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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 09-16-2017, 12:05   #1 (permalink)
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Smile LG LS990 cant write qcn please help [Solved]


Phone is already rooted but unable to write qcn file. Below given operation log


Checking data...OK
Platform: LG Qualcomm
Selected port: COM62
Selected model: LS990
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Phone firmware version: LGLS990AT-00-ZV6-SPR-US-NOV-07-2014+00
Kernel version: 3.4.0-perf-gccc9cf3-00001-g59ce002
(lgmobile@LGEARND4B12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu
Jun 19 19:28:43 KST 201
Android version: 4.4.2
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Checking root access...
Phone is already rooted.
Performed by 2.7.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM62
Selected model: LS990
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Phone firmware version: LGLS990AT-00-ZV6-SPR-US-NOV-07-2014+00
Kernel version: 3.4.0-perf-gccc9cf3-00001-g59ce002
(lgmobile@LGEARND4B12) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu
Jun 19 19:28:43 KST 201
Android version: 4.4.2
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...OK
Input 000001, go to "Diag" menu and select "Enable" option.
Performed by 2.7.2 Software version.

Its always stop there. How to solve this problem? Need help asap.

Thanks in advance.
Br,
Rasel
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Old 09-16-2017, 12:19   #2 (permalink)
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Hello.

Did You enable Diag as it was prompted by Software?
Quote:
Please, type ##3424# to get SPC / MSL / Service Code...OK
Input 000001, go to "Diag" menu and select "Enable" option.
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Old 09-16-2017, 12:28   #3 (permalink)
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Hello.

Did You enable Diag as it was prompted by Software?
Quote:
Please, type ##3424# to get SPC / MSL / Service Code...OK
Input 000001, go to "Diag" menu and select "Enable" option.
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Old 09-16-2017, 13:07   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Did You enable Diag as it was prompted by Software?
Already enable diag and programing stop there always.
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Old 09-16-2017, 15:10   #5 (permalink)
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Please select "Charge only" USB connection option after You connect the phone to PC, then try to perform necessary operation again.
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Old 09-17-2017, 07:56   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please select "Charge only" USB connection option after You connect the phone to PC, then try to perform necessary operation again.
Thanks a lot dear bro. Now write done

Quote:
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
Access violation at address 00BB3BC8 in module 'OctoplusLG.exe'. Read of address 0000000C
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM480
Selected model: LS990
Reading info...
IMEI: 352596-06-527224-8
Android version: 4.4.2
Battery level: 46%
SW Version: LS990ZV4
Mode: Normal
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 19 2014
Firmware released time: 18:23:04
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 352596-xxxxxxxxx
SPC: 000001
MEID: 35030xxxxxxxxx
Mobile ESN: 808D1BB1
OTKSL: 781672
NAM Name: Sprint
User Lock Code: 8784
Selecting input file...OK
Source file: "ls990.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Leave current IMEI!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing Roaming List 0...OK
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
Performed by 2.7.2 Software version.
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