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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-09-2021, 19:46   #1 (permalink)
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TAS-AL00 remove huawei id failed


SigmaKey v.2.41.05
++++++ Sigma dongle 2.41, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-11-09 19:26:32 ---------
SigmaKey 2.41.05 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM4), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 (boot 2)
Phone model: :TAS-AL00
Version: TAS-AL00 2.0.0.168(C00E160)
SN: 88Y5T19906018544
OEM Info IMEI1: 867099047558246
OEM Info IMEI2: 867099047627843
MEID: A00000B078194D
Phone model: TAS-AL00
Build number: TAS-AL00 2.0.0.168(C00E160)
Security area saved to "C:\Users\GosBox007\Documents\SigmaKey\securit y backup\0419786025\867099047558246_867099047627843_ Huawei_TAS-AL00_TAS-AL00 2_0_0_168(C00E160).skb"
Removing Huawei ID...Done
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Old 11-09-2021, 22:01   #2 (permalink)
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1.Master reset the device and repeat the operation. Strictly follow Sigma commands.
2. Send security backup C:\Users\GosBox007\Documents\SigmaKey\securit y backup\0419786025\867099047558246_867099047627843_ Huawei_TAS-AL00_TAS-AL00 2_0_0_168(C00E160).skb
3) Read firmware from this phone and post the link to it here.
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Old 11-10-2021, 09:17   #3 (permalink)
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same problem!
--------- 2021-11-10 13:09:18 ---------
SigmaKey 2.41.05 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM41), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 (boot 2)
Phone model: TAS-AL00
Version: TAS-AL00 2.0.0.168(C00E160R6P6)
SN: 88Y5T19C03001521
OEM Info IMEI1: 863100042002877
OEM Info IMEI2: 863100042052500
MEID: A00000B3C4D493
Phone model: TAS-AL00
Build number: TAS-AL00 2.0.0.168(C00E160R6P6)
Security area saved to "C:\Users\HAILAN\Documents\SigmaKey\security backup\0577466099\863100042002877_863100042052500_ Huawei_TAS-AL00_TAS-AL00 2_0_0_168(C00E160R6P6).skb"
Removing Huawei ID...Done
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Old 11-10-2021, 10:21   #4 (permalink)
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--------- 2021-11-10 08:06:30 ---------
SigmaKey 2.41.05 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM62), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015/11/6, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 (boot 2)
Phone model: TAS-AL00
Version: TAS-AL00 2.0.0.168(C00E160R5P6)
SN: 88Y5T19A25006041
OEM Info IMEI1: 8612020xxxxxx
OEM Info IMEI2: 8612020xxxxxx
MEID: A00000B2xxxxxx
Phone model: TAS-AL00
Build number: TAS-AL00 2.0.0.168(C00E160R5P6)
Security area saved to "C:\Users\xxxx\Documents\SigmaKey\security backup\0796067907\861202047608393_861202047761630_ Huawei_TAS-AL00_TAS-AL00 2_0_0_168(C00E160R5P6) .skb"
Removing Huawei ID...Done

not work mobile still need hw id .
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Old 11-10-2021, 10:57   #5 (permalink)
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I tried it always does the same thing

****************************/file/qjzib...E160).rar/file
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Old 11-10-2021, 11:24   #6 (permalink)
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Please repeat the service operation with latest Sigma build. It is already available.

Last edited by Gsmserver; 11-16-2021 at 15:39.
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Old 11-17-2021, 11:28   #7 (permalink)
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still the same problem even with the latest version



SigmaKey v.2.41.05 build 02
+++++++ Sigma dongle 2.41, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-11-17 11:17:19 ---------
SigmaKey 2.41.05b2 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM4), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 (boot 2)
Phone model: TAS-AL00
Version: TAS-AL00 2.0.0.168(C00E160)
SN: 88Y5T19906018544
OEM Info IMEI1: 867099047558246
OEM Info IMEI2: 867099047627843
MEID: A00000B078194D
Phone model: TAS-AL00
Build number: TAS-AL00 2.0.0.168(C00E160)
Security area saved to "C:\Users\GosBox007\Documents\SigmaKey\securit y backup\0419786025\867099047558246_867099047627843_ Huawei_TAS-AL00_TAS-AL00 2_0_0_168(C00E160) (1).skb"
Removing Huawei ID...Done
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Old 11-17-2021, 13:48   #8 (permalink)
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@ hunter-s,

Master Reset phone and repeat operation 2-3 times more.
Follow Sigma commands strictly.
Attach the security backup created with latest Sigma version

Best Regards
GSMServer team




Last edited by Gsmserver; 11-17-2021 at 14:35.
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Old 01-04-2022, 23:10   #9 (permalink)
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Donate money to this user
I did everyting .but still same problem
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Old 01-05-2022, 16:06   #10 (permalink)
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@ cxl2156565,

Post here full log files from an operations you have performed to this phone, please.
Also, attach the security backup created with latest Sigma version

Best Regards
GSMServer team



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