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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-03-2014, 22:34   #1 (permalink)
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SigmaBox in device manager


Hello, i am having trouble installing the SigmaBox Driver? In is showing up with yellow triangle exclamation mark in device manager. However, the program still seems to be working

I tried searching the forums but couldn't find anything
Please help


System specs are Windows 7, 32bit OS, 4GB RAM, i5-3450 CPU 3.10GHz
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Old 11-03-2014, 22:40   #2 (permalink)
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same problem:!!!!!!!!!!!
any solution
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Old 11-04-2014, 08:24   #3 (permalink)
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@ MC2 & strykz,

Please make a screenshot of the device manager and post it here.

Best Regards
GSMServer team



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Old 11-04-2014, 22:25   #4 (permalink)
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I have already downloaded all the drivers for the box and extracted them but still cannot install, i point to the directory where the file is stored but still does not install

i have sent you a PM as the forum does not allow me to post links yet
please advise

Last edited by strykz; 11-04-2014 at 22:31.
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Old 11-05-2014, 05:44   #5 (permalink)
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sorry double post, but here's my device manager image

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Old 11-05-2014, 08:04   #6 (permalink)
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@ strykz,

PM me Username and password for a Team Viewer session, please.
I'll check it remotely.

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GSMServer team



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Old 11-05-2014, 21:35   #7 (permalink)
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PM sent, please have a look and see if you can find a solution
thanks
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Old 11-06-2014, 08:59   #8 (permalink)
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@ strykz,

solved using TeamVuiwer at your PC, I left turned on software and device manager, were all is detected properly.

In future, you may resolve issue by your own, by following this manual.

PS.: Sorry, I did change your TeamVuiwer password, please reset it.

Best Regards
GSMServer team




Last edited by GSM_Support; 11-06-2014 at 09:39.
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Old 11-06-2014, 14:33   #9 (permalink)
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same probléme not working for me
any solution pls
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Old 11-06-2014, 14:42   #10 (permalink)
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@ MC2,

you may resolve issue by your own following this manual.

Best Regards
GSMServer team



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Old 11-06-2014, 14:57   #11 (permalink)
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sir i trie but same problem can you help me with teamviewer
thx in advance
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Old 11-06-2014, 16:09   #12 (permalink)
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thank you gsm server for you help
but carte a puce not working!!!
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Old 11-06-2014, 16:12   #13 (permalink)
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@ MC2,

Please explain in more details.

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GSMServer team



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Old 11-06-2014, 16:13   #14 (permalink)
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cheeck your messagerie privé i send id teamviewer
thx
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Old 11-06-2014, 16:29   #15 (permalink)
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big thanks for best team
thank you for you help
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