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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-24-2021, 15:43   #1 (permalink)
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LG K9 Frp Remove failed [Answered]


Hi Octoplus Team,
I tried to reset FRP OF LG LMX210ZM but failed and Credits detected and
Mobile in bootloop now.please check and help me.its just show GPT Modified 3
and Restart for a while.go download mode and after 2 sec it Restarts
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Old 12-24-2021, 16:54   #2 (permalink)
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Hello.

Please. post here full software log of Reset FRP operation, we will check it.
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Old 12-24-2021, 19:05   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please. post here full software log of Reset FRP operation, we will check it.
Holydays have been started here shop will remain Close till Tuesday and My
working PC is in the shop.
you may check with My account detail if possible from your side..
User Name: Wdsgroup
I will be thankfull
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Old 12-28-2021, 08:54   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please. post here full software log of Reset FRP operation, we will check it.
Now Here is Log of LG X210ZM..
===================================

12/24/2021 3:05:23 PM > Transport: Connected
12/24/2021 3:05:24 PM > Authorized.
12/24/2021 3:05:25 PM > Work ID: 0000000002050B22
12/24/2021 3:05:26 PM > Checking data...12/24/2021 3:05:27 PM > OK
12/24/2021 3:05:27 PM > Platform: LG Qualcomm
12/24/2021 3:05:27 PM > Selected port: COM128
12/24/2021 3:05:27 PM > Selected model: LMX210ZM
12/24/2021 3:05:27 PM > Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
12/24/2021 3:05:27 PM > Reading info...
12/24/2021 3:05:29 PM > Model ID: LM-X210ZM
12/24/2021 3:05:29 PM > IMEI: 353454-09-009629-0
12/24/2021 3:05:29 PM > Android version: 7.1.2
12/24/2021 3:05:29 PM > Battery level: 52%
12/24/2021 3:05:29 PM > Mode: Emergency
12/24/2021 3:05:29 PM > Initializing flash...12/24/2021 3:05:31 PM > OK
12/24/2021 3:05:32 PM > Platform: msm8909
12/24/2021 3:05:32 PM > SW version: 12/24/2021 3:05:32 PM > LMX210ZMAT-00-V10f-ZAF-XX-MAR-18-2019+0
12/24/2021 3:05:32 PM > Android version: 7.1.2
12/24/2021 3:05:32 PM > LAF Version: 1.1
12/24/2021 3:05:32 PM > Product ID:
12/24/2021 3:05:32 PM > IMEI: 353454-09-009629-0
12/24/2021 3:05:32 PM > Target operator: LAO
12/24/2021 3:05:32 PM > Hardware: rev_10
12/24/2021 3:05:32 PM > Reset FRP operation for LMX210ZM will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
12/24/2021 3:05:40 PM > Reading partitions...12/24/2021 3:05:40 PM > OK
12/24/2021 3:05:40 PM > Detecting writing method...
12/24/2021 3:05:40 PM > Trying third method...
12/24/2021 3:05:40 PM > Reading ramdisk...
12/24/2021 3:05:41 PM > Unpacking...
12/24/2021 3:05:41 PM > Starting QCOM UFS decompress...
12/24/2021 3:05:41 PM > Set Writing params...
12/24/2021 3:05:41 PM > Set cmdSigData...
12/24/2021 3:05:41 PM > Eroor : Not found cmdSigData!12/24/2021 3:05:41 PM > Failed!
12/24/2021 3:05:41 PM > Reading partitions...12/24/2021 3:05:42 PM > OK
12/24/2021 3:05:42 PM > Connecting to server 0...12/24/2021 3:05:43 PM > OK
12/24/2021 3:05:43 PM > Octopus smart card is present.
12/24/2021 3:05:43 PM > Checking smart card...12/24/2021 3:05:50 PM > OK
12/24/2021 3:05:50 PM > Username: Wdsgroup
12/24/2021 3:05:50 PM > Authorizing...12/24/2021 3:05:55 PM > OK
12/24/2021 3:05:55 PM > Checking balance...12/24/2021 3:05:57 PM > OK
12/24/2021 3:05:57 PM > Checking operation...12/24/2021 3:05:59 PM > OK
12/24/2021 3:06:00 PM > Sending device information...12/24/2021 3:06:02 PM > OK
12/24/2021 3:06:02 PM > Get credits, needed for current operation...12/24/2021 3:06:03 PM > OK
12/24/2021 3:06:03 PM > Your balance: 141 credits.
12/24/2021 3:06:03 PM > To perform "Reset FRP" operation you need to have 100 credits.
12/24/2021 3:06:18 PM > Backup saved to "LMX210ZM_353454090096290_24-12-2021_15-06-18.oct"
12/24/2021 3:06:18 PM > Reading partitions...12/24/2021 3:06:19 PM > OK
12/24/2021 3:06:19 PM > Prepairing for change protect status...
12/24/2021 3:06:24 PM > Execute : 0x0040
12/24/2021 3:06:24 PM > Writing cmd...
12/24/2021 3:06:25 PM > reading cmd...
12/24/2021 3:06:27 PM > reading cmd...
12/24/2021 3:06:33 PM > Reconnecting phone...
12/24/2021 3:06:33 PM > Please, perform the following steps:
1. Disconnect cable.
2. Power phone OFF and put it to Download mode.
3. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
12/24/2021 3:07:53 PM > Initializing flash...12/24/2021 3:07:55 PM > OK
12/24/2021 3:07:55 PM > Removing write protection...
12/24/2021 3:07:57 PM > Execute : 0x00BF
12/24/2021 3:07:57 PM > Writing cmd...
12/24/2021 3:07:57 PM > reading cmd...
12/24/2021 3:07:57 PM > Read: EXEC...
12/24/2021 3:08:12 PM > Reconnecting phone...
12/24/2021 3:08:25 PM > Please, perform the following steps:
1. Disconnect cable.
2. Wait until phone power ON.
3. Complete all startup settings.
4. Power phone OFF and put it to Download mode.
5. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Note: If You will cancel operation or it wasn't completed full, the device may not work properly.
The operation must be performed and completed according to Software instructions!
12/24/2021 3:19:21 PM > Failed!
12/24/2021 3:19:22 PM > Performed by 3.1.6 Software version.
12/24/2021 3:19:22 PM > Elapsed Time: 12:13:59 AM
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Old 12-28-2021, 09:23   #5 (permalink)
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Hello.

We added your one more attempt.

Please, download and install latest test Software v. 3.1.6.01 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.01.exe)

Then repeat operation once again and post here results. We will check it.

Note: Read attentive Software instructions.
Quote:
To access Support Area, press "Go to support" button on "Support & options" tab of the Software.
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Old 12-28-2021, 10:41   #6 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

We added your one more attempt.

Please, download and install latest test Software v. 3.1.6.01 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.01.exe)

Then repeat operation once again and post here results. We will check it.

Note: Read attentive Software instructions.
Sir the problem is that mobile Does not stay in download mode except for 2,3 second then reboot.
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Old 01-03-2022, 10:32   #7 (permalink)
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Hello.

Please, check your PM.
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