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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus JTAG


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Old 02-08-2022, 11:14   #1 (permalink)
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Medusa vs Medusa Pro [Answered]


hi !
Can i use meduza software with meduza pro box !
cause when i tryed in samsung gt-s6310 the device got heated and the software could not find the Vref and without touching the solders it is working on the other box (i have a simple box adapter with usb dongle to the smart card ) so i thought i can use only meduza pro with the smart card even for the meduza software is that posibile ?
thank you in advance
BTW i am using the rg45 socket in the meduza pro box ( do i have to use the other socket ?)
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Old 02-08-2022, 12:34   #2 (permalink)
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Hello.

Which devices do you need to work with: JTAG, eMMC, UFS or other?

Also, what is box you have?

Please, send us photo of your box. We'll check it.
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Old 02-08-2022, 16:22   #3 (permalink)
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hi here is some pictures
i use the dongle with the small box together and the meduza pro alone and the meduza pro does not work for the meduza software !
Attached Images
File Type: jpg 20220208_165248.jpg (157 Bytes, 97 views)
File Type: jpg 20220208_165229.jpg (157 Bytes, 93 views)
File Type: jpg 20220208_165213.jpg (157 Bytes, 90 views)
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Old 02-08-2022, 16:25   #4 (permalink)
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hi here is the picture sorry
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File Type: jpg 20220208_165248.jpg (332.5 KB, 36 views)
File Type: jpg 11.jpg (157 Bytes, 88 views)

Last edited by GODISTHEBEST; 02-08-2022 at 16:34.
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Old 02-09-2022, 08:39   #5 (permalink)
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Hello.

Please, download and install latest software version. Then make sure the driver is installed on the Medusa Pro box.

"Medusa Pro" - should be displayed in the device manager as shown in pictures:

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Old 02-09-2022, 11:37   #6 (permalink)
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thank you i have done it i think !
i will check it and upload a picture without changing the drivers so i will check if it is the problem !
BTW IS THERE AN option to service the device also with the rg45 as in the other connector ?
is the speed of writting is the same ?
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Old 02-09-2022, 19:13   #7 (permalink)
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in smart card reader it tell me
"alcor micro usb smart card reader "
is that ok ?
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Old 02-09-2022, 20:00   #8 (permalink)
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i have updated all the drivers and it is as in the video instruction
and with the pro box it does not work !!!!
and with the meduza adapter and the usb smart card it is working
i need remote help !!
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Old 02-10-2022, 08:39   #9 (permalink)
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Quote:
Originally Posted by GODISTHEBEST View Post
i have updated all the drivers and it is as in the video instruction
and with the pro box it does not work !!!!
and with the meduza adapter and the usb smart card it is working
i need remote help !!
Hello.

Please, contact us in Telegram.

We'll check remotely, where can be the problem.
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