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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Volcano Box


 
 
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Old 11-17-2016, 22:11   #1 (permalink)
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read volcano data failed,he program is terminated - new box! [ Answered ]


Hi all!

I have just bought volcano box. All was working fine for 2 days, inferno too. After i had installed update 1.0R inferno started to show "read volcano data failed,the program is terminated" and not working!

box 957-481-006

How to fix it and make it work?
 
Old 11-18-2016, 03:18   #2 (permalink)
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Quote:
Originally Posted by Z_Felix View Post
Hi all!

I have just bought volcano box. All was working fine for 2 days, inferno too. After i had installed update 1.0R inferno started to show "read volcano data failed,the program is terminated" and not working!

box 957-481-006

How to fix it and make it work?

Dear welcome to GPG
Please read this thread and post there for this error

forum.gsmhosting.com/vbb/f723/those-who-face-read-volcano-data-failed-program-termined-read-inside-2143830/
 
Old 11-18-2016, 05:48   #3 (permalink)
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As i understand it was damaged by inferno update and support offers to buy one more box or dongle? Realy? one more box after ten days of using preveous?

screnshots will be soon if they are needed.
 
Old 11-18-2016, 05:58   #4 (permalink)
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As i understand it was damaged by inferno update and support offers to buy one more box or dongle? Realy? one more box after ten days of using preveous?

screnshots will be soon if they are needed.
Brother if your box within warranty kindly contact your re-seller for replace the box
 
Old 11-18-2016, 06:35   #5 (permalink)
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Need One info here,

Which windows os r u using?
 
Old 11-18-2016, 06:44   #6 (permalink)
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Brother if your box within warranty kindly contact your re-seller for replace the box
I bought it on aliexpress, re-seller GSM-SERVERS not answering.

I tried win7x32 win10x64.

Was box damaged by update? Any official recall document that i can show to reseller ?

It was bought on company money and it is difficult now to describe to boss why it was working and now not working, and why we should spend money to post it to china back.
 
Old 11-18-2016, 06:48   #7 (permalink)
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Originally Posted by Z_Felix View Post
I bought it on aliexpress, re-seller GSM-SERVERS not answering.

I tried win7x32 win10x64.

Was box damaged by update? Any official recall document that i can show to reseller ?

It was bought on company money and it is difficult now to describe to boss why it was working and now not working, and why we should spend money to post it to china back.
R u from which country?
 
Old 11-18-2016, 07:01   #8 (permalink)
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R u from which country?
Im from Russia.........................
 
Old 11-18-2016, 20:17   #9 (permalink)
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Any ideas? May be custom security firmware for box?
 
Old 11-19-2016, 04:58   #10 (permalink)
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Quote:
Originally Posted by Z_Felix View Post
Im from Russia.........................
Quote:
Originally Posted by Z_Felix View Post
Any ideas? May be custom security firmware for box?
You Need to Contact your Reseller & Replace Box , No any Other Solution for this
 
Old 11-19-2016, 20:01   #11 (permalink)
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May be resseller could send for free inferno key? if you as a Product Supporter contact with resseller? It should fix problem as i understand.
 
Old 11-20-2016, 05:03   #12 (permalink)
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Quote:
Originally Posted by Z_Felix View Post
May be resseller could send for free inferno key? if you as a Product Supporter contact with resseller? It should fix problem as i understand.

in this Case we can't do anything , if Your Buy Official Reseller then They Must Have Warranty Policy & will Replace Device For You
 
Old 11-22-2016, 20:34   #13 (permalink)
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Our china-lyo ressler makes the way he cant understand what i am talking about.=(
 
Old 12-19-2016, 18:54   #14 (permalink)
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Window problem sir new window
 
Old 12-19-2016, 19:05   #15 (permalink)
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Quote:
Originally Posted by Z_Felix View Post
Hi all!

I have just bought volcano box. All was working fine for 2 days, inferno too. After i had installed update 1.0R inferno started to show "read volcano data failed,the program is terminated" and not working!

box 957-481-006

How to fix it and make it work?
Merrpi acitivation
user problems read data box volcano merrpi tool work but inferno not work wait ?
 
 

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