LG MS428 screen lock Resetting done but still locked!! [Answered]
 

Hi team, I need your help to reset the lock pattern of this device:


Welcome to Octoplus/Octopus Box LG Software version 3.0.7.01
Card S/N : 0100003F72
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM28
Selected model: MS428
Reading info...
Model ID: LGMS428
IMEI: 35847*-**-******-*
Android version: 7.0
Battery level: 65%
Mode: Normal
Performed by 3.0.7.01 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000002BE951
Checking data...OK
Platform: LG Qualcomm
Selected port: COM28
Selected model: MS428
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Model ID: LGMS428
IMEI: 35847*-**-******-*
Android version: 7.0
Battery level: 67%
Mode: Emergency
Initializing flash...OK
Platform: msm8909
SW version: LGMS428AT-02-V20g-310-160-SEP-13-2017-ARB01+0
Android version: 7.0
LAF Version: 1.1
Product ID: YE04S160825001943
IMEI: 35847*-**-******-*
Target operator: MPCS
Hardware: rev_10
Resetting Screen Lock...OK
Resetting screen lock successfully completed!
Performed by 3.0.7.01 Software version.


waiting for your reply, thank you very much in advance.

regards!!!

Hello.

Please select in phone model list: M200 and repeat the Reset Screen Lock operation once again, post here results.

I can't find that model, just M200E and M200N but don't have the option Reset Screen Lock enabled, some other option??

Sorry for inconvenience, Reset Screen Lock operation is not supported for android version 7 or higher.