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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 09-14-2018, 11:23   #61 (permalink)
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SUCCESSFULLY UNLOCKED .

its Detect in QCOM option not in BP Tools...

SigmaKey 2.29.02b1 Qcom: Direct unlock
Qualcomm HS-USB Diagnostics 9092 (COM278), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 3/25/2016, USB\VID_05C6&PID_9092&REV_0318&MI_00
Phone model: Moto E4 (Sprint)
Firmware: MPSS.TA.2.3.c1-00280-8953_GEN_PACK-1.98137.1.144357.1
Date: Apr 11 2018 07:06:34, Apr 10 2018 00:00:00, 8940.gen
Software IMEI: 990011084211111
Bluetooth address: 000000000000
Security area saved to "C:\Users\XCELENCY\Documents\SigmaKey\security backup\0848091525\990011084211111.skb"
Unlocking phone.....Done
Restarting phone....PLEASE RESTART PHONE MANUALLY!
Done
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Old 03-29-2019, 19:25   #62 (permalink)
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Quote:
Originally Posted by danishamini.sai View Post
this is driver problem only...............
how to fix drivers problem
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Old 03-30-2019, 10:00   #63 (permalink)
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hello segma box team plz check this eror again and again

SigmaKey 2.30.03 Qcom: Connect Motorola Android phone
Connecting...Not found
--------- 2019-03-30 13:49:54 ---------
SigmaKey 2.30.03 Qcom: Get unlock codes
Motorola QC Diag Port (COM61), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E4 (Verizon)
Firmware: MPSS.JO.3.0-00269-8937_GENNS_PACK-1.95745.3.102706.1
Date: Jun 10 2017 22:44:46, Jun 08 2017 23:00:00, 8937.gen
Software IMEI: 353308084280700
Bluetooth address: 000000000000
Security area saved to "C:\Users\shabaz\Documents\SigmaKey\security backup\0968347694\353308084280700_MPSS_JO_3_0-00269-8937_GENNS_PACK-1_95745_3_102706_1 (4).skb"
Phone disconnected unexpectedly
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Old 03-30-2019, 10:01   #64 (permalink)
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@ stebel,

Re-connect phone, re-install phone's drivers repeat operation once again.

@ ahmadkhan007,

What phone model exactly you are trying to service?

Best Regards
GSMServer team



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Old 03-30-2019, 10:05   #65 (permalink)
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sir in fast bot mode its not getting connect moto xt1767 e4 version
need drivers link
plz
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Old 03-30-2019, 12:42   #66 (permalink)
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@ ahmadkhan007,

Phone drivers available for the download from the manual.
Double check manual on how to service current phone model, re-install drivers and repeat operation according to it.

Best Regards
GSMServer team



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Old 04-01-2019, 06:12   #67 (permalink)
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Phone should unlock in fast boot mode or no mode?
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Old 04-01-2019, 08:31   #68 (permalink)
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@ stebel,

Detailed manual on how to service XT1767 (Motorola E4 locked to Verizon) available here.
It is required to select BP tool mode and after that service phone via Diag port.

Best Regards
GSMServer team



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