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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 03-05-2010, 17:28   #1 (permalink)
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GW620 stays in Emergency mode after flash


hi i try to unlock gw620 and when i flash this phone stay emergency mode do you hve any solution
thanks
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Old 03-05-2010, 17:51   #2 (permalink)
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Have you Flashed it with This file ?
GW620-GW620R-GW620F-GW620G-GW620GO-FOR-UNLOCK.zip
For more Guidance can i have your flashing log Please.
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Old 03-05-2010, 18:31   #3 (permalink)
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i don t flash with your file i flash with normal flash so i did mistake now i try to flash with the same you tell me start and all time error
what can i do?
thanks
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Old 03-05-2010, 18:36   #4 (permalink)
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Hello.
Please check your pm. We send our contacts. Please contact us.
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Old 03-05-2010, 18:38   #5 (permalink)
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With log no one can help you.
Either it is Gw620 or its GW620r or its GW620f ?
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Old 03-05-2010, 18:50   #6 (permalink)
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Welcome to Octopus box software version 1.1.9
Count of supported models: 412
----------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: GW620
Phone model: GW620
Mode: Emergency
Opening "GW620-GW620R-GW620F-GW620G-GW620GO-FOR-
UNLOCK.oct"...OK
Please reconnect USB cable...
Writing Firmware...
Checking partition...OK
Writing QCSBL...
Phone not respond!
----------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM1
Selected model: GW620
Phone not detected. Please try again.
----------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM1
Selected model: GW620
Phone not detected. Please try again.
----------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM1
Selected model: GW620
Phone not detected. Please try again.
----------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: GW620
Phone model: GW620
Mode: Emergency
Opening "GW620-GW620R-GW620F-GW620G-GW620GO-FOR-
UNLOCK.oct"...OK
Please reconnect USB cable...
Writing Firmware...
Checking partition...OK
Writing QCSBL...OK
Writing AMSS...Failed!


and before i try with this
GW620-V10c-DEC-01-2009-BYT-FR_DZ

what do you think
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Old 03-05-2010, 18:54   #7 (permalink)
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this it s the original log at the begining

Platform: LG Qualcomm
05/03/2010 15:12:54 > Selected port: COM12
05/03/2010 15:12:54 > Selected model: GW620
05/03/2010 15:12:54 > Mode: Normal
05/03/2010 15:12:54 > Phone model: GW620
05/03/2010 15:12:54 > SW Version: GW620-M76xx-V10b-OCT-28-2009-XX
05/03/2010 15:12:54 > IMEI: 356748-03-030362-6
05/03/2010 15:12:54 > Bluetooth adress: 00:26:E2:71:1F:52
05/03/2010 15:12:55 > Firmware compiled date: Aug 04 2009
05/03/2010 15:12:55 > Firmware compiled time: 17:00:00
05/03/2010 15:12:55 > Firmware released date: Nov 17 2009
05/03/2010 15:12:55 > Firmware released time: 13:40:24
05/03/2010 15:12:57 > ----------------------------------------------------------------------------------
05/03/2010 15:12:57 > Platform: LG Qualcomm
05/03/2010 15:12:58 > Selected port: COM12
05/03/2010 15:12:58 > Selected model: GW620
05/03/2010 15:12:58 > Mode: Normal
05/03/2010 15:12:58 > Phone model: GW620
05/03/2010 15:12:58 > SW Version: GW620-M76xx-V10b-OCT-28-2009-XX
05/03/2010 15:12:58 > IMEI: 356748-03-030362-6
05/03/2010 15:12:58 > Bluetooth adress: 00:26:E2:71:1F:52
05/03/2010 15:12:58 > Unlocking...
05/03/2010 15:12:58 > To perform this operation please write firmware



and then i flash mobile phone with a normal flash so now stay in emergency mode
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Old 03-05-2010, 19:00   #8 (permalink)
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The problem is with your system. Please uninstall all modem dashboard software, re-install dirvers http://octopusbox.com/files/drivers/..._4.9.4_All.exe, reboot your system and try again. If it will not helps please contact us and we will help you. We send our contacts to your PM.
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Old 03-06-2010, 13:19   #9 (permalink)
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Thumbs up

problem solved you have to reinstall your system
i would like said a very big thanks to octopus suport cause just one post and try to help me very quick
best box for lg
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