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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-14-2022, 00:55   #1 (permalink)
Crazy Poster
 
Join Date: May 2009
Posts: 54
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Thanks Meter: 2
failed unlock q710ts [Answered]


this model show this error

Initializing flash...OK
Please, connect Micro SD card to PC then repeat operation again.

NOTE: SD card must be formatted in FAT or FAT32 file system and size must be lower than 32 GB!
Failed!

i ready change three sd cards, and formated correctly

change 3 pc's

this log complety


Work ID: 00000000021C034D
Checking data...OK
Platform: LG Qualcomm
Selected port: COM277
Selected model: Q710TS
Reading info...
Model ID: LM-Q710TS
IMEI: 355931-09-329565-4
Android version: 8.1.0
Battery level: 86%
Trying to enable Diagnostics ports...
Found model LMQ710TSAT-:ÿh at port COM277
Reading info...
Model ID: LM-Q710TS
IMEI: 355931-09-329565-4
Android version: 8.1.0
Battery level: 86%
Mode: Normal
Firmware compiled date: Mar 17 2020
Firmware compiled time: 22:00:00
Firmware released date: Apr 29 2020
Firmware released time: 16:51:12
SW Version: MPSS.TA.2.3.c11-00078-8953_GEN_PACK-1.226095.1.266483.3
IMEI: 355931-09-329565-4
SPC: 000000
Unlock operation for Q710TS will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: SsXF4mfIYu
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8953
SW version: LMQ710TSAT-01-V11u-310-260-APR-29-2020-ARB00+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: YS91S190126001366
IMEI: 355931-09-329565-4
Target operator: LAO
Hardware: rev_11
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Please, connect Micro SD card to PC then repeat operation again.

NOTE: SD card must be formatted in FAT or FAT32 file system and size must be lower than 32 GB!
Failed!
Rebooting phone...
Performed by 3.1.6 Software version.
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Old 01-14-2022, 09:36   #2 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,850
Member: 1146942
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Hello.

Please contact us to Skype, we will check remotely, where can be the problem in more details.

Quote:
Skype: Octopus.Box.support
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