Kf750 cant connect help - GSM-Forum

apache3gp · 08-31-2011, 08:41

phone problem hang logo only
using comp phone connect

Welcome to Octopus Box LG Software version 1.9.0
--------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM4
Selected model: KP275
This action requires COM cable!
Phone and phone lights should be powered ON
Reading phone info...
SW version: KF750-00-V10i-XXX-XX-JUL-30-2008+0
IMEI: 353359-02-441246-5
--------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM4
Selected model: KP275
This action requires COM cable!
Phone and phone lights should be powered ON
Reseting...OK

usb cannot connect help already install drivers http://octopusbox.com/files/drivers/...p-2.2.0.10.exe

Octopus box · 08-31-2011, 08:51

Hello.
Please try to re-flash the phone with the firmware from the support area. To write firmware into KF750 You need to use LG A2 cable. Please carefully read software manual (press "Cable & Manual" button) how to write firmware into this phone.
Also please fully charge phone's battery before of writing firmware.

apache3gp · 08-31-2011, 09:00

Quote:

You need to use LG A2 cable

yes im using orig a2 cable from box also driver
have question how to re install a2driver thanks..

Octopus box · 08-31-2011, 09:09

You need to install driver http://octopusbox.com/files/drivers/...p-2.2.0.10.exe again.

apache3gp · 08-31-2011, 09:16

cant un install already i use

but phone cannot detect usb

Octopus box · 08-31-2011, 09:24

Do you carefully follow the software instructions (log)?

apache3gp · 08-31-2011, 09:37

. Write firmware
Select the necessary firmware file;
Click "Write firmware" button;
Reconnect battery;
Connect LG A2 cable.

Octopus box · 08-31-2011, 10:39

Please make sure the phone's battery is fully charged (battery level should be >= 4.1V). This is very important for this phone!
Also You can contact us, we will try to help You remotely via Team Viewer.

08-31-2011, 08:41	#1 (permalink)
apache3gp Freak Poster Join Date: Jul 2010 Posts: 383 Member: 1343907 Status: Offline Thanks Meter: 35	Kf750 cant connect help phone problem hang logo only using comp phone connect Welcome to Octopus Box LG Software version 1.9.0 -------------------------------------------------------------------------------- Platform: LG Infineon Selected port: COM4 Selected model: KP275 This action requires COM cable! Phone and phone lights should be powered ON Reading phone info... SW version: KF750-00-V10i-XXX-XX-JUL-30-2008+0 IMEI: 353359-02-441246-5 -------------------------------------------------------------------------------- Platform: LG Infineon Selected port: COM4 Selected model: KP275 This action requires COM cable! Phone and phone lights should be powered ON Reseting...OK usb cannot connect help already install drivers http://octopusbox.com/files/drivers/...p-2.2.0.10.exe

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08-31-2011, 08:51	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please try to re-flash the phone with the firmware from the support area. To write firmware into KF750 You need to use LG A2 cable. Please carefully read software manual (press "Cable & Manual" button) how to write firmware into this phone. Also please fully charge phone's battery before of writing firmware.

08-31-2011, 09:09	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	You need to install driver http://octopusbox.com/files/drivers/...p-2.2.0.10.exe again.

08-31-2011, 09:16	#5 (permalink)
apache3gp Freak Poster Join Date: Jul 2010 Posts: 383 Member: 1343907 Status: Offline Thanks Meter: 35	cant un install already i use but phone cannot detect usb

08-31-2011, 09:24	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Do you carefully follow the software instructions (log)?

08-31-2011, 09:37	#7 (permalink)
apache3gp Freak Poster Join Date: Jul 2010 Posts: 383 Member: 1343907 Status: Offline Thanks Meter: 35	. Write firmware Select the necessary firmware file; Click "Write firmware" button; Reconnect battery; Connect LG A2 cable.

08-31-2011, 10:39	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please make sure the phone's battery is fully charged (battery level should be >= 4.1V). This is very important for this phone! Also You can contact us, we will try to help You remotely via Team Viewer.