LG G820UM unlock question [Solved]

[sanjibe121]

Hi Lg G820UM Sprint,Can I Unlock Octopus ?

[Octopus support]

Hello.

Yes you can.

Please, perform Unlock operation for your device and post here results. We will check it.

[sanjibe121]

Originally Posted by Octopus support

Hello.

Yes you can.

Please, perform Unlock operation for your device and post here results. We will check it.

My phone verson android 10, Sprint,can i unlock it?

[Octopus box]

Originally Posted by sanjibe121

My phone verson android 10, Sprint,can i unlock it?

Hello.

Perform Unlock operation and post here results.

If something goes wrong, we will help you.

[junioramaya2005]

Originally Posted by Octopus box

Hello.

Perform Unlock operation and post here results.

If something goes wrong, we will help you.

hi would you help me i pay twice for unlock here is mi log






--------------------------------------------------------------------------------
Work ID: 000000000215D8ED
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3643
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353815-10-063032-0
Android version: 10
Battery level: 52%
Mode: Normal
Firmware compiled date: Nov 16 2020
Firmware compiled time: 08:00:00
Firmware released date: Jan 28 2021
Firmware released time: 15:16:36
SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1
IMEI: 353815-10-063032-0
SPC: 056930
Unlocking...
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28-2021-ARB00+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28 16:02:58 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Carrier id: SPRINT
Target operator: SPR
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: pescado504
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 400 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMG820UM0AT-00-V21f-310-120-JAN-28-2021-ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: HD56S190409001219
IMEI: 353815-10-063032-0
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

Found port COM379
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Resetting secutiy area...Failed!
Backup saved to "G820UM_353815100630320_08-01-2022_09-17-44.SEC"
Rebooting phone...
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Performed by 3.1.6 Software version.

[Octopus box]

We have refunded your attemt.

Your problem is solved? Post here successful log, please.

[junioramaya2005]

Originally Posted by Octopus box

We have refunded your attemt.

Your problem is solved? Post here successful log, please.

done thanks





08/01/2022 09:18:37 a. m. > Transport: Connected
08/01/2022 09:18:38 a. m. > Authorized.
08/01/2022 09:18:39 a. m. > Work ID: 000000000215DA66
08/01/2022 09:18:39 a. m. > Checking data...08/01/2022 09:18:40 a. m. > OK
08/01/2022 09:18:40 a. m. > Platform: LG Qualcomm
08/01/2022 09:18:40 a. m. > Selected port: COM3643
08/01/2022 09:18:40 a. m. > Selected model: G820UM
08/01/2022 09:18:40 a. m. > Reading info...
08/01/2022 09:18:42 a. m. > Model ID: LM-G820UM
08/01/2022 09:18:42 a. m. > IMEI: 353815-10-063032-0
08/01/2022 09:18:42 a. m. > Android version: 10
08/01/2022 09:18:42 a. m. > Battery level: 50%
08/01/2022 09:18:42 a. m. > Mode: Normal
08/01/2022 09:18:42 a. m. > Firmware compiled date: Nov 16 2020
08/01/2022 09:18:42 a. m. > Firmware compiled time: 08:00:00
08/01/2022 09:18:42 a. m. > Firmware released date: Jan 28 2021
08/01/2022 09:18:42 a. m. > Firmware released time: 15:16:36
08/01/2022 09:18:42 a. m. > SW Version: 08/01/2022 09:18:42 a. m. > MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1
08/01/2022 09:18:42 a. m. > IMEI: 353815-10-063032-0
08/01/2022 09:18:43 a. m. > SPC: 056930
08/01/2022 09:18:43 a. m. > Unlocking...
08/01/2022 09:18:44 a. m. > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
08/01/2022 09:18:46 a. m. > Initializing ADB...08/01/2022 09:18:48 a. m. > OK
08/01/2022 09:18:48 a. m. > Waiting for phone...08/01/2022 09:18:49 a. m. > OK
08/01/2022 09:18:50 a. m. > Model ID: LM-G820UM
08/01/2022 09:18:50 a. m. > Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28-2021-ARB00+0
08/01/2022 09:18:50 a. m. > Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28 16:02:58 KST 202
08/01/2022 09:18:50 a. m. > Android version: 10
08/01/2022 09:18:51 a. m. > Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
08/01/2022 09:18:51 a. m. > Carrier id: SPRINT
08/01/2022 09:18:51 a. m. > Target operator: SPR
08/01/2022 09:18:51 a. m. > Connecting to server 0...08/01/2022 09:18:52 a. m. > OK
08/01/2022 09:18:52 a. m. > Octopus smart card is present.
08/01/2022 09:18:52 a. m. > Checking smart card...08/01/2022 09:18:58 a. m. > OK
08/01/2022 09:18:58 a. m. > Username: pescado504
08/01/2022 09:18:58 a. m. > Authorizing...08/01/2022 09:19:03 a. m. > OK
08/01/2022 09:19:03 a. m. > Checking balance...08/01/2022 09:19:04 a. m. > OK
08/01/2022 09:19:04 a. m. > Checking operation...08/01/2022 09:19:07 a. m. > OK
08/01/2022 09:19:07 a. m. > Sending device information...08/01/2022 09:19:09 a. m. > OK
08/01/2022 09:19:09 a. m. > Get credits, needed for current operation...08/01/2022 09:19:11 a. m. > OK
08/01/2022 09:19:11 a. m. > Your balance: 300 credits.
08/01/2022 09:19:11 a. m. > To perform "Unlock" operation you need to have 100 credits.
08/01/2022 09:19:13 a. m. > Sending loader...
08/01/2022 09:19:41 a. m. > dem size00000160
08/01/2022 09:19:44 a. m. > Prepairing for change protect status...08/01/2022 09:20:10 a. m. > OK
08/01/2022 09:20:15 a. m. > Reading QCN...
08/01/2022 09:20:15 a. m. > Send SPC...08/01/2022 09:20:15 a. m. > OK
08/01/2022 09:20:15 a. m. > Reading Mobile Property...08/01/2022 09:20:15 a. m. > OK
08/01/2022 09:20:15 a. m. > Reading Feature Mask...08/01/2022 09:20:15 a. m. > OK
08/01/2022 09:20:15 a. m. > Reading Roaming List 0...08/01/2022 09:20:15 a. m. > OK
08/01/2022 09:20:15 a. m. > Reading NV_Numbered Items...08/01/2022 09:21:49 a. m. > OK
08/01/2022 09:21:49 a. m. > Reading NV_Numbered SIM1 Items...08/01/2022 09:23:22 a. m. > OK
08/01/2022 09:23:22 a. m. > Reading NV_Numbered SIM2 Items...08/01/2022 09:24:54 a. m. > OK
08/01/2022 09:24:54 a. m. > Reading NV Items...08/01/2022 09:24:54 a. m. > OK
08/01/2022 09:24:54 a. m. > Reading EFS...08/01/2022 09:24:54 a. m. > OK
08/01/2022 09:24:54 a. m. > Reading Provisioning Items...08/01/2022 09:25:10 a. m. > OK
08/01/2022 09:25:10 a. m. > Reading QCN done!
08/01/2022 09:25:10 a. m. > Backup saved to "G820UM_353815100630320_08-01-2022_09-20-15.qcn"
08/01/2022 09:25:10 a. m. > Switching to Download mode...08/01/2022 09:25:35 a. m. > OK
08/01/2022 09:25:35 a. m. > Initializing flash...08/01/2022 09:25:37 a. m. > OK
08/01/2022 09:25:38 a. m. > Platform: msmnile
08/01/2022 09:25:38 a. m. > SW version: 08/01/2022 09:25:38 a. m. > LMG820UM0AT-00-V21f-310-120-JAN-28-2021-ARB00+0
08/01/2022 09:25:38 a. m. > Android version: 10
08/01/2022 09:25:38 a. m. > LAF Version: 1.1
08/01/2022 09:25:38 a. m. > Product ID: HD56S190409001219
08/01/2022 09:25:38 a. m. > IMEI: 353815-10-063032-0
08/01/2022 09:25:38 a. m. > Target operator: LAO
08/01/2022 09:25:38 a. m. > Hardware: rev_10
08/01/2022 09:25:38 a. m. > Reading partitions...08/01/2022 09:25:45 a. m. > OK
08/01/2022 09:25:45 a. m. > Reading security area...08/01/2022 09:25:46 a. m. > Failed!
08/01/2022 09:25:46 a. m. > LAF Error: 80000119.
08/01/2022 09:25:46 a. m. > Writing security area...
08/01/2022 09:25:48 a. m. > Execute : 0x00A9
08/01/2022 09:25:48 a. m. > Writing cmd...
08/01/2022 09:25:48 a. m. > reading cmd...
08/01/2022 09:25:48 a. m. > Read: EXEC...
08/01/2022 09:25:50 a. m. > Execute : 0x00A9
08/01/2022 09:25:51 a. m. > Writing cmd...
08/01/2022 09:25:51 a. m. > reading cmd...
08/01/2022 09:25:51 a. m. > Read: EXEC...
08/01/2022 09:25:51 a. m. > Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

08/01/2022 09:26:37 a. m. > Found port COM379
08/01/2022 09:26:37 a. m. > Connecting...08/01/2022 09:26:37 a. m. > OK
08/01/2022 09:26:37 a. m. > Sending loader...08/01/2022 09:27:14 a. m. > OK
08/01/2022 09:27:14 a. m. > Reconnecting phone...08/01/2022 09:27:14 a. m. > OK
08/01/2022 09:27:16 a. m. > Checking request...
08/01/2022 09:27:16 a. m. > Request has been successfully sent!
08/01/2022 09:27:16 a. m. > Obtaining response...08/01/2022 09:27:16 a. m. > OK
08/01/2022 09:27:17 a. m. > Reading partitions...08/01/2022 09:27:18 a. m. > OK
08/01/2022 09:27:18 a. m. > Resetting secutiy area...08/01/2022 09:27:21 a. m. > OK
08/01/2022 09:27:21 a. m. > Backup saved to "G820UM_353815100630320_08-01-2022_09-27-18.SEC"
08/01/2022 09:27:21 a. m. > Rebooting phone...08/01/2022 09:27:21 a. m. > OK
08/01/2022 09:27:21 a. m. > Switching to Normal mode...
08/01/2022 09:27:52 a. m. > Found model LMG820UM:ÿ at port COM3643
08/01/2022 09:27:52 a. m. > Send SPC...08/01/2022 09:27:53 a. m. > OK
08/01/2022 09:27:53 a. m. > Writing QCN...
08/01/2022 09:27:53 a. m. > Writing NV_Numbered Items...08/01/2022 09:27:53 a. m. > OK
08/01/2022 09:27:53 a. m. > Writing NV_Numbered SIM1 Items...08/01/2022 09:27:53 a. m. > OK
08/01/2022 09:27:53 a. m. > Writing NV_Numbered SIM2 Items...08/01/2022 09:27:53 a. m. > OK
08/01/2022 09:27:53 a. m. > Writing QCN done!
08/01/2022 09:27:53 a. m. > Phone successfully unlocked!
08/01/2022 09:27:53 a. m. > Rebooting phone...
08/01/2022 09:27:53 a. m. > Performed by 3.1.6 Software version.
08/01/2022 09:27:53 a. m. > Elapsed Time: 12:09:17 a. m.

[sanjibe121]

Originally Posted by Octopus box

Hello.

Perform Unlock operation and post here results.

If something goes wrong, we will help you.

Work ID: 00000000021A681B
Checking data...OK
Platform: LG Qualcomm
Selected port: COM117
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
Android version: 10
Battery level: 98%
Mode: Normal
Firmware compiled date: Nov 16 2020
Firmware compiled time: 08:00:00
Firmware released date: Jan 28 2021
Firmware released time: 15:16:36
SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1
SPC: 126002
Unlocking...
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28-
2021-ARB00+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang
version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28
16:02:58 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64
Processor rev 14 (aarch64)
Carrier id: SPRINT
Target operator: SPR
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: KzlbOzovW2
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "G820UM_353815100291842_12-01-2022_22-
22-01.qcn"
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMG820UM0AT-00-V21f-310-120-JAN-28-2021-
ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: PT02S190320001579
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and
"Power" buttons and simultaneously press "Vol+" few times
quickly.
3. Check PC Device Manager, a new device should appear
"Qualcomm HS-USB QDLoader 9008".

Performed by 3.1.6 Software version.

[Octopus support]

Hello.

We added your one more attempt.

Please, download and install latest test Software v. 3.1.6.02 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.02.exe)

Then repeat operation once again and post here results. We will check it.

Note: Read attentive Software instructions.

To access Support Area, press "Go to support" button on "Support & options" tab of the Software.

[sanjibe121]

Originally Posted by Octopus support

Hello.

We added your one more attempt.

Please, download and install latest test Software v. 3.1.6.02 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.02.exe)

Then repeat operation once again and post here results. We will check it.

Note: Read attentive Software instructions.

It was successfully unlocked Thanks For Support