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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-07-2021, 14:08   #1 (permalink)
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Smile Lg k510zmw imei repair [Solved]


Welcome to Octoplus/Octopus Box LG Software version 3.1.5
Card S/N :
--------------------------------------------------------------------------------
Selected USB connection type
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: K510ZMW
Connecting to phone...
Phone found at port COM6
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510ZMW
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510ZMWAT-00-V20b-ZAF-XX-MAR-10-2021+0
LAF Version: 1.1
Product ID: WI15S200710013044
IMEI: 353269-11-076237-8
Target operator: LAO
Hardware: rev_10
Battery level: 54%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: XXXXXXXXXXXXX
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 3.1.5 Software version.

Whats problem and how can i solve ???
 
Old 12-07-2021, 14:21   #2 (permalink)
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Hello.

Please, repeat Repair Imei operation with latest software version 3.1.5.03 and post here result.
 
Old 12-07-2021, 16:39   #3 (permalink)
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hello sir problem here

Connecting to server 0...OK
Username: Shamimobile
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001EEBD70
Checking data...OK
Platform: LG MTK
Selected port: COM3
Selected baudrate: 0
Selected model: K510ZMW
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM6
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510ZMW
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510ZMWAT-00-V20b-ZAF-XX-MAR-10-2021+0
LAF Version: 1.1
Product ID: WI15S200710013044
IMEI: 353269-11-076237-8
Target operator: LAO
Hardware: rev_10
Battery level: 54%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 353269-11-076237-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Shamimobile
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM6
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM12
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .90014A68.43386150.3E0300CD.12364777
eMMC flash chip: Unknown: hC8aP>
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K510ZMW_353269110762378_07-12-2021_20-
05-12.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Performed by 3.1.5.03 Software version.
system was stuk and cannot connect phone with pc meanwhile software it self stop
and i lost my credits
i try again and now getting error that donat have cradits
my 100 credits gone plz fix
 
Old 12-07-2021, 17:03   #4 (permalink)
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We added you one more attempt, please try to repeat Repair Imei operation again follow software instruction

Quote:
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
5. Press "Ok" button.
 
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Old 12-08-2021, 09:14   #5 (permalink)
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thx for reply sir but one thing i want to tell that i m faceing modem drivers issue on my pc

and now i just change my pc modem driver issue solved sir i want to know that can i use my box on my secend pc where drivers is ok
 
Old 12-08-2021, 10:46   #6 (permalink)
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Quote:
Originally Posted by shami View Post
thx for reply sir but one thing i want to tell that i m faceing modem drivers issue on my pc

and now i just change my pc modem driver issue solved sir i want to know that can i use my box on my secend pc where drivers is ok
Yes, you can use second PC.

Please, send us successfully log of operation.
 
Old 12-08-2021, 14:29   #7 (permalink)
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Imei Not Changed

Quote:
Originally Posted by Octopus support View Post
Yes, you can use second PC.

Please, send us successfully log of operation.
hello sir all process done but phone is on still old imei

Welcome to Octoplus/Octopus Box LG Software version 3.1.5.03
Card S/N : 0100004B69
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F003CE
Checking data...OK
Platform: LG MTK
Selected port: COM3
Selected baudrate: 0
Selected model: K510ZMW
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM15
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510ZMW
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510ZMWAT-00-V20b-ZAF-XX-MAR-10-2021+0
LAF Version: 1.1
Product ID: WI15S200710013044
IMEI: 353269-11-076237-8
Target operator: LAO
Hardware: rev_10
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 353269-11-076237-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Shamimobile
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM15
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM12
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .90014A68.43386150.3E0300CD.12364777
eMMC flash chip: Unknown: hC8aP>
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K510ZMW_353269110762378_08-12-2021_18-
18-37.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A: 353548-11-111556-5
New IMEI B: 353548-11-137056-6
Finalizing...
Performed by 3.1.5.03 Software version.

whats problem??
 
Old 12-08-2021, 14:46   #8 (permalink)
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Quote:
Originally Posted by shami View Post
hello sir all process done but phone is on still old imei

Welcome to Octoplus/Octopus Box LG Software version 3.1.5.03
Card S/N : 0100004B69
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F003CE
Checking data...OK
Platform: LG MTK
Selected port: COM3
Selected baudrate: 0
Selected model: K510ZMW
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM15
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510ZMW
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510ZMWAT-00-V20b-ZAF-XX-MAR-10-2021+0
LAF Version: 1.1
Product ID: WI15S200710013044
IMEI: 353269-11-076237-8
Target operator: LAO
Hardware: rev_10
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 353269-11-076237-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Shamimobile
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM15
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM12
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .90014A68.43386150.3E0300CD.12364777
eMMC flash chip: Unknown: hC8aP>
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K510ZMW_353269110762378_08-12-2021_18-
18-37.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A: 353548-11-111556-5
New IMEI B: 353548-11-137056-6
Finalizing...
Performed by 3.1.5.03 Software version.

whats problem??
Unfortunately, it's not done operation.

We added your one more attempt.

Repeat operation once again and please, follow attentive Software instructions. Post here results.
 
The Following User Says Thank You to Octopus support For This Useful Post:
Old 12-08-2021, 15:17   #9 (permalink)
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Join Date: Jul 2005
Location: Pakistan
Age: 36
Posts: 1,262
Member: 158181
Status: Offline
Thanks Meter: 113
Really Thx For Great Feed Back From Team
Finaly JOb Done
Here Is Log

Selected USB connection type
Work ID: 0000000001F011D3
Checking data...OK
Platform: LG MTK
Selected port: COM3
Selected baudrate: 0
Selected model: K510ZMW
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM15
Mode: Emergency
Initializing flash...OK
Model ID: LM-K510ZMW
Platform: mt6765
Code name: mdh35lm
Android version: 10
SW version: LMK510ZMWAT-00-V20b-ZAF-XX-MAR-10-2021+0
LAF Version: 1.1
Product ID: WI15S200710013044
IMEI: 353269-11-076237-8
Target operator: LAO
Hardware: rev_10
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 353269-11-076237-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Shamimobile
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM15
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM12
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .90014A68.43386150.3E0300CD.12364777
eMMC flash chip: Unknown: hC8aP>
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K510ZMW_353269110762378_08-12-2021_18-
52-50.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A:
New IMEI B:
Finalizing...
Rebooting phone...
IMEI successfully fixed!
Performed by 3.1.5.03 Software version.
 
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