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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 08-08-2015, 17:59   #1 (permalink)
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LG P768G unlock help [Answered]


i cant manage to unlock this phone it stops at backup saved to *****
can anyone help me?

Platform: LG Infineon
Connection mode: Modem
Selected model: P768g
Initializing device...OK
Please, power phone ON, connect P990 cable (with 56k resistor), type 3845#*768#, go to "Port Setting", select "CP Reset" (or "CP Image download") and click "OK"...OK
Sending preloader...OK
Sending loader...OK
Reading info...OK
IMEI: 353649-05-388233-5
Bluetooth address: 30:76:6F:50:A7:EA
Wi-Fi MAC address: 30:76:6FD:E7:30
Locks: Network Lock
MCC=334 (Mexico)
MNC=050
Unlocking...
Reading EEPROM...OK
Backup saved to "P768g_353649053882335_08-08-2015_11-55-11.EEP"

Last edited by Octopus box; 02-24-2018 at 16:16.
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Old 08-10-2015, 09:37   #2 (permalink)
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Hello.

Please install latest Software version and repeat "Unlock" operation.
Post here results and full Software log of the operation.
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Old 08-12-2015, 01:47   #3 (permalink)
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i get the same results, already try on two computers

> Platform: LG Infineon
> Connection mode: Modem
> Selected model: P768g
> Initializing device...11/08/2015 07:21:20 p.m. > OK
> Please, power phone ON, connect P990 cable (with 56k resistor), type 3845#*768#, go to "Port Setting", select "CP Reset" (or "CP Image download") and click "OK"...10/08/2015 11:26:32 p.m. > OK
> Sending preloader...10/08/2015 11:26:32 p.m. > OK
> Sending loader...10/08/2015 11:26:32 p.m. > OK
> Reading info...10/08/2015 11:26:34 p.m. > OK
> IMEI: 353649-05-350129-9
> Bluetooth address: 30:76:6F:07:56:1B
> Wi-Fi MAC address: E8:92:A4:6D:1C:30
> Locks: Network Lock
> MCC=334 (Mexico)
> MNC=050
> Unlocking...
> Reading EEPROM...10/08/2015 11:26:36 p.m. > OK
> Backup saved to "P768g_353649053501299_10-08-2015_23-26-35.EEP"
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Old 08-12-2015, 01:57   #4 (permalink)
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try to unlock by calculating the codes to other box
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Old 08-12-2015, 04:11   #5 (permalink)
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Quote:
Originally Posted by koneb View Post
try to unlock by calculating the codes to other box
but if i want to repair the imei? get the same error, it just stops there
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Old 08-12-2015, 09:06   #6 (permalink)
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We will check where might be the problem and will notify You about the solution.
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Old 08-12-2015, 18:17   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We will check where might be the problem and will notify You about the solution.
yeah thanks, if you find the solution please let me know
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