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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-07-2014, 14:17   #1 (permalink)
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XT920


sent unlock the XT920 in the middle of the process gave this error: Reading data ... Error writing by the port
* the unit not be calling what I do?
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Old 08-07-2014, 14:40   #2 (permalink)
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@ ivan33,

Post here full log file from the operation you have performed to this phone, it would spread some light at current case.

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GSMServer team



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Old 08-07-2014, 15:08   #3 (permalink)
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XT920 giving no service after repair emei ..

Getting revive thank XT920 but his problem and was drilled without carrier signal, ai changed the emei in Sigima Key: still no service, I have done flash already restei and nothing he continues without service does not give any signal provider. Sera that I have to make a copy of another calibration device to play it to sign up .. you can mi urgent help ..
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Old 08-07-2014, 15:18   #4 (permalink)
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XT920 SEM SEVICE ai be log.

I am posting the log XT920 for y'all vericar reason for which n be giving carrier signal when placing any chip .. give: SEM SEVICE.
Attached Files
File Type: rar 352506050723204.rar (106.3 KB, 6 views)
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Old 08-07-2014, 15:48   #5 (permalink)
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@ ivan33,

First of all, please post here full log file from the operations you have performed to this phone.
All of the log files are saved in the My Documents->Sigma->... file folder.
Also, please explain in more details what an issue exactly you are dealing with.

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GSMServer team



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Old 08-08-2014, 13:41   #6 (permalink)
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SgimaKey: No Xt920 Network.

The problem of being without Xt920 network, changed the emei by sgimakey continued without the Yes Network 1 and Sim2 ... can you help mi?
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Old 08-08-2014, 13:46   #7 (permalink)
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Here be the log of the operation XT920

I await an answer to this problem.
Attached Files
File Type: rar 20140808_092919 log.rar (923 Bytes, 4 views)
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Old 08-08-2014, 14:12   #8 (permalink)
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@ ivan33,

Post here first log file from the operation you were performing to this phone. When "Reading data ... Error writing by the port" error appeared.

Best Regards
GSMServer team




Last edited by GSM_Support; 08-08-2014 at 14:17.
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Old 08-08-2014, 14:56   #9 (permalink)
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Woe be all logs.

I want a solution for XT920, being without no network in one sim and sim2.
Attached Files
File Type: rar todos XT920 Logs.rar (9.3 KB, 5 views)
File Type: rar logs XT920.rar (373.1 KB, 3 views)
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Old 08-08-2014, 18:44   #10 (permalink)
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Sgimakey'm waiting for an answer?

I'm expecting a solution pq XT920 phone finds the network no repair emei ...
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Old 08-11-2014, 01:34   #11 (permalink)
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Logs posted here: no service XT920 urgent ..

I posted here the log and no solution without the network sim 1 and sim 2 ... need help urgent of sgimakey ... I'm from Brazil do not have good English
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Old 08-11-2014, 08:44   #12 (permalink)
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@ ivan33,

We have analyzed all the logs. Sigma software is not the reason of this issue. Seems like some important areas of this phone are damaged.
At this time we can only offer you to re-flash this phone.


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GSMServer team



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Old 08-11-2014, 13:41   #13 (permalink)
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Flash and Calibration solves? XT920

You have Backup calibração data or the XT920 it Flash?
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Old 08-11-2014, 13:54   #14 (permalink)
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@ ivan33,

Currently Sigma doesn't support restoring Calibration backup files into MTK smartphones


Best Regards
GSMServer team



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Old 08-11-2014, 14:37   #15 (permalink)
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How can I solve the XT920?

How can I overcome this XT920? what should I do?
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