k500um after reset frp phoe dead [Answered]

[goudio]

g file "C:\Program Files\Octoplus\Octoplus_LG\LOG\20-01-2023_13-26-45.log" created.
20/01/2023 13:26:52 > Searching for server...
20/01/2023 13:26:54 > Trying to ping server...0
20/01/2023 13:26:54 > The necessary server was not found!
20/01/2023 13:27:02 > Welcome to Octoplus/Octopus Box LG Software version 3.2.1
20/01/2023 13:27:02 > Card S/N : 0000004A09
20/01/2023 13:27:16 > INI FUpdateInfo Done!
20/01/2023 13:27:59 > --------------------------------------------------------------------------------
20/01/2023 13:27:59 > Selected USB connection type
20/01/2023 13:28:01 > Can not connect.
20/01/2023 13:28:01 > Error: �7
20/01/2023 13:28:01 > Work ID: 0000000000000000
20/01/2023 13:28:01 > Checking data...20/01/2023 13:28:02 > OK
20/01/2023 13:28:02 > Platform: LG MTK
20/01/2023 13:28:02 > Selected port: COM36
20/01/2023 13:28:02 > Selected baudrate: 0
20/01/2023 13:28:02 > Selected model: K500UM
20/01/2023 13:28:02 > Checking Resource File...
20/01/2023 13:28:02 > Could not connect to the server!
20/01/2023 13:28:04 > Can not connect.
20/01/2023 13:28:04 > Error: 7
20/01/2023 13:28:04 > Could not connect to the server!
20/01/2023 13:28:04 > Downloading is failed!
20/01/2023 13:28:04 > Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
20/01/2023 13:28:30 > Found port COM28
20/01/2023 13:28:30 > Detecting Chip Version...
20/01/2023 13:28:30 > Platform: MT6765: 0766.0000
20/01/2023 13:28:30 > HW version: 8A00.CA00.0000.0000
20/01/2023 13:28:30 > Connecting...
20/01/2023 13:28:30 > Target config: 00E5
20/01/2023 13:28:30 > Brom Version: 05
20/01/2023 13:28:31 > BootLoader Version: FE
20/01/2023 13:28:31 > Disabling protection...
20/01/2023 13:28:31 > Reconnecting phone...
20/01/2023 13:28:31 > Detecting Chip Version...
20/01/2023 13:28:31 > Platform: MT6765: 0766.0000
20/01/2023 13:28:31 > HW version: 8A00.CA00.0000.0000
20/01/2023 13:28:31 > Target config: 00E0
20/01/2023 13:28:32 > Prepairing loader...
20/01/2023 13:28:33 > Sending loader...
20/01/2023 13:28:33 > DA send successfully
20/01/2023 13:28:34 > Executing loader...
20/01/2023 13:28:34 > Synchronizing with loader...
20/01/2023 13:28:35 > Device status: SYNC
20/01/2023 13:28:35 > Device status: brom
20/01/2023 13:28:35 > Initializing flash...
20/01/2023 13:28:36 > Initializing flash...
20/01/2023 13:28:36 > Sending loader...
20/01/2023 13:28:36 > Device status: SYNC
20/01/2023 13:28:36 > Reading info...
20/01/2023 13:28:36 > EMMC rpmb size: 16 Mb
20/01/2023 13:28:36 > EMMC boot1 size: 4 Mb
20/01/2023 13:28:36 > EMMC boot2 size: 4 Mb
20/01/2023 13:28:36 > EMMC gp1 size: 0 Mb
20/01/2023 13:28:36 > EMMC gp2 size: 0 Mb
20/01/2023 13:28:36 > EMMC gp3 size: 0 Mb
20/01/2023 13:28:36 > EMMC gp4 size: 0 Mb
20/01/2023 13:28:36 > EMMC user area size: 29820 Mb
20/01/2023 13:28:36 > eMMC flash chip: .90014A68.42386150.3E0300C3.72DB577D
20/01/2023 13:28:36 > eMMC flash chip: Unknown: hB8aP>
20/01/2023 13:28:36 > Internal RAM size: 232 Kb
20/01/2023 13:28:36 > External RAM size: 3072 Mb
20/01/2023 13:28:36 > Reading partitions...
20/01/2023 13:28:37 > Reading info...
20/01/2023 13:28:38 > Searching Build.prop
20/01/2023 13:28:38 > Search system
20/01/2023 13:28:38 > Search android
20/01/2023 13:28:38 > Search system_a
20/01/2023 13:28:39 > Getting file /build.prop
20/01/2023 13:28:39 > Start searcing...
20/01/2023 13:28:39 > Error getting File Addres!
20/01/2023 13:28:39 > Getting file /system/build.prop
20/01/2023 13:28:39 > Start searcing...
20/01/2023 13:28:41 > Brand: lge
20/01/2023 13:28:41 > Manufacturer: LGE
20/01/2023 13:28:41 > Model: LM-K500
20/01/2023 13:28:41 > Device: mdh30lm
20/01/2023 13:28:41 > Android version: 11
20/01/2023 13:28:41 > SW version: LMK500UM3AT-00-V30g-310-120-MAY-02-2022-ARB00+0
20/01/2023 13:28:41 > IMEI: 352488-11-683083-8
20/01/2023 13:28:56 > The file does not exists!
20/01/2023 13:28:56 > Performed by 3.2.1 Software version.
20/01/2023 13:28:56 > Elapsed Time: 00:00:56
20/01/2023 13:29:07 > --------------------------------------------------------------------------------
20/01/2023 13:29:07 > Selected USB connection type
20/01/2023 13:29:08 > Can not connect.
20/01/2023 13:29:08 > Error: °‚
20/01/2023 13:29:08 > Work ID: 0000000000000000
20/01/2023 13:29:08 > Checking data...20/01/2023 13:29:09 > OK
20/01/2023 13:29:09 > Platform: LG MTK
20/01/2023 13:29:09 > Selected port: COM36
20/01/2023 13:29:09 > Selected baudrate: 0
20/01/2023 13:29:09 > Selected model: K500UM
20/01/2023 13:29:09 > Checking Resource File...
20/01/2023 13:29:09 > Could not connect to the server!
20/01/2023 13:29:10 > Can not connect.
20/01/2023 13:29:10 > Error: °…
20/01/2023 13:29:10 > Could not connect to the server!
20/01/2023 13:29:10 > Downloading is failed!
20/01/2023 13:29:10 > Connecting to server 0...20/01/2023 13:29:10 > Failed!20/01/2023 13:29:11 > OK
20/01/2023 13:29:11 > Performed by 3.2.1 Software version.
20/01/2023 13:29:11 > Elapsed Time: 00:00:04
20/01/2023 13:29:37 > --------------------------------------------------------------------------------
20/01/2023 13:29:37 > Selected USB connection type
20/01/2023 13:29:41 > Can not connect.
20/01/2023 13:29:41 > Error: Ђ
20/01/2023 13:29:41 > Work ID: 0000000000000000
20/01/2023 13:29:41 > Checking data...20/01/2023 13:29:43 > OK
20/01/2023 13:29:43 > Platform: LG MTK
20/01/2023 13:29:43 > Selected port: COM36
20/01/2023 13:29:43 > Selected baudrate: 0
20/01/2023 13:29:43 > Selected model: K500UM
20/01/2023 13:29:43 > Checking Resource File...
20/01/2023 13:30:08 > Check FTP file List
20/01/2023 13:30:13 > FTP file List is obtained!
20/01/2023 13:30:17 > Connecting to server 0...20/01/2023 13:30:33 > OK
20/01/2023 13:30:33 > Octopus smart card is present.
20/01/2023 13:30:33 > Checking smart card...20/01/2023 13:30:46 > OK
20/01/2023 13:30:46 > Username: goudio
20/01/2023 13:30:46 > Authorizing...20/01/2023 13:30:53 > OK
20/01/2023 13:30:53 > Checking balance...20/01/2023 13:30:55 > OK
20/01/2023 13:30:55 > Checking operation...20/01/2023 13:31:05 > OK
20/01/2023 13:31:05 > Sending device information...20/01/2023 13:31:13 > OK
20/01/2023 13:31:13 > Get credits, needed for current operation...20/01/2023 13:31:16 > OK
20/01/2023 13:31:16 > Too low balance to provide the security operation!
20/01/2023 13:31:16 > Your balance: 0 credits.
20/01/2023 13:31:16 > To perform "" operation you need to have 20 credits.
20/01/2023 13:31:16 > Performed by 3.2.1 Software version.
20/01/2023 13:31:16 > Elapsed Time: 00:01:38
20/01/2023 13:31:45 > --------------------------------------------------------------------------------
20/01/2023 13:31:45 > Connecting to server 0...20/01/2023 13:31:48 > OK
20/01/2023 13:31:48 > Username: gsmdiop
20/01/2023 13:31:48 > Authorizing...20/01/2023 13:31:55 > OK
20/01/2023 13:31:55 > Checking balance...20/01/2023 13:31:59 > OK
20/01/2023 13:31:59 > Your balance: 30 credits.
20/01/2023 13:32:23 > --------------------------------------------------------------------------------
20/01/2023 13:32:24 > Selected USB connection type
20/01/2023 13:32:25 > Transport: Connected
20/01/2023 13:32:45 > --------------------------------------------------------------------------------
20/01/2023 13:32:45 > Selected USB connection type
20/01/2023 13:32:49 > Can not connect.
20/01/2023 13:32:49 > Error: ð„
20/01/2023 13:32:49 > Work ID: 0000000000000000
20/01/2023 13:32:49 > Checking data...20/01/2023 13:32:50 > OK
20/01/2023 13:32:50 > Platform: LG MTK
20/01/2023 13:32:50 > Selected port: COM36
20/01/2023 13:32:50 > Selected baudrate: 0
20/01/2023 13:32:50 > Selected model: K500UM
20/01/2023 13:32:50 > Checking Resource File...
20/01/2023 13:33:07 > Check FTP file List
20/01/2023 13:33:17 > FTP file List is obtained!
20/01/2023 13:33:17 > Connecting to server 0...20/01/2023 13:33:31 > OK
20/01/2023 13:33:31 > Octopus smart card is present.
20/01/2023 13:33:31 > Checking smart card...20/01/2023 13:33:48 > OK
20/01/2023 13:33:48 > Username: gsmdiop
20/01/2023 13:33:48 > Authorizing...20/01/2023 13:33:52 > OK
20/01/2023 13:33:52 > Checking balance...20/01/2023 13:33:55 > OK
20/01/2023 13:33:55 > Checking operation...20/01/2023 13:34:00 > OK
20/01/2023 13:34:00 > Sending device information...20/01/2023 13:34:17 > OK
20/01/2023 13:34:17 > Get credits, needed for current operation...20/01/2023 13:34:19 > OK
20/01/2023 13:34:19 > Your balance: 30 credits.
20/01/2023 13:34:19 > To perform "Reset FRP" operation you need to have 20 credits.
20/01/2023 13:34:23 > Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
20/01/2023 13:34:29 > Found port COM28
20/01/2023 13:34:29 > Detecting Chip Version...
20/01/2023 13:34:29 > Platform: MT6765: 0766.0000
20/01/2023 13:34:29 > HW version: 8A00.CA00.0000.0000
20/01/2023 13:34:29 > Connecting...
20/01/2023 13:34:29 > Target config: 00E5
20/01/2023 13:34:29 > Brom Version: 05
20/01/2023 13:34:29 > BootLoader Version: FE
20/01/2023 13:34:29 > Disabling protection...
20/01/2023 13:34:30 > Reconnecting phone...
20/01/2023 13:34:30 > Detecting Chip Version...
20/01/2023 13:34:30 > Platform: MT6765: 0766.0000
20/01/2023 13:34:30 > HW version: 8A00.CA00.0000.0000
20/01/2023 13:34:30 > Target config: 00E0
20/01/2023 13:34:30 > Prepairing loader...
20/01/2023 13:34:31 > Sending loader...
20/01/2023 13:34:31 > DA send successfully
20/01/2023 13:34:31 > Executing loader...
20/01/2023 13:34:31 > Synchronizing with loader...
20/01/2023 13:34:32 > Device status: SYNC
20/01/2023 13:34:32 > Device status: brom
20/01/2023 13:34:32 > Initializing flash...
20/01/2023 13:34:33 > Initializing flash...
20/01/2023 13:34:33 > Sending loader...
20/01/2023 13:34:33 > Device status: SYNC
20/01/2023 13:34:33 > Reading info...
20/01/2023 13:34:33 > EMMC rpmb size: 16 Mb
20/01/2023 13:34:33 > EMMC boot1 size: 4 Mb
20/01/2023 13:34:33 > EMMC boot2 size: 4 Mb
20/01/2023 13:34:33 > EMMC gp1 size: 0 Mb
20/01/2023 13:34:33 > EMMC gp2 size: 0 Mb
20/01/2023 13:34:33 > EMMC gp3 size: 0 Mb
20/01/2023 13:34:33 > EMMC gp4 size: 0 Mb
20/01/2023 13:34:33 > EMMC user area size: 29820 Mb
20/01/2023 13:34:33 > eMMC flash chip: .90014A68.42386150.3E0300C3.72DB577D
20/01/2023 13:34:33 > eMMC flash chip: Unknown: hB8aP>
20/01/2023 13:34:33 > Internal RAM size: 232 Kb
20/01/2023 13:34:33 > External RAM size: 3072 Mb
20/01/2023 13:34:34 > Reading partitions...
20/01/2023 13:34:34 > Reading info...
20/01/2023 13:34:34 > Searching Build.prop
20/01/2023 13:34:34 > Search system
20/01/2023 13:34:34 > Search android
20/01/2023 13:34:34 > Search system_a
20/01/2023 13:34:35 > Getting file /build.prop
20/01/2023 13:34:35 > Start searcing...
20/01/2023 13:34:35 > Error getting File Addres!
20/01/2023 13:34:35 > Getting file /system/build.prop
20/01/2023 13:34:35 > Start searcing...
20/01/2023 13:34:37 > Brand: lge
20/01/2023 13:34:37 > Manufacturer: LGE
20/01/2023 13:34:37 > Model: LM-K500
20/01/2023 13:34:37 > Device: mdh30lm
20/01/2023 13:34:37 > Android version: 11
20/01/2023 13:34:37 > SW version: LMK500UM3AT-00-V30g-310-120-MAY-02-2022-ARB00+0
20/01/2023 13:34:37 > IMEI: 352488-11-683083-8
20/01/2023 13:34:52 > Resetting FRP Lock...
20/01/2023 13:34:52 > AllowWrite operation started
20/01/2023 13:34:52 > readed0 0x0000
20/01/2023 13:34:52 > readed1 0x40040004
20/01/2023 13:34:52 > readed2 0x0064
20/01/2023 13:34:52 > Resetting FRP lock successfully completed!
20/01/2023 13:34:52 > Performed by 3.2.1 Software version.
20/01/2023 13:34:52 > Elapsed Time: 00:02:07

[Octopus support]

Hello

Please, connect device to PC and send us screenshot of what it is written in device manager

[goudio]

Her the link https://files.fm/f/cyk2y7rsh

[goudio]

Welcome to Octoplus/Octopus Box LG Software version 3.2.1
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001A3CAB0
Checking data...OK
Platform: LG MTK
Selected port: COM36
Selected baudrate: 0
Selected model: K500UM
Checking Resource File...
Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
Found port COM28
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 29820 Mb
eMMC flash chip: .90014A68.42386150.3E0300C3.72DB577D
eMMC flash chip: Unknown: hB8aP>
Internal RAM size: 232 Kb
External RAM size: 3072 Mb
Reading partitions...
Reading info...
Brand: lge
Manufacturer: LGE
Model: LM-K500
Device: mdh30lm
Android version: 11
SW version: LMK500UM3AT-00-V30g-310-120-MAY-02-2022-ARB00+0
IMEI: 352488-11-683083-8
Opening "LMK500UM3AT-00-V30g-310-120-MAY-02-2022-ARB00+0
_preloader.orf"...
Writing boot...
Performed by 3.2.1 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: gsmdiop
Authorizing...OK
Checking balance...OK
Your balance: 10 credits.

[goudio]

Dead condition solved with new update octopus
Ps: Frp not going

[goudio]

Android 11 is not supported by octopus box
Refund my credit I can not try downgrade methode https://forum.gsmhosting.com/vbb/f79...wered-3010728/

[Octopus box]

We added you one more attempt, please try to downgrade then perform Reset FRP and post here log.