Old 04-10-2014, 00:53   #7 (permalink)
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Hello!
One Question about Sigma Dongle and Box!
They work standalone or need internet for Calculate Codes?
Regards
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Old 04-10-2014, 07:19   #8 (permalink)
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@ Haicha,

Quote:
They work standalone or need internet for Calculate Codes?
Yes all operation is standalone. You need to have internet connection only when you download latest software, update Smart-Card or download files.


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GSMServer team



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