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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 09-05-2020, 20:51   #1 (permalink)
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Sigmakey software run very slow [solved]


After last update this software run very slow on my pc.

Seems like work for 3 seconds then freeze some seconds and repeat.

Specs.

core i7 6600 2.60hz
16gb Ram ddr4 dual channel
Hard Disk m.2 500 gb

Windows 10 Pro


Is a sigma dongle, tried on all pc ports but problem persist.

Every other software works well.

Last edited by Menrock; 09-05-2020 at 20:56.
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Old 09-07-2020, 08:30   #2 (permalink)
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@ Menrock,

Make a video of an issue you are dealing with and post it here, please.

Best Regards
GSMServer team



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Old 09-08-2020, 01:18   #3 (permalink)
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https://www.youtube.com/watch?v=Xd2wpi3veqk&fs=1&hd=1" width="858" height="508">https://www.youtube.com/watch?v=Xd2wpi3veqk&fs=1&hd=1" />https://www.youtube.com/watch?v=Xd2wpi3veqk">http://www.youtube.com/watch?v=https://www.youtube.com/watch?v=Xd2wpi3veqk

https://www.youtube.com/watch?v=Xd2wpi3veqk
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Old 09-08-2020, 12:34   #4 (permalink)
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@ Menrock,

Current case is getting analyzed by product developers.

Best Regards
GSMServer team



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Old 09-09-2020, 02:40   #5 (permalink)
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Quote:
Originally Posted by Menrock View Post
https://www.youtube.com/watch?v=Xd2wpi3veqk&fs=1&hd=1" width="858" height="508">https://www.youtube.com/watch?v=Xd2wpi3veqk&fs=1&hd=1" />https://www.youtube.com/watch?v=Xd2wpi3veqk">http://www.youtube.com/watch?v=https://www.youtube.com/watch?v=Xd2wpi3veqk

https://www.youtube.com/watch?v=Xd2wpi3veqk
maybe you have some virus deal with it i never see slow on my pc
core I7 2.80 GHZ
16 GB RAM
HDD 1TO Barracuda ITS DEVIL MY LENOVO
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Old 09-10-2020, 04:31   #6 (permalink)
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Every other software run smooth only happens with Sigma only on qualcomm AND Huawei section.

I showed on previous video mtk menú runs fine
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Old 09-14-2020, 08:03   #7 (permalink)
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Try with latest Sigma update and tell us your results.
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Old 09-20-2020, 16:58   #8 (permalink)
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After new windows fresh install runs well thanks
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Old 09-24-2020, 03:15   #9 (permalink)
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I had this problem again today without reason, after some research i discovered bluetooth driver was causing this sigmakey slowdown, after turned bluetooth off sigmakey is working normally again

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