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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus JTAG


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Old 07-22-2020, 19:18   #1 (permalink)
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Smile Help with unsupported smart card 00000000 [Solved]


Hello,

I used search button and uninstalled/reinstalled drivers. I am using this box for many years every day and have never encountered this. Smart card and box are working perfectly fine but software will not open. Please help.



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Old 07-22-2020, 19:22   #2 (permalink)
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Old 07-22-2020, 19:26   #3 (permalink)
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Quote:
Originally Posted by cafonabob1 View Post


I think you instal wrong software you post in Octoplus and your software is Medusa check what is wrong ...
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Old 07-22-2020, 19:58   #4 (permalink)
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Medusa pro and octopus jtag pro are the same thing. I'm using every day for many years. They do something with the driver to kill the card so you need to pay for a new card/box.

Never buy the box with multiple licenses. Always buy the dongle with separate dongles in case you need to throw it in the trash in a year.
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Old 07-22-2020, 20:22   #5 (permalink)
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$134.99 + lost 5 days + lost LG activation because "can not create a secure connection"
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Old 07-23-2020, 12:11   #6 (permalink)
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gsmserver team fixed this problem. They transfered the licenses I needed to another card. Sorry for panic.
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