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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-21-2021, 12:33   #1 (permalink)
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LG K420EMW unlock problem [Answered]


LG LM-K420EMW unlock successful but still locked




Welcome to Octoplus/Octopus Box LG Software version 3.1.1.03
Card S/N : 0000068869
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000000E77410
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 460800
Selected model: K420EMW
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.Canceled!
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000000E7753B
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 460800
Selected model: K420EMW
Connecting to phone...
Phone found at port COM67
Mode: Emergency
Initializing flash...OK
Model ID: LM-K420EMW
Platform: mt6765
Code name: meh15lm
Android version: 10
SW version: LMK420EMWAT-64-V10e-EEA-XX-AUG-31-2020+0
LAF Version: 1.1
Product ID: 0BCAD021RU47024NG
IMEI: 356587-11-223721-5
Target operator: LAO
Hardware: rev_11
Battery level: 52%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356587-11-223721-5
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Connecting to phone...
Initializing flash...OK
Reading security area...
Backup saved to "K420EMW_356587112237215_21-04-2021_12-
12-09.EEP"
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nyakam6548
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 160 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...
Connecting to phone...
Initializing flash...OK
Writing security area...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Connecting to phone...
Initializing flash...OK
Removing write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Connecting to phone...
Initializing flash...OK
Erasing part 2...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Connecting to phone...
Initializing flash...OK
Restore write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact with
Support via Skype or create thread at forum!
Performed by 3.1.1.03 Software version.
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Old 04-21-2021, 12:48   #2 (permalink)
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Hello.

Please insert SIM card and record a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.
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Old 04-21-2021, 13:06   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please insert SIM card and record a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.


*********/iS7i1vDbpi0
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Old 04-21-2021, 13:12   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please insert SIM card and record a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.

hi sir

link send on Skype
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Old 04-21-2021, 13:25   #5 (permalink)
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We added You one more attempt. Please, try to repeat Unlock operation again and post here result.
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Old 04-21-2021, 13:37   #6 (permalink)
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still locked sir


Welcome to Octoplus/Octopus Box LG Software version 3.1.1.03
Card S/N : 0000068869
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000000E77410
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 460800
Selected model: K420EMW
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.Canceled!
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000000E7753B
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 460800
Selected model: K420EMW
Connecting to phone...
Phone found at port COM67
Mode: Emergency
Initializing flash...OK
Model ID: LM-K420EMW
Platform: mt6765
Code name: meh15lm
Android version: 10
SW version: LMK420EMWAT-64-V10e-EEA-XX-AUG-31-2020+0
LAF Version: 1.1
Product ID: 0BCAD021RU47024NG
IMEI: 356587-11-223721-5
Target operator: LAO
Hardware: rev_11
Battery level: 52%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356587-11-223721-5
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Connecting to phone...
Initializing flash...OK
Reading security area...
Backup saved to "K420EMW_356587112237215_21-04-2021_12-
12-09.EEP"
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nyakam6548
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 160 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...
Connecting to phone...
Initializing flash...OK
Writing security area...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Connecting to phone...
Initializing flash...OK
Removing write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Connecting to phone...
Initializing flash...OK
Erasing part 2...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Connecting to phone...
Initializing flash...OK
Restore write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact
with Support via Skype or create thread at forum!
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: nyakam6548
Authorizing...OK
Checking balance...OK
Your balance: 60 credits.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: nyakam6548
Authorizing...OK
Checking balance...OK
Your balance: 160 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000000E78C6C
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 460800
Selected model: K420EMW
Connecting to phone...
Phone found at port COM67
Mode: Emergency
Initializing flash...OK
Model ID: LM-K420EMW
Platform: mt6765
Code name: meh15lm
Android version: 10
SW version: LMK420EMWAT-00-V10e-LAO-COM-AUG-31-2020+0
LAF Version: 1.1
Product ID: 0BCAD021RU47024NG
IMEI: 356587-11-223721-5
Target operator: LAO
Hardware: rev_11
Battery level: 59%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356587-11-223721-5
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Connecting to phone...
Initializing flash...OK
Reading security area...
Backup saved to "K420EMW_356587112237215_21-04-2021_13-
31-17.EEP"
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nyakam6548
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 160 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...
Connecting to phone...
Initializing flash...OK
Writing security area...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Connecting to phone...
Initializing flash...OK
Removing write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Connecting to phone...
Initializing flash...OK
Erasing part 2...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Connecting to phone...
Initializing flash...OK
Restore write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact with
Support via Skype or create thread at forum!
Performed by 3.1.1.03 Software version.
  Reply With Quote
Old 04-21-2021, 13:53   #7 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,847
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,412
Please, reflash the phone then try to repeat Unlock operation again and post here result.
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