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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 07-26-2011, 07:17   #1 (permalink)
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Firmware Update Error, NOW CARD NOT FOUND AND NOT DETECTED! PLS HELP


i just bought new octopus box yesterday and i download/use latest 1.8.8

1st step: sign up to bootlaoder manager site


username: darkflasher
email:[email protected]


2nd i want to update my card firmware because this error show

"device communication error. please check the manufacturer web site for firmware updates"

but when i try to update firmware this error show again!



NOW WHEN I OPEN OCTOPUS SOFTWARE

"ERROR CARD NOT FOUND!"

WHEN I OPEN BOOT LOADER MANAGER

"DEVICE NOT FOUND"

PLS HELP GSMERVER TEAM

how to solve this problem?
 
Old 07-26-2011, 07:26   #2 (permalink)
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that is big problem to you brother, ,try to contact your reseller...
 
Old 07-26-2011, 07:37   #3 (permalink)
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Hello.
Please contact us to solve Your problem, we have sent our contacts to your PM.
 
The Following User Says Thank You to Octopus box For This Useful Post:
Old 07-26-2011, 08:01   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.
Please contact us to solve Your problem, we have sent our contacts to your PM.
okey thanks sir, i will contact you tru icq

thanks for fast assist
 
Old 09-04-2011, 07:49   #5 (permalink)
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some problem with me ,,, CARD NOT FOUND ,,, PLEASE HELP ,, THANKS.

username : diva2812
mail : [email protected]
 
Old 09-04-2011, 08:10   #6 (permalink)
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i already solved this problem, just replace your egate or smart card drivers

replace it with the driver from octopus site

sorry for late confirmation.

regards,
 
Old 09-04-2011, 12:49   #7 (permalink)
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still same ,,, CARD NOT FOUND ,,, thanks jap_line ,,,
gsmserver team please help me ,,,, thanks.
 
Old 09-05-2011, 04:27   #8 (permalink)
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GSM SERVER team ,,, please help me ,,, CARD NOT FOUND ,,, atention to the solution... thanks.
 
Old 09-05-2011, 05:25   #9 (permalink)
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Hello.
Please re-update your Octopus card (box), install this driver: Octopus Box - recovering, unlocking and flashing LG phones, then install the latest Octopus Box LG software and try again.
 
Old 09-05-2011, 06:12   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.
Please re-update your Octopus card (box), install this driver: Octopus Box - recovering, unlocking and flashing LG phones, then install the latest Octopus Box LG software and try again.
still same ,,, CARD NOT FOUND ,,, please help ,,, thanks.
 
Old 09-05-2011, 06:56   #11 (permalink)
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problem solved ,,, try to downgrade your soft and update your card ,,, sucsesfuly and instal the last instaler ,,, thanks to octopus team.
 
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