LG Oct still ask update [Answered] - GSM-Forum

sonsonsy · 01-13-2022, 10:35

still ask update while it is last version

Welcome to Octoplus/Octopus Box LG Software version 3.1.6
Card S/N : 0100049E7A
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000021B1BEF
Checking data...OK
Platform: LG MTK
Selected port: COM255
Selected baudrate: 0
Selected model: K500MM
Connecting to phone...
Phone found at port COM255
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500UM
Platform: mt6765
Code name: mdh30lm
Android version: 9
SW version: LMK500UM3AT-00-V10d-310-120-MAY-11-2020-
ARB00+0
LAF Version: 1.1
Product ID: VS02S200609004446
IMEI: 352488-11xxxxxxxxx
Target operator: LAO
Hardware: rev_10
Battery level: 97%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 352488-xxxxxxxxxx
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Connecting to phone...
Initializing flash...OK
Reading security area...
Backup saved to "K500MM_3524881xxxxxxxxx_13-01-2022_12-
29-23.EEP"
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: smgsmxxxxx
Authorizing...OK
Checking balance...OK
Checking operation...Failed!
Please update Software Version!
Performed by 3.1.6 Software version.

Octopus box · 01-13-2022, 10:48

Hello.

Please, download and install latest test software version 3.1.6.02 from the our Support Area (support/SOFTWARE/Octoplus LG/TEST SOFTWARE/) then repeat operation again and post here log.

sonsonsy · 01-16-2022, 10:18

Quote:

Originally Posted by Octopus box

Hello.

Please, download and install latest test software version 3.1.6.02 from the our Support Area (support/SOFTWARE/Octoplus LG/TEST SOFTWARE/) then repeat operation again and post here log.

--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000021E6F1D
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 115200
Selected model: K500UM (SPR)
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500UM
Phone firmware version: LMK500AT-00-V10d-LAO-COM-MAY-11-
2020-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P6.T25,
2020/05/11 16:32, 2020/05/11 16:32
Android version: 9
Carrier id: BOOST
Target operator: SPR
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: turkgsm9880
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 120 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 352488116xxxxxx
New IMEI A: 356125-06-xxxxxx
Fixing IMEI...
Failed!
Performed by 3.1.6.03 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: turkgsm9880
Authorizing...OK
Checking balance...OK
Your balance: 20 credits.

Octopus support · 01-17-2022, 08:44

Hello.

We added your one more attempt.

Please, repeat operation once again and send us results. We will check it.

Note: Read attentive Software instructions.

01-13-2022, 10:35	#1 (permalink)
sonsonsy Freak Poster Join Date: Nov 2012 Location: Born in Syria,Live In Turkey Posts: 184 Member: 1834175 Status: Offline Thanks Meter: 52	LG Oct still ask update [Answered] *still ask update while it is last version* Welcome to Octoplus/Octopus Box LG Software version 3.1.6 Card S/N : 0100049E7A -------------------------------------------------------------------------------- Selected USB connection type Work ID: 00000000021B1BEF Checking data...OK Platform: LG MTK Selected port: COM255 Selected baudrate: 0 Selected model: K500MM Connecting to phone... Phone found at port COM255 Mode: Emergency Initializing flash...OK Model ID: LM-K500UM Platform: mt6765 Code name: mdh30lm Android version: 9 SW version: LMK500UM3AT-00-V10d-310-120-MAY-11-2020- ARB00+0 LAF Version: 1.1 Product ID: VS02S200609004446 IMEI: 352488-11xxxxxxxxx Target operator: LAO Hardware: rev_10 Battery level: 97% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 352488-xxxxxxxxxx Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Creating EEPROM backup...OK Connecting to phone... Initializing flash...OK Reading security area... Backup saved to "K500MM_3524881xxxxxxxxx_13-01-2022_12- 29-23.EEP" Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: smgsmxxxxx Authorizing...OK Checking balance...OK Checking operation...Failed! Please update Software Version! Performed by 3.1.6 Software version.

01-13-2022, 10:48	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please, download and install latest test software version 3.1.6.02 from the our Support Area (support/SOFTWARE/Octoplus LG/TEST SOFTWARE/) then repeat operation again and post here log.

01-17-2022, 08:44	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Hello. We added your one more attempt. Please, repeat operation once again and send us results. We will check it. Note: Read attentive Software instructions.