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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 06-03-2013, 08:16   #1 (permalink)
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cloudfone 430g shuts down after unlock


please help....

unlock done but when i insert other sim the phone shuts down...

works fine with the original sim though...

what to do???


tnks.....
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Old 06-03-2013, 08:34   #2 (permalink)
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@ garguantan,

Post here full log file from the unlock operation, please.

Best Regards
GSMServer team



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Old 06-03-2013, 09:15   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ garguantan,

Post here full log file from the unlock operation, please.

Best Regards
GSMServer team





Quote:
SigmaKey 1.25.04
------ Sigma dongle 1.27, Initializing...OK
SigmaKey 1.25.04 MTK: Direct unlock
Android Gadget VCOM Driver (COM93), Provider: MediaTek, Driver ver.: 1.0.1121.0, Date: 5/15/2011
Baseband Processor: MT6575
Version: MIKI75_ICS_HW
Firmware: MAUI.11AMD.W11.50.SP.V17
Hardware IMEI 1: 358572022731471
Hardware IMEI 2: 358572022751479
Security area saved to "C:\Documents and Settings\rj and rain\My Documents\SigmaKey\security backup\358572022731471_MT6575 MIKI75_ICS_HW MAUI_11AMD_W11_50_SP_V17 (1).skb"
Unlocking phone...Done

..................................................
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Old 06-03-2013, 09:46   #4 (permalink)
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it came from other shop...

customer says they tried unlocking it with volcano....
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Old 06-09-2013, 05:45   #5 (permalink)
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Quote:
SigmaKey 1.25.05
730767101 Sigma dongle 1.27, Initializing...OK
SigmaKey 1.25.05 MTK: Direct unlock
META, Android Gadget VCOM Driver (COM13), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 9/1/2011
Baseband Processor: MT6575
Version: MIKI75_ICS_HW
Firmware: MAUI.11AMD.W11.50.SP.V17
Hardware IMEI 1: 358572023252667
Hardware IMEI 2: 358572023262666
Security area saved to "C:\Documents and Settings\ken\My Documents\SigmaKey\security backup\358572023252667_MT6575 MIKI75_ICS_HW MAUI_11AMD_W11_50_SP_V17 (0).skb"
Unlocking phone...Done
me too
i have same problem when is insert other sim the phone shuts down!
plss support team fix the bugs tnx advance!!
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Old 06-09-2013, 08:28   #6 (permalink)
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the same w/ me just now unlock done but shut down phone when sim inserted on the upper simcard slot,...

put it in the second simslot and it will be ok...


thanks sigma team...success!!!



best regards,
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Old 06-09-2013, 11:00   #7 (permalink)
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Quote:
Originally Posted by mawxep03 View Post
the same w/ me just now unlock done but shut down phone when sim inserted on the upper simcard slot,...

put it in the second simslot and it will be ok...


thanks sigma team...success!!!



best regards,
i try this sulotion but
same problem bro plss sigma team fix this bugs!!
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Old 06-09-2013, 11:23   #8 (permalink)
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try reset the phone sir and lets see what will happen
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Old 06-11-2013, 02:36   #9 (permalink)
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Quote:
Originally Posted by eumore79 View Post
try reset the phone sir and lets see what will happen

did hard reset...

same results...

maybe putting the orig sim together with the other network sim will do the trick...

but i already returned the phone...and maybe my customer did used two sim thats why he's not returning his phone anymore...i even called him to come back...

lost income......
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Old 06-11-2013, 04:27   #10 (permalink)
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i think unlock only sim 2 not unlock sim 1

CHECK HERE
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