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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-08-2020, 13:19   #1 (permalink)
Freak Poster
 
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Lg h930 frp not remove plz help [Answered]


Platform: LG
Selected model: H930DS
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005E0E100310000
QC CPU: Snapdragon 835 MSM8998
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: FFFFFFFF
Checking request..
Reading partition...
Rebooting phone
Backup saved as LG_H930DS_08-06-2020_05-17-05.dump file
Operation was failed!
Performed by 1.9.1.0 Software version.
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Old 06-08-2020, 13:40   #2 (permalink)
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Hello.

Please, send us LG_H930DS_08-06-2020_05-17-05.dump file and *.logx file of performed operation
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Old 06-10-2020, 09:59   #3 (permalink)
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Red face Same error

Found port COM115
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...Failed!
Rebooting phone...
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Performed by 3.0.2.03 Software version.
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Old 06-10-2020, 14:11   #4 (permalink)
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Please, send us LG_H930DS_08-06-2020_05-17-05.dump file and *.logx file of performed operation
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Old 06-11-2020, 10:49   #5 (permalink)
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Same error

i try with that but same error
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