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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-13-2014, 11:51   #1 (permalink)
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SIgma dongle domaged


now how can i do but i put in my best nokia dongle not detect sim card



thx
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Old 11-13-2014, 12:03   #2 (permalink)
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@ atou,

Sigma Smart-Card would not work in BEST dongle. Please explain me why you do this ?

Best Regards
GSMServer team



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Old 11-14-2014, 13:07   #3 (permalink)
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help

Quote:
Originally Posted by GSM_Support View Post
@ atou,

Sigma Smart-Card would not work in BEST dongle. Please explain me why you do this ?

Best Regards
GSMServer team



card not found she write

and th computer not detected th key not ask to install



thx
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Old 11-14-2014, 13:26   #4 (permalink)
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@ atou,

SigmaKey Smart Card can be used with the OctopusBox/Octoplus Box, Pegasus, Medusa, SigmaKey Box/dongle.
Try to place Smart Card back to SigmaKey reader, reconnect it to another USB port of the PC, directly (avoiding any kind of HUB) and reinstall drivers for it.

Best Regards
GSMServer team



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Old 11-14-2014, 14:27   #5 (permalink)
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how to repair dongle not detect with computer


sim card is working fine
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