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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-08-2020, 19:26   #1 (permalink)
m&s
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lg l50 repair imei issue [Answered]


Quote:
Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\08-09-2020_13-04-08.log" created.
08/09/2020 13:04:13 > Searching for server...
08/09/2020 13:04:14 > Trying to ping server...08/09/2020 13:04:14 > ok
08/09/2020 13:04:14 > Trying connect to server...
08/09/2020 13:04:15 > Searching installed cards...
08/09/2020 13:04:15 > Found card with s/n: 0001821B
08/09/2020 13:04:15 > Server check...
08/09/2020 13:04:15 > Server Check succesfull!
08/09/2020 13:04:15 > Server Check succesfull!
08/09/2020 13:04:17 > Welcome to Octoplus/Octopus Box LG Software version 3.0.3
08/09/2020 13:04:17 > Card S/N : 000001821B
08/09/2020 13:04:29 > INI FUpdateInfo Done!
08/09/2020 13:04:29 > INI FShowUpdateInfo start
08/09/2020 13:04:29 > INI FShowInfo start
08/09/2020 13:04:29 > INI FShowInfo show News Form
08/09/2020 13:04:46 > --------------------------------------------------------------------------------
08/09/2020 13:04:46 > Connecting to server ...08/09/2020 13:04:47 > OK
08/09/2020 13:04:47 > Username: ScottMelendez
08/09/2020 13:04:47 > Authorizing...08/09/2020 13:04:49 > OK
08/09/2020 13:04:49 > Checking balance...08/09/2020 13:04:50 > OK
08/09/2020 13:04:50 > Your balance: 400 credits.
08/09/2020 13:07:09 > --------------------------------------------------------------------------------
08/09/2020 13:07:09 > Checking data...08/09/2020 13:07:11 > OK
08/09/2020 13:07:11 > Platform: LG MTK
08/09/2020 13:07:11 > Selected port:
08/09/2020 13:07:11 > Selected baudrate: 921600
08/09/2020 13:07:11 > Selected model: X520HM
08/09/2020 13:07:11 > Selected USB connection type
08/09/2020 13:07:11 > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
08/09/2020 13:07:11 > or
08/09/2020 13:07:11 > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
08/09/2020 13:07:45 > Phone found at port COM15
08/09/2020 13:07:45 > Mode: Emergency
08/09/2020 13:07:45 > Initializing flash...08/09/2020 13:07:47 > OK
08/09/2020 13:07:49 > Model ID: LM-X520HM
08/09/2020 13:07:49 > Platform: mt6765
08/09/2020 13:07:49 > Android version: 9
08/09/2020 13:07:49 > SW version: LMX520HMAT-00-V10h-716-10-JUL-05-2020+0
08/09/2020 13:07:49 > LAF Version: 1.1
08/09/2020 13:07:49 > Product ID: 973GAN68BMN801UHI
08/09/2020 13:07:49 > IMEI: 355472-10-100849-0
08/09/2020 13:07:49 > Target operator: LAO
08/09/2020 13:07:49 > Hardware: rev_10
08/09/2020 13:07:49 > Battery level: 47%
08/09/2020 13:07:49 > Reading partitions...08/09/2020 13:07:49 > OK
08/09/2020 13:07:49 > LAF Error: 80000119.
08/09/2020 13:07:50 > Checking security...08/09/2020 13:07:50 > OK
08/09/2020 13:07:50 > Reading is Blocked!
08/09/2020 13:07:50 > --------------------------------------------------------------------------------
08/09/2020 13:07:50 > IMEI: 355472-10-100849-0
08/09/2020 13:07:50 > Bluetooth address: Unknown
08/09/2020 13:07:50 > Wi-Fi MAC address: Unknown
08/09/2020 13:07:50 > --------------------------------------------------------------------------------
08/09/2020 13:07:50 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
08/09/2020 13:07:52 > Connecting to server...08/09/2020 13:07:53 > OK
08/09/2020 13:07:53 > Octopus smart card is present.
08/09/2020 13:07:53 > Checking smart card...08/09/2020 13:08:02 > OK
08/09/2020 13:08:02 > Username: ScottMelendez
08/09/2020 13:08:02 > Authorizing...08/09/2020 13:08:05 > OK
08/09/2020 13:08:05 > Checking balance...08/09/2020 13:08:07 > OK
08/09/2020 13:08:07 > Checking operation...08/09/2020 13:08:11 > OK
08/09/2020 13:08:11 > Sending device information...08/09/2020 13:08:13 > OK
08/09/2020 13:08:13 > Get credits, needed for current operation...08/09/2020 13:08:14 > OK
08/09/2020 13:08:14 > Your balance: 400 credits.
08/09/2020 13:08:14 > To perform "Repair IMEI" operation you need to have 100 credits.
08/09/2020 13:08:19 > Fixing IMEI...
08/09/2020 13:08:19 > New IMEI A: 014452-00-371382-0
08/09/2020 13:08:19 > Patching security...
08/09/2020 13:08:19 > Writing security area...
08/09/2020 13:08:24 > Execute : 0x0040
08/09/2020 13:08:25 > Writing cmd...
08/09/2020 13:08:25 > reading cmd...
08/09/2020 13:08:25 > reading cmd...
08/09/2020 13:08:25 > Reconnecting phone...
08/09/2020 13:08:35 > Phone found at port COM186
08/09/2020 13:08:35 > Mode: Emergency
08/09/2020 13:08:35 > Initializing flash...08/09/2020 13:08:37 > OK
08/09/2020 13:08:37 > Writing security area...
08/09/2020 13:08:39 > Execute : 0x00AC
08/09/2020 13:08:39 > Writing cmd...
08/09/2020 13:08:39 > reading cmd...
08/09/2020 13:08:39 > reading cmd...08/09/2020 13:08:39 > OK
08/09/2020 13:08:39 > Reconnecting phone...
08/09/2020 13:08:47 > Phone found at port COM186
08/09/2020 13:08:47 > Mode: Emergency
08/09/2020 13:08:47 > Initializing flash...08/09/2020 13:08:50 > OK
08/09/2020 13:08:52 > Reading partitions...08/09/2020 13:08:52 > OK
08/09/2020 13:08:52 > Prepairing for change protect status...
08/09/2020 13:08:57 > Execute : 0x0040
08/09/2020 13:08:58 > Writing cmd...
08/09/2020 13:08:58 > reading cmd...
08/09/2020 13:08:58 > reading cmd...
08/09/2020 13:08:58 > Reconnecting phone...
08/09/2020 13:09:06 > Phone found at port COM186
08/09/2020 13:09:06 > Mode: Emergency
08/09/2020 13:09:06 > Initializing flash...08/09/2020 13:09:08 > OK
08/09/2020 13:09:09 > Removing write protection...
08/09/2020 13:09:11 > Execute : 0x00BF
08/09/2020 13:09:11 > Writing cmd...
08/09/2020 13:09:11 > reading cmd...
08/09/2020 13:09:11 > reading cmd...08/09/2020 13:09:11 > OK
08/09/2020 13:09:11 > Reconnecting phone...
08/09/2020 13:09:19 > Phone found at port COM186
08/09/2020 13:09:19 > Mode: Emergency
08/09/2020 13:09:19 > Initializing flash...08/09/2020 13:09:21 > OK
08/09/2020 13:09:22 > Reading partitions...08/09/2020 13:09:22 > OK
08/09/2020 13:09:22 > Erasing part 1...
08/09/2020 13:09:26 > Execute : 0x00C6
08/09/2020 13:09:26 > Writing cmd...
08/09/2020 13:09:26 > reading cmd...
08/09/2020 13:09:28 > Read: EXEC...08/09/2020 13:09:43 > OK
08/09/2020 13:09:43 > Reconnecting phone...
08/09/2020 13:09:45 > Phone found at port COM186
08/09/2020 13:09:45 > Mode: Emergency
08/09/2020 13:09:45 > Initializing flash...08/09/2020 13:09:49 > OK
08/09/2020 13:09:50 > Erasing part 2...
08/09/2020 13:09:53 > Execute : 0x00B0
08/09/2020 13:09:53 > Writing cmd...08/09/2020 13:09:53 > OK
08/09/2020 13:09:53 > Reconnecting phone...
08/09/2020 13:10:02 > Phone found at port COM186
08/09/2020 13:10:02 > Mode: Emergency
08/09/2020 13:10:02 > Initializing flash...08/09/2020 13:10:03 > OK
08/09/2020 13:10:05 > Reading partitions...08/09/2020 13:10:05 > OK
08/09/2020 13:10:07 > Prepairing for change protect status...
08/09/2020 13:10:12 > Execute : 0x0040
08/09/2020 13:10:12 > Writing cmd...
08/09/2020 13:10:12 > reading cmd...
08/09/2020 13:10:12 > Read: EXEC...
08/09/2020 13:10:27 > Reconnecting phone...
08/09/2020 13:10:28 > Phone found at port COM186
08/09/2020 13:10:28 > Mode: Emergency
08/09/2020 13:10:28 > Initializing flash...08/09/2020 13:10:30 > OK
08/09/2020 13:10:30 > Restore write protection...
08/09/2020 13:10:32 > Execute : 0x00BF
08/09/2020 13:10:32 > Writing cmd...
08/09/2020 13:10:33 > reading cmd...
08/09/2020 13:10:33 > reading cmd...08/09/2020 13:10:33 > OK
08/09/2020 13:10:33 > Reconnecting phone...
08/09/2020 13:10:41 > Phone found at port COM186
08/09/2020 13:10:41 > Mode: Emergency
08/09/2020 13:10:41 > Initializing flash...08/09/2020 13:10:43 > OK
08/09/2020 13:10:44 > Reading partitions...08/09/2020 13:10:44 > OK
08/09/2020 13:10:45 > IMEI successfully fixed!
08/09/2020 13:10:45 > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
08/09/2020 13:10:45 > Performed by 3.0.3 Software version.
08/09/2020 13:10:45 > Elapsed Time: 0:03:35
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Old 09-08-2020, 20:03   #2 (permalink)
m&s
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after flash the phone turns on and off

Quote:
Welcome to Octoplus/Octopus Box LG Software version 3.0.3
Card S/N : 000001821B
Connecting to server support2.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable
(with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM15
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10h-716-10-JUL-05-2020+0
LAF Version: 1.1
Product ID: 973GAN68BMN801UHI
IMEI: 014452-00-371382-0
Target operator: LAO
Hardware: rev_10
Battery level: 42%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 014452-00-371382-0
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Opening "X520HM10f_00_CLR_COM_OP_0313.kdz"...OK
Firmware version: X52010r
Firmware model: LM-X52
Firmware type: 0400
Prepairing firmware...
Selecting firmware partitions...OK
Selected default partitions!OK
Sending signature...OK
Setting options...OK
Reading partitions...OK
Do you want to format User Data?
Formating USERDATA...OK
Formating ENCRYPT...OK
Writing 1/119 preloader.img_0...OK
Writing 2/119 patched_pgpt_0...OK
Writing 4/119 efuse.img_655360...OK
Writing 5/119 rct.img_777216...OK
Writing 6/119 md1img.img_917504...OK
Writing 7/119 spmfw.img_1122304...OK
Writing 8/119 scp.img_1124352...OK
Writing 9/119 sspm.img_1136640...OK
Writing 10/119 lk.img_1138688...OK
Writing 11/119 logo.bin_1140736...OK
Writing 12/119 laf.img_1157120...OK
Writing 13/119 boot.img_1239040...OK
Writing 14/119 dtbo.img_1320960...OK
Writing 15/119 tee.img_1337344...OK
Writing 16/119 vbmeta_CLR_COM.img_1347584...OK
Writing 17/119 md1img.img_1376256...OK
Writing 18/119 spmfw.img_1581056...OK
Writing 19/119 scp.img_1583104...OK
Writing 20/119 sspm.img_1595392...OK
Writing 21/119 lk.img_1597440...OK
Writing 22/119 logo.bin_1599488...OK
Writing 23/119 laf.img_1615872...OK
Writing 24/119 boot.img_1697792...OK
Writing 25/119 dtbo.img_1779712...OK
Writing 26/119 tee.img_1796096...OK
Writing 27/119 vbmeta_CLR_COM.img_1806336...OK
Writing 28/119 vendor_0.img_1851392...OK
Writing 29/119 vendor_4024.img_1855416...OK
Writing 30/119 vendor_262552.img_2113944...OK
Writing 31/119 vendor_266168.img_2117560...OK
Writing 32/119 vendor_786432.img_2637824...OK
Writing 33/119 vendor_786840.img_2638232...OK
Writing 34/119 vendor_1310720.img_3162112...OK
Writing 35/119 vendor_1311128.img_3162520...OK
Writing 36/119 vendor_1572864.img_3424256...OK
Writing 37/119 vendor_1612384.img_3463776...OK
Writing 38/119 vendor_1638392.img_3489784...OK
Writing 39/119 system_0.img_3489792...OK
Writing 40/119 system_5512.img_3495304...OK
Writing 41/119 system_263648.img_3753440...OK
Writing 42/119 system_267656.img_3757448...OK
Writing 43/119 system_528296.img_4018088...OK
Writing 44/119 system_787936.img_4277728...OK
Writing 45/119 system_791944.img_4281736...OK
Writing 46/119 system_1052584.img_4542376...OK
Writing 47/119 system_1312224.img_4802016...OK
Writing 48/119 system_1316232.img_4806024...OK
Writing 49/119 system_1576872.img_5066664...OK
Writing 50/119 system_1836512.img_5326304...OK
Writing 51/119 system_1840520.img_5330312...OK
Writing 52/119 system_2101160.img_5590952...OK
Writing 53/119 system_2360800.img_5850592...OK
Writing 54/119 system_2364808.img_5854600...OK
Writing 55/119 system_2625448.img_6115240...OK
Writing 56/119 system_2887592.img_6377384...OK
Writing 57/119 system_3149736.img_6639528...OK
Writing 58/119 system_3411880.img_6901672...OK
Writing 59/119 system_3674024.img_7163816...OK
Writing 60/119 system_3936168.img_7425960...OK
Writing 61/119 system_4198312.img_7688104...OK
Writing 62/119 system_6029312.img_9519104...OK
Writing 63/119 system_6127512.img_9617304...OK
Writing 64/119 system_6225912.img_9715704...OK
Writing 65/119 factory_cache.img_9715712...OK
Writing 66/119 system_other_0.img_11354112...OK
Writing 67/119 system_other_5512.img_11359624...OK
Writing 68/119 system_other_263648.img_11617760...OK
Writing 69/119 system_other_267656.img_11621768...OK
Writing 70/119 system_other_528296.img_11882408...OK
Writing 71/119 system_other_787936.img_12142048...OK
Writing 72/119 system_other_791944.img_12146056...OK
Writing 73/119 system_other_1052584.img_12406696...OK
Writing 74/119 system_other_1310720.img_12664832...OK
Writing 75/119 system_other_1312224.img_12666336...OK
Writing 76/119 system_other_1835008.img_13189120...OK
Writing 77/119 system_other_1836512.img_13190624...OK
Writing 78/119 system_other_2359296.img_13713408...OK
Writing 79/119 system_other_2360800.img_13714912...OK
Writing 80/119 system_other_6029312.img_17383424...OK
Writing 81/119 system_other_6127512.img_17481624...OK
Writing 82/119 system_other_6225912.img_17580024...OK
Writing 83/119 product_0.img_17580032...OK
Writing 84/119 product_4512.img_17584544...OK
Writing 85/119 product_262760.img_17842792...OK
Writing 86/119 product_266656.img_17846688...OK
Writing 87/119 product_528184.img_18108216...OK
Writing 88/119 product_787048.img_18367080...OK
Writing 89/119 product_790944.img_18370976...OK
Writing 90/119 product_1052472.img_18632504...OK
Writing 91/119 product_1311336.img_18891368...OK
Writing 92/119 product_1315232.img_18895264...OK
Writing 93/119 product_1576760.img_19156792...OK
Writing 94/119 product_1835008.img_19415040...OK
Writing 95/119 product_1835624.img_19415656...OK
Writing 96/119 product_2359296.img_19939328...OK
Writing 97/119 product_2359912.img_19939944...OK
Writing 98/119 product_2483160.img_20063192...OK
Writing 99/119 product_2523128.img_20103160...OK
Writing 100/119 OP_CLR_COM.img_22626304...OK
Writing 101/119 OP_CLR_COM.img_23150592...OK
Writing 102/119 OP_CLR_COM.img_23674880...OK
Writing 103/119 OP_CLR_COM.img_24199168...OK
Writing 104/119 userdata_0.img_28934144...OK
Writing 105/119 userdata_5400.img_28939544...OK
Writing 106/119 userdata_262144.img_29196288...OK
Writing 107/119 userdata_263432.img_29197576...OK
Writing 108/119 userdata_786432.img_29720576...OK
Writing 109/119 userdata_787720.img_29721864...OK
Writing 110/119 userdata_1310720.img_30244864...OK
Writing 111/119 userdata_1312008.img_30246152...OK
Writing 112/119 userdata_1835008.img_30769152...OK
Writing 113/119 userdata_1836296.img_30770440...OK
Writing 114/119 userdata_2359296.img_31293440...OK
Writing 115/119 userdata_2360584.img_31294728...OK
Writing 116/119 userdata_2621440.img_31555584...OK
Writing 117/119 userdata_2625552.img_31559696...OK
Writing 118/119 userdata_4980736.img_33914880...OK
Finalizing...OK
Waiting for phone...Canceled!
Performed by 3.0.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 0
Selected model: X520HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable
(with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM15
Mode: Emergency
Initializing flash...OK
Model ID: LM-X520HM
Platform: mt6765
Android version: 9
SW version: LMX520HMAT-00-V10h-716-10-JUL-05-2020+0
LAF Version: 1.1
Product ID: 973GAN68BMN801UHI
IMEI: 014452-00-371382-0
Target operator: LAO
Hardware: rev_10
Battery level: 42%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 014452-00-371382-0
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: ScottMelendez
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 300 credits.
To perform "" operation you need to have 100 credits.Canceled!
Performed by 3.0.3 Software version.
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Old 09-09-2020, 07:19   #3 (permalink)
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Posts: 10,163
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Status: Offline
Thanks Meter: 2,142
Hello.

Please put the phone into Download mode and repeat Repair IMEI operation once again, post here results.

We added you one more attempt.
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