LG K50 STUCK LOGO after imei repair [Answered] - GSM-Forum

LUISOM · 08-11-2020, 20:35

Good afternoon, please I need help, I tried to repair imei LG K50 LM-X520HM and octoplus box made a mistake, i have photos to prove what i am saying, and the operation consumed my 100 credits

Welcome to Octoplus/Octopus Box LG Software version 3.0.2.03
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: luisgtrujillos106_02
Authorizing...OK
Checking balance...OK
Your balance: 200 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with
910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect
USB cable.
Phone found at port COM7
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10h-SCA-XXX-MAY-24-2020+0
LAF Version: 1.1
Product ID: 9BNGAN68E2TS03TSX
IMEI: 355472-10-198387-4
Target operator: LAO
Hardware: rev_10
Battery level: 11%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 355472-10-198387-4
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is not present.
Checking Activations...OK
Username: luisgtrujillos106_02
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 200 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: 355472-10-800661-2
Patching security...
Writing security area...
Initializing flash...OK
Writing security area...OK
Initializing flash...OK
Prepairing for change protect status...
Initializing flash...OK
Removing write protection...OKFailed!
Could not detect mode.
Warning: If your device were stuck at logo, after operation was completed,
then please, don't reflash your device, first contact with Support via Skype
or create thread at forum!
Performed by 3.0.2.03 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: luisgtrujillos106_02
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.

Octopus support · 08-12-2020, 07:52

Hello.

Please download and install latest test software version 3.0.2.04 from the Support Area (LG/TEST SOFTWARE/), put the phone into download mode then repeat the operation once again. We added you one more attempt.

Quote:

To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.

LUISOM · 08-12-2020, 13:44

ok thank you very much, i will try

nolram9 · 08-12-2020, 19:57

hi i got a lg x520hm stock on logo after imei fix how can contact u on skype?

Octopus support · 08-13-2020, 07:50

@nolram9

Please post here full Software log of Repair IMEI operaiton or contact us to Skype, we will check where can be the problem in more details.

Quote:

Skype: Octopus.Box.support

08-11-2020, 20:35	#1 (permalink)
LUISOM Insane Poster Join Date: Apr 2009 Location: Venezuela Posts: 72 Member: 1021650 Status: Offline Thanks Meter: 17	LG K50 STUCK LOGO after imei repair [Answered] Good afternoon, please I need help, I tried to repair imei LG K50 LM-X520HM and octoplus box made a mistake, i have photos to prove what i am saying, and the operation consumed my 100 credits Welcome to Octoplus/Octopus Box LG Software version 3.0.2.03 -------------------------------------------------------------------------------- Connecting to server ...OK Username: luisgtrujillos106_02 Authorizing...OK Checking balance...OK Your balance: 200 credits. -------------------------------------------------------------------------------- Checking data...OK Platform: LG MTK Selected port: Selected baudrate: 921600 Selected model: X520HM Selected USB connection type Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor) or Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable. Phone found at port COM7 Mode: Emergency Initializing flash...OK Model ID: LM-X520HM Platform: mt6765 Android version: 9 SW version: LMX520HMAT-00-V10h-SCA-XXX-MAY-24-2020+0 LAF Version: 1.1 Product ID: 9BNGAN68E2TS03TSX IMEI: 355472-10-198387-4 Target operator: LAO Hardware: rev_10 Battery level: 11% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 355472-10-198387-4 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Connecting to server...OK Octopus smart card is not present. Checking Activations...OK Username: luisgtrujillos106_02 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 200 credits. To perform "Repair IMEI" operation you need to have 100 credits. Fixing IMEI... New IMEI A: 355472-10-800661-2 Patching security... Writing security area... Initializing flash...OK Writing security area...OK Initializing flash...OK Prepairing for change protect status... Initializing flash...OK Removing write protection...OKFailed! Could not detect mode. Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum! Performed by 3.0.2.03 Software version. -------------------------------------------------------------------------------- Connecting to server ...OK Username: luisgtrujillos106_02 Authorizing...OK Checking balance...OK Your balance: 100 credits.

08-12-2020, 13:44	#3 (permalink)
LUISOM Insane Poster Join Date: Apr 2009 Location: Venezuela Posts: 72 Member: 1021650 Status: Offline Thanks Meter: 17	ok thank you very much, i will try

08-12-2020, 19:57	#4 (permalink)
nolram9 Junior Member Join Date: Oct 2014 Location: mexico Posts: 2 Member: 2274221 Status: Offline Thanks Meter: 0	hi i got a lg x520hm stock on logo after imei fix how can contact u on skype?