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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-09-2020, 17:07   #76 (permalink)
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My Sigma has failed to remove firmware protection for three days. My Sigma serial number is 633928734
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Old 08-10-2020, 09:08   #77 (permalink)
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@ liuyinxin,

Please explain in more details what an issue exactly you are dealing with.
Make a new thread and post log files from the operations you are trying to perform.

Best Regards
GSMServer team



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Old 08-11-2020, 05:15   #78 (permalink)
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please add exit factory mode (com 1.0) in next update!
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Old 08-11-2020, 06:26   #79 (permalink)
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Quote:
Originally Posted by chenhleang View Post
please add exit factory mode (com 1.0) in next update!
This function is already there software test point on/ off
But what I don't like about it is after rest Frp/Huawei ID
Phone goes back to com1. 0 and to remove it again needs sending boot, removing software protection
And most cases it gives error saying wait in 564******* secs so annoying. Need to retry before it can work
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Old 08-11-2020, 09:21   #80 (permalink)
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I personally want to appreciate sigma for their works. I discovered tecno camon 11 and sa1 pro model selection actually service major infinix and tecno secure boot devices that are not added on the list.
I want sigma team to add the new infinix note 7 models to complete the support of the secure boots. Thanks

Sent from my SM-A730F using Tapatalk
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Old 08-11-2020, 13:06   #81 (permalink)
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need big file collection
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Old 08-12-2020, 05:17   #82 (permalink)
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Excellent updates,
kirin 710 Imei repair is it possible?
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Old 08-12-2020, 06:46   #83 (permalink)
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@ MR SALAUDDIN,

At the moment, Kirin 710 based phone models are not supported for IMEI repair operation, wait for future releases.

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GSMServer team



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Old 08-12-2020, 14:20   #84 (permalink)
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Huawei Mate 20 latest 10.1.0.270 service - FRP and OEM

This phone can't be downgraded to any 10.0.x.xxx or earlier version (without to open it) - do not tested only with MRToKey. SigmaKey itself cannot downgrade it [HMA-L09CA_10.0.0_C432.skf is incompatible] also.

I wasn't find a full flash HMA-L29 10.1.0.270(C432E8R1P5) and use via easy-firmware_dot_com 10.1.0.273(C185E5R2P4) to extract the main version update.app. In fact - it's working [ fast SW testpoint / enable diagnostic mode / unlocked Bootloader ] using it and go back to working phone:

Code:
--------- 2020-08-12 16:01:11 ---------
SigmaKey 2.38.04b1 HiSi: Software testpoint On.../Off
DBAdapter Reserved Interface (COM121), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18.5.2016 ã., USB\Vid_12D1&Subclass_13&Prot_23
Using extended heuristic method...
Hardware IMEI: 020304050607080
Flash file ...\Huawei\HMA-L29\Hima-L29C 10.1.0.273(C185E5R2P4)_Firmware_EMUI10.1.0_05015KJU\Software\dload\UPDATE.APP
Enabling diagnostic port...Done
We strictly recommend performing "Enable Downgrade" on "Flash" tab, as the first service operation on this device!
--------- 2020-08-12 16:02:03 ---------
SigmaKey 2.38.04b1 HiSi: Read OEM Info...
HUAWEI USB COM 1.0 (COM44), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 8.4.2015 ã., USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: HMA-L29
Version: HMA-L29 10.1.0.270(C432E8R1P5)
SN: MUN02189280xxxx7
IMEI1: 8694250315xxxx2
IMEI2: 8694250315xxxx2
MEID: A000009B2CF341
Phone model: HMA-L29
Build number: HMA-L29 10.1.0.270(C432E8R1P5)
Reading data...Done
--------- 2020-08-12 16:03:59 ---------
SigmaKey 2.38.04b1 HiSi: Get device info
SN: MUN02189280xxxx7
IMEI1: 8694250315xxxx2
IMEI2: 8694250315xxxx2
MEID: A000009B2CF341
Bootloader unlocked: YES
FB unlocked: YES
Battery voltage: -
Phone model: HMA-L29
Build number: HMA-L29 10.1.0.270(C432E8R1P5)
Vendor/Country: hw/eu
System version: Skipped
Android version: 10
Base version: HMA-LGRP2-OVS 10.1.0.270
Custom version: HMA-L29-CUST 10.0.0.8(C432)
Preload version: HMA-L29-PRELOAD 10.0.0.5(C432R1)
Huawei-Over-the-Air info:
	C_version: C432
	D_version: D000
	PLMN: 28405
	BoardID: 8413
	DeviceName: HMA-L29
Done
--------- 2020-08-12 16:04:15 ---------
SigmaKey 2.38.04b1 HiSi: Remove FRP / Huawei ID
Phone model: HMA-L29
Version: HMA-L29 10.1.0.270(C432E8R1P5)
Removing Huawei ID....Done
Removing FRP lock...Done
Restarting phone...OK
--------- 2020-08-12 16:04:50 ---------
SigmaKey 2.38.04b1 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM44), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 8.4.2015 ã., USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: HMA-L29
Version: HMA-L29 10.1.0.270(C432E8R1P5)
Using extended heuristic method...
This operation may brick the phone if the phone firmware version does not EXACTLY match the software testpoint firmware version!
If you are unsure, better completely reflash the firmware. Are you sure you want to proceed? [YES]
Repairing.........Done
Tnx for SigmaKey HiSi solution. Keep hard working.

WBR, DebeliaMark, BG
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Old 08-12-2020, 16:18   #85 (permalink)
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please help i always get this error on many phones and to work i have to reflash the phone


SigmaKey 2.38.04 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM88), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: MAR-LX1M
Version: MAR-L21MEA 10.0.0.237(C185E3R2P4)
Removing firmware protection.....Wait 851026987 seconds and retry

--------- 2020-08-12 18:13:20 ---------
SigmaKey 2.38.04 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM88), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: MAR-LX1M
Version: MAR-L21MEA 10.0.0.237(C185E3R2P4)
Verifying....Not found
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Old 08-13-2020, 16:13   #86 (permalink)
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@ okello,

Provide us with full information on an issue you are dealing with.
Make a separate thread and post full details and all log files from an operations you have performed to it.

Best Regards
GSMServer team



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Old 08-13-2020, 19:38   #87 (permalink)
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@gsm_support & team

❌Wait 851026987 seconds and retry
❌Verifying....Not found
❌ Send boot error [when try to s/w testpoint off 990 5g]

And many of fails s/w testpoint off function after entering factory mode


Lot of users fail these bugs. Please try to fix this
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Old 08-13-2020, 19:51   #88 (permalink)
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Thanks for all the logs and detailed problem descriptions.
Of course, they are all analyzed and the program will be improved in the coming updates.
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Old 08-13-2020, 19:52   #89 (permalink)
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Me also get this error, but when retrying problem is solved


Sent from my iPhone using Tapatalk
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Old 08-14-2020, 09:05   #90 (permalink)
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niec team

• Devices with latest Android versions are supported,
including Android 10.1 and higher
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