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01-31-2022, 00:18
| #1 (permalink) |
| No Life Poster   Join Date: Jun 2005 Location: Bogotá Colombia Age: 43
Posts: 1,391
Member: 150844 Status: Offline Thanks Meter: 309 | H932 Unlock Question [Answered] Code: Work ID: 00000000022E91A4 Checking data...OK Platform: LG Qualcomm Selected port: COM127 Selected model: H932 Reading info... Model ID: LG-H932 IMEI: 358165-08-xxxxxx-8 Android version: 8.0.0 Battery level: 57% Trying to enable Diagnostics ports... Found model LGH932AT: ˙h at port COM127 Reading info... Model ID: LG-H932 IMEI: 358165-08-xxxxxx-8 Android version: 8.0.0 Battery level: 58% Mode: Normal Firmware compiled date: Oct 05 2018 Firmware compiled time: 00:00:00 Firmware released date: Mar 6 2019 Firmware released time: 15:27:21 SW Version: MPSS.AT.2.5.c1.2-00046-8998_GEN_PACK- 1.170365.1.171938.1 IMEI: 358165-08-xxxxxx-8 SPC: 000000 Unlock operation for H932 will delete all user data on the phone (contacts, pictures and others)! Do You want to continue? Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: bananin2021 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Prepairing loader... Step 1... Step 2... Step 3... Copying on SD Card... Switching to Download mode...OK Initializing flash...OK Platform: msm8998 SW version: LGH932AT-01-V20s-310-260-MAR-06-2019-64G- ARB00+0 Android version: 8.0.0 LAF Version: 1.1 Product ID: YE07S171107001442 IMEI: 358165-08-xxxxxx-8 Target operator: TMO Hardware: rev_10 Reading partitions... Checking data... Connecting to phone...OK Initializing flash...OK Sending loader... Connecting to phone...OK Initializing flash...OK Prepairing loader... Executing loader... Connecting to phone...OK Initializing flash...OK Initializing device... Failed! Rebooting phone... Performed by 3.1.6 Software version. |
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01-31-2022, 08:47
| #2 (permalink) | |
| Product Supporter   Join Date: Jan 2019 Location: USA, New York
Posts: 10,163
Member: 2891705 Status: Offline Thanks Meter: 2,142 | Hello. Please, download and install latest test Software v. 3.1.6.05 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.05.exe) Then repeat operation once again and post here results. We will check it. Note: Read attentively Software instructions. Quote:
Last edited by Octopus support; 01-31-2022 at 09:31. | |
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01-31-2022, 13:49
| #3 (permalink) |
| Freak Poster  Join Date: Jul 2007 Location: India
Posts: 282
Member: 545012 Status: Offline Thanks Meter: 27 | same error -------------------------------------------------------------------------------- Work ID: 00000000022F0C28 Checking data...OK Platform: LG Qualcomm Selected port: COM49 Selected model: H932 Reading info... Model ID: LG-H932 IMEI: 358165------------ Android version: 8.0.0 Battery level: 44% Trying to enable Diagnostics ports... Found model LGH932AT: ˙h at port COM49 Reading info... Model ID: LG-H932 IMEI: 358165------------ Android version: 8.0.0 Battery level: 44% Mode: Normal Firmware compiled date: Mar 14 2018 Firmware compiled time: 23:00:00 Firmware released date: Apr 16 2018 Firmware released time: 17:40:03 SW Version: MPSS.AT.2.5.c1.2-00034-8998_GEN_PACK- 1.138248.1.140963.1 IMEI: 358165-0------------- SPC: 000000 Unlock operation for H932 will delete all user data on the phone (contacts, pictures and others)! Do You want to continue? Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: )))))))))0 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Prepairing loader... Step 1... Step 2... Step 3... Copying on SD Card... Switching to Download mode...OK Initializing flash...OK Platform: msm8998 SW version: LGH932AT-01-V20h-310-260-APR-16-2018-64G- ARB00+0 Android version: 8.0.0 LAF Version: 1.1 Product ID: YE06S170923001904 IMEI: 358165-08-00******* Target operator: TMO Hardware: rev_10 Reading partitions... Checking data... Connecting to phone...OK Initializing flash...OK Sending loader... Connecting to phone...OK Initializing flash...OK Prepairing loader... Executing loader... Connecting to phone...OK Initializing flash...OK Initializing device... Checking data... Error code: KLQWHCKASD Failed! Rebooting phone... Performed by 3.1.6.05 Software version. |
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01-31-2022, 17:50
| #5 (permalink) |
| No Life Poster Join Date: Jun 2005 Location: Bogotá Colombia Age: 43
Posts: 1,391
Member: 150844 Status: Offline Thanks Meter: 309 | Can't unlock, error again Code: -------------------------------------------------------------------------------- Connecting to server 0...OK Username: bananin2021 Authorizing...OK Checking balance...OK Your balance: 100 credits. -------------------------------------------------------------------------------- Work ID: 00000000022F5AB1 Checking data...OK Platform: LG Qualcomm Selected port: COM142 Selected model: H932 Reading info... Model ID: LG-H932 IMEI: 358165-08- Android version: 8.0.0 Battery level: 52% Mode: Normal Firmware compiled date: Oct 05 2018 Firmware compiled time: 00:00:00 Firmware released date: Mar 6 2019 Firmware released time: 15:27:21 SW Version: MPSS.AT.2.5.c1.2-00046-8998_GEN_PACK- 1.170365.1.171938.1 IMEI: 358165-08--8 SPC: 000000 Unlock operation for H932 will delete all user data on the phone (contacts, pictures and others)! Do You want to continue? Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: bananin2021 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Prepairing loader... Step 1... Step 2... Step 3... Copying on SD Card... Can't found Micro SD cards Please, connect Micro SD card to PC, then press "OK" button! Can't found Micro SD cards Please, connect Micro SD card to PC, then press "OK" button! Switching to Download mode...OK Initializing flash...OK Platform: msm8998 SW version: LGH932AT-01-V20s-310-260-MAR-06-2019-64G- ARB00+0 Android version: 8.0.0 LAF Version: 1.1 Product ID: YE07S171107001442 IMEI: 358165-08--8 Target operator: TMO Hardware: rev_10 Please, insert / reinsert SD Card into Phone. Then press "OK" button. Reading partitions... Checking data... Connecting to phone...OK Initializing flash...OK Sending loader... Connecting to phone...OK Initializing flash...OK Prepairing loader... Executing loader... Connecting to phone...OK Initializing flash...OK Initializing device... Checking data... Error code: KLQWHCKASD Failed! Rebooting phone... Performed by 3.1.6.05 Software version. Welcome to Octoplus/Octopus Box LG Software version 3.1.6.05 Card S/N : 0001077262 -------------------------------------------------------------------------------- Work ID: 00000000022F5A7B Checking data...OK Platform: LG Qualcomm Selected port: COM142 Selected model: H932 Reading info... Model ID: LG-H932 IMEI: 358165-08--8 Android version: 8.0.0 Battery level: 52% Mode: Normal Firmware compiled date: Oct 05 2018 Firmware compiled time: 00:00:00 Firmware released date: Mar 6 2019 Firmware released time: 15:27:21 SW Version: MPSS.AT.2.5.c1.2-00046-8998_GEN_PACK- 1.170365.1.171938.1 IMEI: 358165-08--8 SPC: 000000 Unlock operation for H932 will delete all user data on the phone (contacts, pictures and others)! Do You want to continue? Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: 4ykv4u6 Authorizing...Failed! Login error: Wrong password! Failed! Performed by 3.1.6.05 Software version. -------------------------------------------------------------------------------- Connecting to server 0...OK Username: bananin2021 Authorizing...OK Checking balance...OK Your balance: 100 credits. -------------------------------------------------------------------------------- Work ID: 00000000022F5AB1 Checking data...OK Platform: LG Qualcomm Selected port: COM142 Selected model: H932 Reading info... Model ID: LG-H932 IMEI: 358165-08--8 Android version: 8.0.0 Battery level: 52% Mode: Normal Firmware compiled date: Oct 05 2018 Firmware compiled time: 00:00:00 Firmware released date: Mar 6 2019 Firmware released time: 15:27:21 SW Version: MPSS.AT.2.5.c1.2-00046-8998_GEN_PACK- 1.170365.1.171938.1 IMEI: 358165-08--8 SPC: 000000 Unlock operation for H932 will delete all user data on the phone (contacts, pictures and others)! Do You want to continue? Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: bananin2021 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Prepairing loader... Step 1... Step 2... Step 3... Copying on SD Card... Can't found Micro SD cards Please, connect Micro SD card to PC, then press "OK" button! Can't found Micro SD cards Please, connect Micro SD card to PC, then press "OK" button! Switching to Download mode...OK Initializing flash...OK Platform: msm8998 SW version: LGH932AT-01-V20s-310-260-MAR-06-2019-64G- ARB00+0 Android version: 8.0.0 LAF Version: 1.1 Product ID: YE07S171107001442 IMEI: 358165-08-8 Target operator: TMO Hardware: rev_10 Please, insert / reinsert SD Card into Phone. Then press "OK" button. Reading partitions... Checking data... Connecting to phone...OK Initializing flash...OK Sending loader... Connecting to phone...OK Initializing flash...OK Prepairing loader... Executing loader... Connecting to phone...OK Initializing flash...OK Initializing device... Checking data... Error code: KLQWHCKASD Failed! Rebooting phone... Performed by 3.1.6.05 Software version. -------------------------------------------------------------------------------- Work ID: 00000000022F5E57 Checking data...OK Platform: LG Qualcomm Selected port: COM142 Selected model: H932 Reading info... Model ID: LG-H932 IMEI: 358165-08--8 Android version: 8.0.0 Battery level: 54% Trying to enable Diagnostics ports... Found model LGH932AT: ˙h at port COM142 Reading info... Model ID: LG-H932 IMEI: 358165-08--8 Android version: 8.0.0 Battery level: 55% Mode: Normal Firmware compiled date: Oct 05 2018 Firmware compiled time: 00:00:00 Firmware released date: Mar 6 2019 Firmware released time: 15:27:21 SW Version: MPSS.AT.2.5.c1.2-00046-8998_GEN_PACK- 1.170365.1.171938.1 IMEI: 358165-08-8 SPC: 000000 Unlock operation for H932 will delete all user data on the phone (contacts, pictures and others)! Do You want to continue? Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: bananin2021 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Prepairing loader... Step 1... Step 2... Step 3... Copying on SD Card... Can't found Micro SD cards Please, connect Micro SD card to PC, then press "OK" button! Can't found Micro SD cards Please, connect Micro SD card to PC, then press "OK" button! Can't found Micro SD cards Please, connect Micro SD card to PC then repeat operation again. NOTE: SD card must be formatted in FAT or FAT32 file system and size must be lower than 32 GB! Failed! Performed by 3.1.6.05 Software version. -------------------------------------------------------------------------------- Work ID: 00000000022F5EE0 Checking data...OK Platform: LG Qualcomm Selected port: COM142 Selected model: H932 Reading info... Model ID: LG-H932 IMEI: 358165-08--8 Android version: 8.0.0 Battery level: 55% Mode: Normal Firmware compiled date: Oct 05 2018 Firmware compiled time: 00:00:00 Firmware released date: Mar 6 2019 Firmware released time: 15:27:21 SW Version: MPSS.AT.2.5.c1.2-00046-8998_GEN_PACK- 1.170365.1.171938.1 IMEI: 358165-08- SPC: 000000 Unlock operation for H932 will delete all user data on the phone (contacts, pictures and others)! Do You want to continue? Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: bananin2021 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Prepairing loader... Step 1... Step 2... Step 3... Copying on SD Card... Switching to Download mode...OK Initializing flash...OK Platform: msm8998 SW version: LGH932AT-01-V20s-310-260-MAR-06-2019-64G- ARB00+0 Android version: 8.0.0 LAF Version: 1.1 Product ID: YE07S171107001442 IMEI: 358165-08--8 Target operator: TMO Hardware: rev_10 Reading partitions... Checking data... Connecting to phone...OK Initializing flash...OK Sending loader... Connecting to phone...OK Initializing flash...OK Prepairing loader... Executing loader... Connecting to phone...OK Initializing flash...OK Initializing device... Checking data... Error code: KLQWHCKASD Failed! Rebooting phone... Performed by 3.1.6.05 Software version. |
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