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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 12-24-2015, 14:14   #16 (permalink)
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i did all that keep saying reconnect the phone
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Old 12-24-2015, 14:38   #17 (permalink)
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@ karwanyhata,

Ensure that all of the drivers are properly installed, re-install them and try once again.
In case any issue appears, post here full lo file.

Best Regards
GSMServer team



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Old 12-24-2015, 14:50   #18 (permalink)
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SigmaKey v.2.14.03 build 01
897187524 Sigma dongle 2.14, Initializing...OK
Pack 1: Activated
Pack 2: Activated
--------- 2015-11-01 16:22:22 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
Plug the USB cable into the powered off phone...
Cancelled
--------- 2015-11-01 16:24:22 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
META,
USB Serial Port (COM40), Provider: FTDI, Driver ver.: 2.12.0.0, Date: 8/26/2014, FTDIBUS\COMPORT&VID_0403&PID_0000
Cancelled
--------- 2015-11-01 16:26:46 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
MTK USB Port (COM69), Provider: Sony Mobile Communications, Driver ver.: 2.0.0.2, Date: 6/19/2013, USB\VID_0E8D&PID_0003&REV_0100
Baud rate: 19200
Error writing to serial port
--------- 2015-11-01 16:27:33 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
Cancelled
--------- 2015-11-01 16:29:08 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
Plug the USB cable into the powered off phone...
Cancelled
--------- 2015-11-01 16:29:28 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
META,
USB Serial Port (COM40), Provider: FTDI, Driver ver.: 2.12.0.0, Date: 8/26/2014, FTDIBUS\COMPORT&VID_0403&PID_0000
Cancelled
--------- 2015-11-01 16:30:17 ---------
SigmaKey 2.14.03b1 MTK: Get unlock codes
Plug the USB cable into the powered off phone...
Cancelled
--------- 2015-11-01 16:37:26 ---------
SigmaKey 2.14.03b1 Qcom: Connect Motorola Android phone
Connecting...Not found
--------- 2015-11-01 16:38:07 ---------
SigmaKey 2.14.03b1 HiSi: Direct unlock
Connecting...Reboot phone and try again
--------- 2015-11-01 16:43:54 ---------
SigmaKey 2.14.03b1 ADB: Get Huawei bootloader password
^ Android Composite ADB Interface
Version: Linux version 3.10.72+ (android@ubuntu) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Wed Oct 14 18:08:39 CST 2015
Phone model: WIKO LENNY2
Android 5.1; Firmware: LMY47I; Date: 2015年 10月 14日 星期三 17:56:25 CST
Version: ALPS.L1.MP6.V2_TINNO6580.WE.L
Baseband Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12, 2015/10/09 11:02
Please ROOT the phone first!
--------- 2015-11-01 16:45:22 ---------
SigmaKey 2.14.03b1 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 3.10.72+ (android@ubuntu) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Wed Oct 14 18:08:39 CST 2015
Phone model: WIKO LENNY2
Android 5.1; Firmware: LMY47I; Date: 2015年 10月 14日 星期三 17:56:25 CST
Version: ALPS.L1.MP6.V2_TINNO6580.WE.L
Baseband Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12, 2015/10/09 11:02
Please ROOT the phone first!
--------- 2015-11-01 16:45:58 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
Plug the USB cable into the powered off phone...
Cancelled
--------- 2015-11-01 16:46:11 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
META,
USB Serial Port (COM40), Provider: FTDI, Driver ver.: 2.12.0.0, Date: 8/26/2014, FTDIBUS\COMPORT&VID_0403&PID_0000
Cancelled
--------- 2015-11-01 16:48:16 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
Plug the USB cable into the powered off phone...
MTK USB Port (COM69), Provider: Sony Mobile Communications, Driver ver.: 2.0.0.2, Date: 6/19/2013, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT0000, HW Rev. 0.00, SW Rev. 0.00
The phone is NOT connected properly. Read the manual at the official site for details.
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Old 12-24-2015, 14:51   #19 (permalink)
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i mean if phone have driver issue why read basband processor then?please i stuck on this its not only one phone 4pcs same error
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Old 12-24-2015, 15:09   #20 (permalink)
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@ karwanyhata,

Unlock this phone via Android Gadget VCOM port.
  1. Select "MTK" platform from the tab menu in the upper left side of the software
  2. Go to "Unlock" tab
  3. Turn the phone off
  4. Connect turned off phone to PC with USB cable
  5. Install drivers for all devices that will appear in the system; reconnect the smartphone
  6. Select Android Gadget VCOM in the ports selection tab
  7. Press "Direct Unlock" button
  8. Message "Unlocking phone... Done" indicates that procedure was completed successfully
  9. Disconnect the handset. Remove and reinstall the battery

Best Regards
GSMServer team




Last edited by GSM_Support; 12-24-2015 at 15:18.
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Old 12-24-2015, 16:56   #21 (permalink)
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Quote:
Originally Posted by mcandre View Post
Turn the phone off
Connect turned off phone to PC with USB cable
Install drivers for all devices that will appear in the system; reconnect the smartphone
Select USB Vcom port in the ports selection tab
Press "Direct Unlock" button


Thanks BR


SigmaKey 2.14.03b1 MTK: Direct unlock
Android Gadget VCOM Driver (COM237), Provider: MediaTek, Driver ver.: 1.0.1121.0, Date: 5/15/2011, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6580, E01
Version: TINNO6580_WE_L_HSPA_HW
Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12
IMEI 1: 355601074947363
IMEI 2: 355601075008868
Security area saved to "C:\Users\MobilC0m\Documents\SigmaKey\security backup\355601074947363_MT6580, E01 TINNO6580_WE_L_HSPA_HW MOLY_WR8_W1449_MD_WG_MP_V6_P12.skb"
Unlocking phone...Done
Restarting phone...Done
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Old 12-25-2015, 09:01   #22 (permalink)
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thanks for all worked perfect its realy best box for android phones
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Old 12-25-2015, 09:23   #23 (permalink)
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UNLOCK DONE THANX SIGMA IT'S BEEN 1 MONTH THAT I BOUGHT SIGMAKEY AND I THINK SIGMA IS BETTER THAN FORIUS OR ANY BOX FOR MTK AND QUALCOM AND ADB tHANX IAM REALY SUPRISED .
```````````````LOG```````
SigmaKey v.2.14.03 build 01
356424565 Sigma dongle 2.14, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
--------- 2015-12-24 17:21:34 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
MediaTek PreLoader USB VCOM (Android) (COM55), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 9/1/2011, USB\VID_0E8D&PID_2000&REV_0100
Connecting...META
Connecting...Failed
--------- 2015-12-24 17:25:10 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
MediaTek PreLoader USB VCOM (Android) (COM55), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 9/1/2011, USB\VID_0E8D&PID_2000&REV_0100
Connecting...META
Connecting...Failed
--------- 2015-12-24 17:25:29 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
Gadget CDC VCOM Driver (COM82), Provider: MediaTek Inc., Driver ver.: 2.0.0.0, Date: 12/24/2011, USB\VID_0E8D&PID_2006&REV_????&MI_02
Baud rate: autodetect
Error writing to serial port
--------- 2015-12-24 17:26:11 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
MediaTek PreLoader USB VCOM (Android) (COM55), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 9/1/2011, USB\VID_0E8D&PID_2000&REV_0100
Connecting...META
Connecting...Failed
--------- 2015-12-24 17:26:28 ---------
SigmaKey 2.14.03b1 MTK: Get unlock codes
Gadget CDC VCOM Driver (COM82), Provider: MediaTek Inc., Driver ver.: 2.0.0.0, Date: 12/24/2011, USB\VID_0E8D&PID_2006&REV_????&MI_02
Baud rate: autodetect
Error writing to serial port
--------- 2015-12-24 17:31:12 ---------
SigmaKey 2.14.03b1 MTK: Get phone code
Gadget CDC VCOM Driver (COM83), Provider: MediaTek Inc., Driver ver.: 2.0.0.0, Date: 12/24/2011, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6580, E01
Version: TINNO6580_WE_L_HSPA_HW
Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12
IMEI 1: 355601074390499
IMEI 2: 355601074475993
Unsupported phone model
--------- 2015-12-24 17:31:24 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
Gadget CDC VCOM Driver (COM83), Provider: MediaTek Inc., Driver ver.: 2.0.0.0, Date: 12/24/2011, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6580, E01
Version: TINNO6580_WE_L_HSPA_HW
Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12
IMEI 1: 355601074390499
IMEI 2: 355601074475993
Security area saved to "C:\Users\Isuf\Documents\SigmaKey\security backup\355601074390499_MT6580, E01 TINNO6580_WE_L_HSPA_HW MOLY_WR8_W1449_MD_WG_MP_V6_P12.skb"
Unlocking phone...Done
Restarting phone...Done
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Old 12-25-2015, 09:51   #24 (permalink)
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Currently tested Wiko Mobile devices:

Wiko CINK PEAX 2, Darkmoon, Goa, JIMMY, LENNY, LENNY2, Lubi+, STAIRWAY, Lubi2

Potentially supported:
Wiko Fever, M768 Selfy, Darkfull, Highway, Darknight, Stairway, Darkside

Last edited by Gsmserver; 12-25-2015 at 10:37.
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Old 01-06-2016, 16:16   #25 (permalink)
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SigmaKey 2.14.03b1 MTK: Direct unlock
USB VCOM (Android) (COM135), Provider: ., Driver ver.: 2.0.1136.0, Date: 01/04/2014, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6580, E01
Version: TINNO6580_WE_L_HSPA_HW
Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12
IMEI 1: 355601074960366
IMEI 2: 355601075021861
Security area saved to "C:\Users\nadirsoft\Documents\SigmaKey\securit y backup\355601074960366_MT6580, E01 TINNO6580_WE_L_HSPA_HW MOLY_WR8_W1449_MD_WG_MP_V6_P12.skb"
Unlocking phone...Done
Restarting phone...Done
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Old 01-07-2016, 10:39   #26 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ karwanyhata,

Current phone requires to be connected to PC via simple micro USB cable.
Detailed manual can be found here.

Best Regards
GSMServer team




yes there is a problem in generic method
When connected the smartphone in flash mode you have 1 or 2 sec for select serial port and press direct unlock
and if conected in META mode in some times get error

Code:
--------- 2016-01-07 10:28:41 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
MediaTek PreLoader USB VCOM (Android) (COM19), Provider: MediaTek Inc., Driver ver.: 2.0.1136.0, Date: 06-11-2014, USB\VID_0E8D&PID_2000&REV_0100
Connecting...META
Connecting...Failed


The second attempt


Last edited by malek_bh; 01-07-2016 at 10:46.
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Old 01-12-2016, 18:14   #27 (permalink)
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After unlock phone remains locked, tried two pieces and both are not unlocked. How to unlock now?

Code:
--------- 2016-01-12 18:10:08 ---------
SigmaKey 2.14.03b2 MTK: Direct unlock
Android Gadget VCOM Driver (COM183), Provider: MediaTek, Driver ver.: 1.0.1121.0, Date: 15.5.2011, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6580, E01
Version: TINNO6580_WE_L_HSPA_HW
Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12
IMEI 1: 355601074908xxx
IMEI 2: 355601074969xxx
Security area saved to "C:\Users\DIGITAL\Documents\SigmaKey\security backup\355601074908xxx_MT6580, E01 TINNO6580_WE_L_HSPA_HW MOLY_WR8_W1449_MD_WG_MP_V6_P12 (0).skb"
If phone remains locked, please try Yoda method (via ADB mode).
Unlocking phone...Done
Restarting phone...Done
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Old 01-12-2016, 20:37   #28 (permalink)
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Donate money to this user
no need root this model for unlock cannot root dont spent time for root he cannot already test i unlock it
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Old 01-12-2016, 22:05   #29 (permalink)
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It is something with new version, I reverted to previous one and unlock works like charm. Please make revision to correct that bug.

Code:
--------- 2016-01-12 22:01:58 ---------
SigmaKey 2.14.03b1 MTK: Direct unlock
PreLoader USB VCOM (Android) (COM183), Provider: MediaTek, Driver ver.: 1.0.1121.0, Date: 15.5.2011, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6580, E01
Version: TINNO6580_WE_L_HSPA_HW
Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12
IMEI 1: 355601074908xxx
IMEI 2: 355601074969xxx
Security area saved to "C:\Users\DIGITAL\Documents\SigmaKey\security backup\355601074908xxx_MT6580, E01 TINNO6580_WE_L_HSPA_HW MOLY_WR8_W1449_MD_WG_MP_V6_P12 (4).skb"
Unlocking phone...Done
Restarting phone...Done

Quote:
Originally Posted by kesic View Post
After unlock phone remains locked, tried two pieces and both are not unlocked. How to unlock now?

Code:
--------- 2016-01-12 18:10:08 ---------
SigmaKey 2.14.03b2 MTK: Direct unlock
Android Gadget VCOM Driver (COM183), Provider: MediaTek, Driver ver.: 1.0.1121.0, Date: 15.5.2011, USB\VID_0E8D&PID_2007&REV_????
Baseband Processor: MT6580, E01
Version: TINNO6580_WE_L_HSPA_HW
Firmware: MOLY.WR8.W1449.MD.WG.MP.V6.P12
IMEI 1: 355601074908xxx
IMEI 2: 355601074969xxx
Security area saved to "C:\Users\DIGITAL\Documents\SigmaKey\security backup\355601074908xxx_MT6580, E01 TINNO6580_WE_L_HSPA_HW MOLY_WR8_W1449_MD_WG_MP_V6_P12 (0).skb"
If phone remains locked, please try Yoda method (via ADB mode).
Unlocking phone...Done
Restarting phone...Done
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Old 01-13-2016, 10:46   #30 (permalink)
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@ kesic,

Current issue is fixed with the latest Sigma release.

Best Regards
GSMServer team




Last edited by Gsmserver; 01-13-2016 at 14:32.
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