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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-24-2019, 07:17   #1 (permalink)
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Unfortunately, heuristic method have been failed [SOLVED]


Connecting....
Android Adapter PCUI (COM104), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/12/2015, USB\Vid_12D1&Subclass_13&Prot_22
Firmware: System 8.0.0.046(0NMQ), Date: Thu Dec 6 14:29:02 CST 2018, Provider: hw/in
Boot Version: System 8.0.0.046(0NMQ)_BOOT, FastBoot Version: Chipset-dallas8.0.0.001(04DD)_FASTBOOT
Recovery Version: (unknow), System Version: System 8.0.0.046(0NMQ)
Removing firmware protection...This Android security patch level is not supported.
Please wait for future updates.
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Old 11-26-2019, 13:39   #2 (permalink)
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Unfortunately, heuristic method have been failed

Please phone can't enter fastboot or anything just log Huawei i flash OEM Info and phone goes to this please test point for edl mode
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Old 02-17-2021, 10:53   #3 (permalink)
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Heuristic method have been failed

Dear Users!

Currently server may be unavailable due to maintenance works.

As soon as all operations will be completed server will be back online.
Please accept our apologizes for a temporary inconveniences.

Authorization of some old Huawei phones with a security level of 2016-2018 years is temporarily unavailable. We are working to solve this problem.
In case of possibility, we recommend servicing such phones using Software/Hardware testpoint solutions that work with these security levels.



Best Regards
GSMServer team




Last edited by Gsmserver; 02-17-2021 at 14:16.
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Old 02-18-2021, 12:19   #4 (permalink)
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Unfortunately, heuristic method have been failed

Hello! Can anybody help me!!
i try to unlock Dra-l01 and always get this error:
SigmaKey 2.40.02 MTK: Direct unlock (Huawei DRA-###)
Removing firmware protection....Unfortunately, heuristic method have been failed.

phone version is Y5 2018 DRA-LX1 DRA-L01 Dura-L01 1.0.0.141(C02)
Thanks!
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Old 02-18-2021, 12:20   #5 (permalink)
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not yet online?
..................
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Old 02-18-2021, 12:30   #6 (permalink)
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Thanks for the log. We will analyze it and try to offer a solution for this version of the firmware.
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Old 02-18-2021, 12:37   #7 (permalink)
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3power, The server is online. Authorization of some old Huawei phones with a security level of 2016-2018 years is temporarily unavailable. In case of possibility, we recommend servicing such phones using Software/Hardware testpoint solutions that work with these security levels.
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Old 02-18-2021, 12:42   #8 (permalink)
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Hello! I will wait, i want to mentioned that phone was downgraded to this version!
i see some logs that works on this version and that;s is the reason that i downgarded!
i try on more firmware versions and all failed!
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Old 02-18-2021, 12:52   #9 (permalink)
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We are working on this situation and I think your model and this version of firmware will be in our support. Please follow the announcements.
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Old 02-18-2021, 14:40   #10 (permalink)
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Unfortunately, heuristic method have been failed

also problem any huawei phone[Unfortunately, heuristic method have been failed.]

Last edited by GSM_Support; 02-19-2021 at 16:22.
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Old 02-18-2021, 14:48   #11 (permalink)
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@ shakeelaims,

Sign what phone model exactly you are trying to service and post full log files.

Best Regards
GSMServer team



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Old 02-18-2021, 15:35   #12 (permalink)
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bnd-l21 kirin 65xxxx and ldn-l21 Qualcome.[old phone old security] after this new update not repair many phone.plz team fix [Unfortunately, heuristic method have been failed]error.
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Old 02-18-2021, 16:25   #13 (permalink)
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huawei error

plz team fix
Unfortunately, heuristic method have been failed
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Old 02-18-2021, 16:53   #14 (permalink)
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Yes, confirm

Same problem here

SigmaKey 2.40.02 MTK: Direct unlock (Huawei DRA-###)
Removing firmware protection....Unfortunately, heuristic method have been failed.

Phone ver 151 C2

I will try to downgrade to 105 C02 and return with status
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Old 02-18-2021, 17:14   #15 (permalink)
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Sorry, just read..server error, but this phone y5 2018 dont support testpoint.

Wait

TNX,

cris
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