LG Q710PL Unlock Question [Answered]

[legendry]

Please help me,LG Q710PL invalid sim after unlock with octopus

[Octopus support]

Hello.

Please, post here full Software log of operation. We'll check it.

[legendry]

Originally Posted by Octopus support

Hello.

Please, post here full Software log of operation. We'll check it.

2/5/2022 1:46:26 AM > Selected USB connection type
2/5/2022 1:46:29 AM > Transport: Connected
2/5/2022 1:46:30 AM > Authorized.
2/5/2022 1:46:31 AM > Work ID: 000000000233F4CC
2/5/2022 1:46:32 AM > Checking data...2/5/2022 1:46:33 AM > OK
2/5/2022 1:46:33 AM > Platform: LG MTK
2/5/2022 1:46:33 AM > Selected port: COM5
2/5/2022 1:46:33 AM > Selected baudrate: 921600
2/5/2022 1:46:33 AM > Selected model: Q710PL
2/5/2022 1:46:33 AM > Initializing ADB...2/5/2022 1:46:35 AM > OK
2/5/2022 1:46:35 AM > Waiting for phone...2/5/2022 1:46:44 AM > OK
2/5/2022 1:46:44 AM > Model ID: LG-Q710PL
2/5/2022 1:46:44 AM > Phone firmware version: LGQ710AT-00-V11o-SPR-US-JUN-17-2020-ARB00+1
2/5/2022 1:46:44 AM > Baseband version: MOLY.LR11.W1552.MD.TC01.CV.SP.V2.P3, 2020/06/17 12:08
2/5/2022 1:46:44 AM > Android version: 8.1.0
2/5/2022 1:46:44 AM > Carrier id: SPRINT
2/5/2022 1:46:44 AM > Target operator: SPR
2/5/2022 1:46:45 AM > Connecting to server 0...2/5/2022 1:46:47 AM > OK
2/5/2022 1:46:47 AM > Octopus smart card is present.
2/5/2022 1:46:47 AM > Checking smart card...2/5/2022 1:46:56 AM > OK
2/5/2022 1:46:56 AM > Username: Adewolu
2/5/2022 1:46:56 AM > Authorizing...2/5/2022 1:47:02 AM > OK
2/5/2022 1:47:02 AM > Checking balance...2/5/2022 1:47:04 AM > OK
2/5/2022 1:47:04 AM > Checking operation...2/5/2022 1:47:08 AM > OK
2/5/2022 1:47:09 AM > Sending device information...2/5/2022 1:47:12 AM > OK
2/5/2022 1:47:12 AM > Get credits, needed for current operation...2/5/2022 1:47:14 AM > OK
2/5/2022 1:47:14 AM > Your balance: 100 credits.
2/5/2022 1:47:14 AM > To perform "Unlock" operation you need to have 100 credits.
2/5/2022 1:47:18 AM > Sending loader...
2/5/2022 1:47:52 AM > dem size00000160
2/5/2022 1:47:52 AM > Reading info...
2/5/2022 1:47:57 AM > dem size0000040C
2/5/2022 1:47:57 AM > IMEI: 355381091446158
2/5/2022 1:47:59 AM > Checking SIM Status...
2/5/2022 1:48:05 AM > dem size0000040C
2/5/2022 1:48:08 AM > Reading SIMLOCK...
2/5/2022 1:48:13 AM > dem size0000040C
2/5/2022 1:48:13 AM > Sending data to server...
2/5/2022 1:48:15 AM > Obtaining response...
2/5/2022 1:48:23 AM > Unlocking...
2/5/2022 1:48:28 AM > dem size0000040C
2/5/2022 1:48:28 AM > Checking SIM Status...
2/5/2022 1:48:34 AM > dem size0000040C
2/5/2022 1:48:34 AM > SIM Status: UNLOCKED
2/5/2022 1:48:36 AM > Phone successfully unlocked!
2/5/2022 1:48:40 AM > Performed by 3.1.5 Software version.

[Octopus support]

Please insert SIM card, type *#06# and make a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.

[legendry]

Originally Posted by Octopus support

Please insert SIM card, type *#06# and make a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.

To emai or whatsapp?

[Octopus support]

Originally Posted by legendry

To emai or whatsapp?

If you can - send us using Telegram or Skype [octopus.box.support]