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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 08-30-2016, 05:20   #1 (permalink)
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Unlock p8lite huawei ALE-L21 problem [solved]


--------- 2016-08-30 10:59:52 ---------
SigmaKey 2.19.00 HiSi: Direct unlock
Connecting....
USB Serial Device (COM41), Provider: Microsoft, Driver ver.: 10.0.14393.0, Date: 6/21/2006, USB\VID_12D1&PID_105C&REV_9999&MI_02
Firmware: ALE-L21 C02B589CUSTC02D001, Date: Thu Jun 16 22:22:25 CST 2016, Provider: vodafone/uk
Boot Version: DailyBuild_201606162215_BOOT, FastBoot Version: DailyBuild_201606162215_FASTBOOT
Recovery Version: (unknow), System Version: ALE-L21C02B589_SYSTEM
Removing firmware protection.................................Unable to connect to the server. Please check your network.
Removing firmware protection...^ ADB Device
Preparing...Please ROOT the phone first!

How to unlock it ??
Br
Obeone13

Last edited by Gsmserver; 10-10-2016 at 13:10.
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Old 08-30-2016, 08:30   #2 (permalink)
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Tried to root it? And repeat the unlock procedure.
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Old 09-05-2016, 13:22   #3 (permalink)
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I have also this problem, is hi silicon phone and not need root

Turn the phone ON and wait until it fully starts up
Set the phone into the Manufacture Mode by entering *#*#2846579#*#* code (follow the instruction from the Enable Manufacture Mode manual)
Connect the phone to PC using USB cable
Install phone drivers (only if the phone is connected for the first time).
Select "HISILICON" platform from the tab menu in the upper left side of the software
Wait for 10 seconds
Go to "Unlock" tab
Select "Android Adapter PCUI". If there is no such port, select "Comneon Mobile High-speed Modem"
Press "Unlock" button
The message "Unlock done… OK" indicates that procedure has been completed successfully
Disconnect the handset
A phone is unlocked


Can give the solution to unlock it this phone ?
Thanks
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Old 09-05-2016, 13:30   #4 (permalink)
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@ dominik1,

Update Sigma and service this device without root

Best Regards
GSMServer team




Last edited by Gsmserver; 10-07-2016 at 15:15.
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