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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 03-31-2014, 07:42   #31 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ ZiDanRO,

Please post here full log files from the operations you've performed to this phone.

Best Regards
GSMServer team



Do you think I don't know how to put the phone in FTM mode and press unlock button? If there were errors on connection I would said that.

Here are your logs and from here is the DUMP i've posted:

Code:
SigmaKey 1.35.03
799302204 Sigma dongle 1.37, Initializing...OK
--- 2014-03-25 21:07:27 ---
SigmaKey 1.35.03 Qcom: Direct unlockHandset Diagnostic Interface(DFU) (COM161), Provider: HS Corporation, Driver ver.: 10.2088.1.1, Date: 04-Sep-12, USB\VID_19D2&PID_0112&REV_0233
Version: ORO_RO_P752D20V1.0.0B03, 20130920130916
Firmware: 76XXU-USNSKOLYM-2540
Date: Sep 16 2013 16:21:43, Jun 19 2013 03:00:00, USNSKOLY
IMEI: 358046031422414
Bluetooth address: 3BD012B6E878
Unknown firmware version. Do you want to try heuristic method (it may take several minutes)? [YES]
Unfortunately, heuristic method have been failed.
Connecting...76XXU-2540-USNSKOLYM
In order to support this model, we have to read dump from your phone (it may take several minutes)
Everybody said please downgrade, please downgrade. This was a bigger stupidity from my part. Now I have the sw you pretend you can unlock ORO_RO_P752D20V1.0.0B02 and now I have another error.

Code:
SigmaKey 1.36.00 Qcom: Get unlock codesHandset Diagnostic Interface(DFU) (COM161), Provider: HS Corporation, Driver ver.: 10.2088.1.1, Date: 04-Sep-12, USB\VID_19D2&PID_0112&REV_0233
Version: ORO_RO_P752D20V1.0.0B02, 20130820130808
Firmware: 76XXU-USNSKOLYM-2540
Date: Aug  9 2013 15:50:56, Jun 19 2013 03:00:00, USNSKOLY
IMEI: 358046031422414
Bluetooth address: 3BD012B6E878
Please send
C:\Users\User\Documents\SigmaKey\temporary backup\358046031422414_USNSKOLY_Aug  9 2013_155056_Jun 19 2013_030000 (0).skb
file to [email protected]
Size seems to be too small!
--- 2014-03-31 02:09:07 ---
SigmaKey 1.36.00 Qcom: Direct unlockHandset Diagnostic Interface(DFU) (COM161), Provider: HS Corporation, Driver ver.: 10.2088.1.1, Date: 04-Sep-12, USB\VID_19D2&PID_0112&REV_0233
Version: ORO_RO_P752D20V1.0.0B02, 20130820130808
Firmware: 76XXU-USNSKOLYM-2540
Date: Aug  9 2013 15:50:56, Jun 19 2013 03:00:00, USNSKOLY
IMEI: 358046031422414
Bluetooth address: 3BD012B6E878
Please send
C:\Users\User\Documents\SigmaKey\temporary backup\358046031422414_USNSKOLY_Aug  9 2013_155056_Jun 19 2013_030000 (1).skb
file to [email protected]
Size seems to be too small!
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Old 03-31-2014, 08:16   #32 (permalink)
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ZiDanRO, If you want to unlock this firmware version, you should connect this phone in the download mode. Read how to do this here :

Qcom manual -> ZTE Android Smartphones -> Set the smartphone to Download Mode
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Old 03-31-2014, 08:39   #33 (permalink)
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Quote:
Originally Posted by mcandre View Post
ZiDanRO, If you want to unlock this firmware version, you should connect this phone in the download mode. Read how to do this here :

Qcom manual -> ZTE Android Smartphones -> Set the smartphone to Download Mode
Greate Help with complete instructions

Code:
--- 2014-03-31 10:22:07 ---
SigmaKey 1.36.00 Qcom: Direct unlock
Handset Diagnostic Interface(DFU) (COM161), Provider: HS Corporation, Driver ver.: 10.2088.1.1, Date: 04-Sep-12, USB\VID_19D2&PID_0112&REV_0000
Version: 76XXU-2540-USNSKOLYM
Detecting flash...eMMC, Flash size: 3.63 Gb
IMEI: 358046031422414
Security area saved to "C:\Users\User\Documents\SigmaKey\security backup\358046031422414_76XXU-2540-USNSKOLYM.skb"
Unlocking phone...Done
Restarting phone...Done
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