XT1789-3 (Moto Z2 force Sprint) Unlock

[zentol]

Attempts to unlock XT1789-3 (Moto Z2 force Sprint) Android 8, 2 peaces failed

SigmaKey v.2.30.00
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9873xxxxx Sigma dongle 2.30, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Not activated
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--------- 2019-04-16 20:16:25 ---------
SigmaKey 2.30.00 Qcom: Direct unlock
Motorola USB BP Diagnostic Port (COM65), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EE5&REV_0404&MI_00
Firmware: MPSS.AT.2.5.c1-00117-8998_GEN_PACK-1.128345.1.128615.2
Date: Dec 12 2017 18:09:35, Dec 12 2017 07:00:00, 8998.gen
Software IMEI: 990007530758980
Bluetooth address: 000000000000
Unlocking phone.......Unsupported phone model




and 2nd phone


--------- 2019-04-16 20:24:08 ---------
SigmaKey 2.30.00 Qcom: Direct unlock
HTC Diagnostic Interface (COM66), Provider: HTC Corporation, Driver ver.: 2.0.6.7, Date: 7/27/2014, USB\VID_22B8&PID_2EE5&REV_0404&MI_00
Phone model: EX300
Firmware: MPSS.AT.2.5.c1-00117-8998_GEN_PACK-1.128345.1.128615.2
Date: Dec 12 2017 18:09:35, Dec 12 2017 07:00:00, 8998.gen
Software IMEI: 990007531121760
Bluetooth address: 000000000000
Unsupported phone model

Was there a security update with Android 8 that prevents unlocking?

[zentol]

false alarm

it turned out I didn't chose the right model in the drop-down list