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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 07-07-2018, 17:04   #1 (permalink)
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LG k7 k10 MS631 etc wont connect in firmware update mode [Answered]


Hey guys i have problem most of the LG phones wont connect to PC in firmware update mode can anyone help me set up the drivers properly or suggest anything to fix this issue.
im running windows 10 i had the same issue with windows 7 and 8.1

LG mobile drivers are installed already.

Welcome to Octoplus/Octopus Box LG Software version 2.7.9
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: MS631
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Could not detect mode!
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: MS631
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Could not detect mode!
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM52
Selected model: MS631
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Could not detect mode!
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM52
Selected model: MS631
Reading info...
Could not detect mode!
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: MS631
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Could not detect mode!
Performed by 2.7.9 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM7
Selected model: MS631
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Could not detect mode!
Performed by 2.7.9 Software version.

Last edited by Octopus box; 07-08-2018 at 10:45.
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Old 07-08-2018, 10:45   #2 (permalink)
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Hello.

To put the device into Download (Emergency) Mode, do the following: power phone OFF (reconnect battery), press and hold "Vol+" button and connect micro USB cable (or P999 cable).

Don't forget to disconnect all other devices from PC and install necessary driver, mentioned in Software manual ("Cable & Manual" button).
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