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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 08-03-2016, 21:42   #1 (permalink)
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Computer hangs whey try to flash ms500


COMPUTER HANGS WHEN TRY TO FLASH MS500


all drivers set, unlock work flawless but whey I try to flash my computer hangs (freezz).. using 2.3.7, then try 2.3.6 the same thing

please help team..

thanks

Last edited by myciviczc; 08-07-2016 at 19:41.
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Old 08-04-2016, 08:38   #2 (permalink)
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Hello.

Please, try to uninstall Tema viewer, after try to re-install Octoplu Software and repeat operation with MS500 again. if problem still remain, try on another clean PC.
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Old 08-07-2016, 19:42   #3 (permalink)
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Error code: ZXLCALSZXD

Quote:
Originally Posted by Octopus box View Post
Hello.

Please, try to uninstall Tema viewer, after try to re-install Octoplu Software and repeat operation with MS500 again. if problem still remain, try on another clean PC.
got new computer today

not hangs but error

Welcome to Octoplus/Octopus Box LG Software version 2.3.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM16
Selected model: MS500
Reading info...
Model ID: LGMS500-00-MS50012b-TMO-US-MAR-24-20140
IMEI:
Android version:
Battery level: 49%
Mode: Emergency
Model ID: BS/LGMS500/205030
SW version: LGMS500AT-00-V12b-310-260-MAR-24-2014+0
Product ID: CH32S140123002531
IMEI: 013758-00-256169-2
Opening "LGMS500AT-02-V12b-310-260-MAR-24-2014+0.oct"...OK
Initializing flash...OK
Testing connection...OK
Writing PrimaryGPT...Failed!
Error code: ZXLCALSZXD
Performed by 2.3.8 software version.
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Old 08-08-2016, 08:16   #4 (permalink)
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Hello.

What is exact state of the phone? Why did You decided to re-flash it?
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Old 08-10-2016, 02:50   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

What is exact state of the phone? Why did You decided to re-flash it?
Sorry about late reply
The phone hangs on logo.
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Old 08-10-2016, 03:33   #6 (permalink)
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i encounter this issue also..p500 trying to flash because phone is hang up on logo. its start on flashing and my pc goes hang and wont work, need to push power key on pc to shot down...
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Old 08-10-2016, 05:22   #7 (permalink)
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Quote:
i encounter this issue also..p500 trying to flash because phone is hang up on logo. its start on flashing and my pc goes hang and wont work, need to push power key on pc to shot down...
use this version octopus box 2.2.4 or other old version use our problem fix,,man time i face this error and solve
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Old 08-10-2016, 08:55   #8 (permalink)
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Quote:
Originally Posted by myciviczc View Post
Sorry about late reply
The phone hangs on logo.
Please, try to repeat Write Firmware with another firmware, if problem still remain, try to reflash phone with original flasher, after post here result,
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Old 08-10-2016, 08:56   #9 (permalink)
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Quote:
Originally Posted by ninozacal View Post
i encounter this issue also..p500 trying to flash because phone is hang up on logo. its start on flashing and my pc goes hang and wont work, need to push power key on pc to shot down...
Please, try to uninstall Tema viewer, after try to re-install Octoplu Software and repeat operation with MS500 again. if problem still remain, try on another clean PC.
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