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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 09-10-2018, 14:37   #1 (permalink)
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LG H960 error during flashing? [Answered]


Welcome to Octoplus/Octopus Box LG Software version 2.8.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H960A
Reading info...
Could not detect mode!
Performed by 2.8.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H960A
Reading info...
Could not detect mode!
Performed by 2.8.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H960A
Reading info...
Could not detect mode!
Performed by 2.8.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H960A
Reading info...
Could not detect mode!
Performed by 2.8.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM65
Selected model: H960A
Reading info...
Model ID: LG-H960A
IMEI: 356210-07-088462-7
Android version: 6.0
Battery level: 47%
SW Version: H96020c
Mode: Emergency
Initializing flash...OK
SW version: LGH960AAT-00-V20c-AME-XX-FEB-23-2017+0
Android version: 6.0
LAF Version: 1.1
Product ID: YE02S160219000092
IMEI: 356210-07-088462-7
Target operator: GLOBAL
Hardware: rev_10
Opening "H960A20b_00_0903_Android_6.0
_Farsi_WWW.IRTCISHOP.COM.kdz"...OK
Firmware version: LGH960AT-00-V20j-GLOBAL-COM-SEP-03-2016+0
Firmware model: LG-H960
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Prepairing firmware...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Formating ENCRYPT...OK
Writing 1/69 PrimaryGPT_0.bin...Failed!
Performed by 2.8.8 Software version.
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Old 09-10-2018, 15:09   #2 (permalink)
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Hello.

According to the Software log, You are trying to downgrade phone's firmware version from v20c to V20b. Downgrade may lead to phone damage!
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Old 09-10-2018, 16:00   #3 (permalink)
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THIS PROBLEM IS SOFTWARE or hardware?

now hang in logo lg
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Old 09-10-2018, 16:02   #4 (permalink)
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What is exact state of your phone? Why You have decided to re-flash it?

If your device hang on logo, then try to reflash your device with latest firmware version and make sure that You don't downgrade phone's firmware version.
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