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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 05-13-2023, 16:32   #1 (permalink)
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LG LM-G850EMW Imei repair error [Answered]


LG LM-G850EMW Imei repair error

Checking data...OK
Platform: LG Qualcomm
Selected port: COM16
Selected model: G850EMW
Reading info...
Model ID: LM-G850EMW
IMEI: 358624-10-234295-8
Android version: 12
Battery level: 63%
Mode: Normal
Firmware compiled date: Oct 10 2022
Firmware compiled time: 10:00:00
Firmware released date: Jan 10 2023
Firmware released time: 18:58:58
SW Version: MPSS.HE.1.0.c4-00133-SM8150_GEN_PACK-
1.516193.5.535850.3
IMEI: 35xxxxxxxxxx
IMEI B: 35xxxxxxxxxx
SPC: 000000
Fixing IMEI...
New IMEI A: 355222-23-333222-1
New IMEI B: 355522-33-332222-4
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...Failed!
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.
Performed by 3.2.3 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001F4D81F
Checking data...OK
Platform: LG Qualcomm
Selected port: COM16
Selected model: G850EMW
Reading info...
Model ID: LM-G850EMW
IMEI: 358624-10-234295-8
Android version: 12
Battery level: 64%
Mode: Normal
Firmware compiled date: Oct 10 2022
Firmware compiled time: 10:00:00
Firmware released date: Jan 10 2023
Firmware released time: 18:58:58
SW Version: MPSS.HE.1.0.c4-00133-SM8150_GEN_PACK-
1.516193.5.535850.3
IMEI: 35xxxxxxxx
IMEI B: 35xxxxxxxxxx
SPC: 000000
Fixing IMEI...
New IMEI A: 355222-23-333222-1
New IMEI B: 355522-33-332222-4
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G850EMW
Phone firmware version: LMG850AT-00-V40b-LAO-COM-JAN-10-2023+0
Kernel version: 4.14.190-perf+ (jenkins@si-ch2-bld7) (clang version 10.0.7
for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1
SMP PREEMPT Tue Jan 10 22:24:19 IST 202
Android version: 12
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev
14 (aarch64)
Target operator: OPEN
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: xxxxxxx
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Performed by 3.2.3 Software version.
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Old 05-15-2023, 06:35   #2 (permalink)
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Hello.

Try to reflash the phone to Android 11 then repeat Repair Imei operation and post here log.
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